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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8466 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the cable's length and durability as significant advantages. Many appreciate the price point as well. However, some customers reported issues with the cable's charging functionality. The product's long length is a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 8,466 reviews
  • Rated 4 out of 5 stars

    Can move around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging cord makes it easy to continue playng

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    These are garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these in mid March. It is mid July. Both are done. One the connector tip broke off and the other casing opened up and exposed the wires. Too bad Apple doesn’t make these.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking the time to review our Apple MFi Certified 10' Lightning Charge-and-Sync Cable. I understand the cables are not working anymore and that can be disappointing. But, we would love to work with you and check your options. Please, contact us using the link below.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a good purchase, but did not last longer than a month. I’m careful with my charging cords and was convinced by salesperson that this was a good purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Interesting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little weird that the first cable stopped working after 6 months. Im pretty careful with it but i did use it in a 3rd world country which could of short curcuited the thing... If it doesnt get effected in the US, i would rate it 5 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought being Apple certified the quality of the cable would be better. The outer casing is very stiff like cheaper, generic ones, and therefore, will wear out sooner than the original factory cord that came with my iPhone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this item for 40 days and it quit working 10 days ago. I would give it zero stars if I could. I have been buying this item every 2 months for the last year and I’m done. Not buying this item anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient but not well built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good for what we needed but didn't last long. The end separated from the cable rather quickly and we had to bend the cable around and tape it to get it to work. After a short while it quit working completely.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wonderful while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two of these chargers. My wife’s stopped working after a couple weeks. Wish we had the time would’ve brought in for replacement, she definitely deserves one. Charges her phone on the mofi now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't fit my iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was nothing wrong with the cable, it just didn't fit my iPhone case opening. The sales rep opened the box and told me that it would fit. But when I got home, it was too big to fit in the slot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I lost my old charger . But I had this for 3 days and the charger popped off and got stuck inside my iPhone battery port. I want a refund.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I completely understand your frustration upon having this Lighting charger stuck on your iPhone, I know this is concerning and trust me we deeply care about the performance of our products and we want to help you. I kindly ask you to reach us at this link below.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Works okay when it wants to, but not all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think a cable was a cable was a cable. However, periodically, I find that this cable will not charge. If I unplug it and plug it in again, sometimes I can get it to work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi John,

      Thank you very much for taking the time to review our Apple charge and sync cable. I am sorry to read you are not getting it working the way it supposed to.

      Please contact us at 877-467-4289 so we can fulfill your warranty needs and check further options for you.

      Adolfo M. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible life span

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the charging cable for maybe less then a week and it has already stopped working. Kinda irritated by this and want a refund but I know Best Buy won’t do anything about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This charging cable sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several of the above stated item and every one of them has become frayed within 3 months of purchase. They definitely aren’t worth the $29.99 that we have to pay for them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work for I -8 phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had ordered two, one was picked up timely but it didn’t work. I was able to take back to store in Lexington, Ky. We didn’t pick up the second one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I appreciate the time you have taken to leave a quick review of the lightning cable. I am sorry to read that you had such issues with the first cable. Please contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Dollar amount for quality stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and durability of this cord is less than par. The piece with the pins detached in less than 24 hours. Needed to be exchanged. The upside of this cable is that it charges super fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cord broke in 3 weeks it doesn’t work at all. I had cord that last for years , this one only lasted 3 weeks terrible . I will not be buying this brand again

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bdrags,

      Thank you for taking the time to leave your review on this certified Apple charger. We understand that this cable is important for you to charge your device. We know the inconvenience it brings you to not have it working properly. For this reason, we kindly invite you to contact our team so that we can explore some options and provide you with a resolution.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Won't work in my clock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a USB charging alarm clock. The USB end won't fit in the charger because the end is too bulky. Works fine plugged into a wall outlet, but don't expect to use it anywhere else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cord for the size and it ended up killing my iPhone. I had to get a new battery installed due to the charging cable not working properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA after 4 weeks usage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unacceptable product life. Failed in 4 weeks. Other (less expensive ) brand purchased at same time remains in good service. Will retun to Customer Service for refund !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was fine until the end broke off in my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this product until less than two weeks after I bought it, the small end broke off in my phone. Not sure why this happened,

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time to leave a review of the lightning cable. I understand this is upsetting as you where enjoying the unit. Please contact us to be able to check all possibilities with the cable. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia