Customer Ratings & Reviews
- Model:
- NS-BBBT20
- SKU:
- 6348060
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the AM/FM Radio Portable CD Boombox with Bluetooth's sound quality and portability. Many appreciate the inclusion of a cassette player and its convenient size, while others find the connectivity options and design appealing. However, some customers have expressed concerns regarding button responsiveness and radio reception. Overall, the boombox offers a range of features that cater to different preferences.
This summary was generated by AI based on customer reviews.
unhappy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this boom box less than a month and it is not working,I have to return this to the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LisaC,
Thanks for taking the time to connect with us about your concern with your Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Insignia Portable CD/cassette player.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The CD player worked OK, but the tape player chewed up the very first tape I put in! Not happy at all. Took back to store for a refund.
No, I would not recommend this to a friendGot 2 broken ones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one that I bought wouldn't read any cds. I exchanged it right away and the next one worked for 2 months or so and then the speakers would randomly stop putting out sound. Screen would be on showing a radio station or a cd playing, but nothing would actually work. After a few days it might randomly work again, before the speakers would turn off again at some point. 15 day return policy means the only option was warranty service or store credit. Piece of junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Radio Portable CD Boombox. We understand how disheartening is when a product does not work as expected. Please allow us to assist you further in this situation! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Dud.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was defective and was returned. It would play a CD, or radio and just stop working and turn off.
No, I would not recommend this to a friendOh no! I made a mistake…
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made a mistake in buying this because it has such bad reception amd sound, even for such a low price. I regret having bought this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jengs! Thank you for bringing this to our attention. I understand that it's signal reception and sound doesn't meet your expectation. There might be some ramifications that we can do about this. Please drop by at the Solutions Central section of the store.
JC | Insignia Support https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
nice looking but ease of use difficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.operating manual is extremely difficult to understand. I still don't have it figured out.
No, I would not recommend this to a friendmost ridiculous piece of garbage I've ever bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for the cassette player just to listen to some old conversations I'd taped. I didn't care about sound quality or functionality. I had rock bottom expectations for it and it still somehow managed to disappoint. When playing a tape there's so much static and random beeping that you can't even hear the tape. How on earth is not possible to manufacture a tape player in the year 2021. I'm returning this item with prejudice.
No, I would not recommend this to a friendBoom box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap poor sound and cd buttons don’t work hhhhhhhh
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Murphy, for your feedback. We’re sorry to hear the sound and controls didn’t perform as expected on the boombox. Your comments help guide improvements, and we appreciate your perspective. Tine | Insignia Support
Insignia™ - AM/FM Radio Portable CD Boombox W/BT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The build quality or lack thereof totally outweighs any positives concerning this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Disappointed purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good quality sound. Cheaply made with cheap parts. Weighs practically nothing.
No, I would not recommend this to a friend- Cons mentioned:Radio reception
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. Just a big clunker. Poor reception
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
pass on this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controls were ok. but sound was terrible. we returned item
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your honest feedback. We're sorry to hear that the sound quality of your Insignia product was terrible and that it led to your decision to return the item. We appreciate you sharing your experience. - Carl | Insignia Products
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stops playing about 12 minutes after you hit play. I have another sony boombox I purchased a couple of years ago without bluetooth and it works great.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Wil47,
I am sorry to read about the experience you are having with this boombox which stops playing, we understand it is not nice to experience an issue with one of your products. Please follow the link below so we can gladly assist you and check what could the problem be, rest assured we are going to do our best.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Button responsiveness
DOA
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The CD player didn't work at all. One of the buttons seemed to be stuck down.
No, I would not recommend this to a friend BOOM BOOM BOOM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two weeks of average playing time, the BOOM BOX lost it’s BOOM. Great product, terrible service. Thank You
No, I would not recommend this to a friend- Pros mentioned:Sound quality
great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was exactly what we expected and more. Quite pleased with product, shipment and delivery/pick-up.
I would recommend this to a friend what is a title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound on CDs is terrible--the trebel is tinny --bass is ok would not recommend this product --very dissappointing --
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ AM/FM Radio Portable CD Boombox. We appreciate you sharing your thoughts on the sound quality, as your insights are essential for understanding the customer experience. We value your input and will continue to strive for improvements in our products. Your perspective is important to us, and we hope you'll find a solution that meets your expectations! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
Sam's Song
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A radio of very poor quality purchased without a thought. My bad, of course.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black, I understand how upsetting it is when things don't work as expected, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The radio quit working in 5 weeks. The memory quit working in 3 weeks. The bluetooth works still but the volume is really low on bluetooth. Not at all happy with this purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to provide your feedback on the Insignia™ AM/FM Radio Portable CD Boombox. We appreciate your insights regarding the performance of the radio, memory, and Bluetooth features. It's important for us to understand your experience, and your comments help guide our future improvements. We're glad to hear that the Bluetooth function is still operational, and we hope to provide products that meet your expectations more closely in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
Cd player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound could be better. Cd part has an opening where dust can get in.kinda flimsy.they don't make things like the use too
No, I would not recommend this to a friend