Customer Ratings & Reviews
- Model:
- NS-BBBT20
- SKU:
- 6348060
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the AM/FM Radio Portable CD Boombox with Bluetooth's sound quality and portability. Many appreciate the inclusion of a cassette player and its convenient size, while others find the connectivity options and design appealing. However, some customers have expressed concerns regarding button responsiveness and radio reception. Overall, the boombox offers a range of features that cater to different preferences.
This summary was generated by AI based on customer reviews.
CD Player wont work after 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this player for 4 months. My daughter listens to alot of audio cds and it stopped working. The cd will not turn.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I am sorry to hear that you have had issues with your CD player after just 4 months of use. It is disappointing that it has stopped working and the CD will not turn. We recommend reaching out to our customer service team for assistance and potential resolution to this issue. Thank you for sharing your feedback with us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
Speakers terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This boombox did not work for very long. The speakers are terrible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your experience with the Insignia™ AM/FM Radio Portable CD Boombox with Bluetooth. It’s frustrating when a product doesn’t meet expectations, especially regarding sound quality and durability. Your feedback about the speakers and the longevity of the product is important, as it helps in assessing and improving future models. If you're looking for a solution or assistance, consider reaching out to customer support, as they may be able to offer help or troubleshooting options. Thank you for sharing your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
unreliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great at first but then stops working on almost all functions after about ten minutes. I need to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our AM/FM Radio Portable CD Boombox with Bluetooth! We know how frustrating is that your boombox stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with product warranty.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s only OK and I wouldn’t purchase it again, but not worth returning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Capers. Thank you for taking the time to leave a review on Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black. I understand that you are not satisfied with the unit. Please do not hesitate to contact us whenever you need further assistance.
Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
Doesn’t reflect well on Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was worse than the 25 year old Sony we found on EBay. Buttons were clunky and the CD feature didn’t even work. We returned it immediately.
No, I would not recommend this to a friendZero stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may be the worst made speaker system ever. You aren't able to make it through 1 song without static in the speakers. No more music, just super loud static and then no sound at all! Didn't even try the cassette player ( which was the reason we bought it).
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shelby!
Thank you for writing your experience with our Boombox! We know how disheartening is that a product does not work as expected, and we are sorry for this situation! Feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Button responsiveness
Radio review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Radio up and down volume buttons are hard to push. Not worth the price.
No, I would not recommend this to a friend RADIO
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WASNT TOO HAPPY WITH THIS. ITS CHEAP MADE. MY DAUGHTER DONT LISTEN TO IT MUCH..
No, I would not recommend this to a friendBad quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality, buttons stopped working after a couple months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AmeliS,
We're sorry to hear about your experience with the Insignia™ AM/FM Radio Portable CD Boombox with Bluetooth. We understand how frustrating it can be when a product doesn't meet your expectations. Your feedback is important to us, and we'll use it to improve our products. Please reach out to our customer support team so we can assist you further. Emman | Insignia Products
tape player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought is twice. Same part broken each time-the eject/stop button.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ AM/FM Radio Portable CD Boombox with Bluetooth. I'm sorry to hear that you've encountered the same issue with the eject/stop button on both units. I understand how frustrating it can be to deal with a recurring problem.
Your feedback is important to us, and we appreciate you bringing this to our attention. If you haven't already, I recommend reaching out to our support team for further assistance. They may be able to provide additional solutions or support.
We value your input and hope to have the opportunity to better serve you in the future.
There was a short with the item purchased.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plugged in, would not work on a flat counter top. Only when I held the radio, did the light go on for the radio. There must have been a short or something. I had bought the item as "open box, excellent . Other times, I have no problems with purchasing open box items. I returned the item with no problems.
No, I would not recommend this to a friendNot at all pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not very good and the cassette player did not work. Will return as soon as I can get into the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Boombox. I know that this could be an unpleasant situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. I wasn’t impressed with the quality nor the sound
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tunez,
Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Poor Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good. Don't buy. Spend your money on another radio.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Radio reception
CCrawford
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No reception for Radio, did not work it was return
No, I would not recommend this to a friend alright for travel.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very light and cheaply built. Speaker sound doesnot sound like a boom box. Not worth the price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Thanks for taking the time to share a comment about your boombox. We want to thank you for your honest feedback, we will consider your comment to provide you with better quality products that fit your needs. Remember that if you have further concerns, to contact us by clicking the link below. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |
customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vital small part missing from boom box. Unable to play CDs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ AM/FM Radio Portable CD Boombox with Bluetooth. I'm very sorry to hear that a vital part is missing, making it impossible to play CDs. We understand how frustrating this can be and appreciate you bringing it to our attention.
Your comments are important to us, and we'll use them to improve our quality control processes. I recommend reaching out to our customer support team for assistance with obtaining the missing part or exploring other solutions to resolve this issue.
If you have any further questions or need additional help, please don't hesitate to contact us. We're here to support you.
Not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to use this outside, unfortunately it’s not loud enough to hear more than several feet away.
No, I would not recommend this to a friendInsignia boom box failed after 2 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend. The CD mechanism kept turning off after only a few songs on one CD...pretty soon nothing worked, not even the radio. Crappy piece of equipment. Waste of money and resources
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our AM/FM Radio Portable CD Boombox with Bluetooth. I understand it is no longer working and that can be disappointing. But, the unit does have a one-year manufacturer's warranty. We would be happy to troubleshoot it and check your options. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Product review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality very poor...Not clear. inexpensive, but not worth the purchase
No, I would not recommend this to a friend