Customer Ratings & Reviews
- Model:
- NS-BBBT20
- SKU:
- 6348060
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the AM/FM Radio Portable CD Boombox with Bluetooth's sound quality and portability. Many appreciate the inclusion of a cassette player and its convenient size, while others find the connectivity options and design appealing. However, some customers have expressed concerns regarding button responsiveness and radio reception. Overall, the boombox offers a range of features that cater to different preferences.
This summary was generated by AI based on customer reviews.
Boom box fizzled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although, given the price point, my expectations were low, this was a bust. Tape played for 30 seconds and the unit just simply powered off and died. Thing was promptly returned for a refund.
No, I would not recommend this to a friendno better next time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it nice but thought sound would be better and cassette will not stay closed
No, I would not recommend this to a friendCheap radio.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds tinty. Poor controls. Sorry I didn't return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our AM/FM Radio Portable CD Boombox with Bluetooth! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Insignia AM/FM Portable CD Boombox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas present! CD Player could Not Open. Returned/Exchanged for same Brand/Model and Cd Player would Open/Close. Cd Player would Not Play at all. Returned to store for Refund. Very Disappointed! Finally found a different brand online.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our AM/FM Radio Portable CD Boombox with Bluetooth! It is disappointing to know that you received 2 defective products twice. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
This sucked.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucked. The bluetooth volume at it's highest level was very low. The cassette player did not work. Not worth the time or money. I returned it for a full refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rickbuds,
Thank you for your feedback, it helps us to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Piece of crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it just for cassette player and it doesn't work cant shut the door. Now as it was a gift and i purchased it early, its non returnable. Angry does not begin to describe how I feel about this as it was for my autistic son.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mary,
Thank you for sharing your experience with our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black. This is not the quality we expect from our products. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
DONT BOTHER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RETURNING IT, POOR SOUND, POOR QUALITY....................
No, I would not recommend this to a friendProblem with Light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two days after I purchased it, the light would not go off after turning the player off. I returned it immediately.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Patjar,
Thanks for taking the time to connect with us about your concern with your Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Not a good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return to the sore. Cd top would not close. Bery cheap made.
No, I would not recommend this to a friendInsignia continues to be unimpressive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are stiff and cheap feeling, sound quality is poor, and the 2nd time I tried to use, it wouldn't turn on. Do not buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lnmen!
Thank you for taking the time to review our Insignia AM/FM Radio Portable CD Boombox with Bluetooth, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Nope!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cheaply made. Felt junkie. Sound was pretty bad.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that you weren't satisfied with the quality of our product and that you found the sound to be lacking. We strive to provide high-quality products that meet our customers' expectations, and we apologize that this was not the case for you. Your feedback is valuable to us, and we'll take it into consideration as we continue to improve our products. If you'd like further assistance or have any questions, please don't hesitate to reach out to our customer support team. Keith | Insignia Support https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
BEST BUY'S FORMER CUSTOMER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SORRY TO SAY THAT BEST BUY CANCELLED MY POINTS CARDS AS WELL AS MY CREDIT CARD BECAUSE I DIDN'T USE IT IN TWO YEARS! EVEN THOUGH I PURCHASED A STAND ALONE COMPUTER AS WELL AS MICROWAVE, AND USED GEEK SQUAD, I GUESS I AM NOT OF THE CALIBER YOU WANT AS A CUSTMER. NOT TOO HAPPY WITH YOUR STORE AT THIS TIME.
No, I would not recommend this to a friendbroken on purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this stereo. The CD played did not work right out of the box. When I returned it the employee told me this was common. So why do you sell these if they are faulty?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ AM/FM Radio Portable CD Boombox, Mitch. We're sorry to hear that the CD player didn't work right out of the box and that you were informed this issue is common. Your feedback is important and will help us address these concerns with our product team. We apologize for the inconvenience and frustration this has caused. If there's anything we can do to assist you further, please let us know. Thank you for bringing this to our attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality cassette door wouldn't open antenna was cheap store was easy for returning it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ AM/FM Radio Portable CD Boombox with Bluetooth. We appreciate your comments regarding the quality of the cassette door and antenna, as they provide valuable insights into your experience. It’s great to hear that the return process was straightforward for you, and your thoughts will help us continue to improve our products and services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
I needed cassette player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cassette player door wouldn’t close so that’s the one reason I Bought it.
No, I would not recommend this to a friendA points of sales
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are hard to press, item is plasticky and on the cheap and reeked of plastics, the CD door malfunctioned right off the bat, and when I played a disc, it only played the first track and after that it just stalled. I tried another disc, and it refused to read. Pathetic item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing this experience with our Radio Portable CD Boombox. We know how frustrating is that a new product does not work as expected. We would love to assist you further in this situation, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker literally sounded like it was blown out but it wasn’t…. Brand new out of the box….
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DavidV,
It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black. I'm sorry that the product sounded like it was blown out. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Dud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound. Very tinny and muffled. Returned purchase.
No, I would not recommend this to a friendChata
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No happy with product will be returning the player
No, I would not recommend this to a friendCustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned out to be unacceptable for my needs. Volume was ok, but the tape system didn't have a "foot counter" to reference position for faster replay.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BernardG,
Thank you for writing a review about our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com