Customer Ratings & Reviews
- Model:
- NS-A5SC10
- SKU:
- 5019228
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the cable's length and durability as significant advantages. Many appreciate the price point as well. However, some customers reported issues with the cable's charging functionality. The product's long length is a frequently praised feature.
This summary was generated by AI based on customer reviews.
When it works it's fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cable failed after 3 weeks. Best Buy replaced it without any problems and the new one seems to be working fine. Hopefully it was just a bad "apple" in the batch....
No, I would not recommend this to a friendIt does what it needs to.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want to spend much on a cable that will end up shorting out as most apple products do. This is a temporary fix to this issue. Replacing a cable every 6 months.
I would recommend this to a friendDoesn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased 3 chargers in the past year. Although required to charge my iPad, the durability is sorely lacking.
I would recommend this to a frienddon't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jnk jnk jnk. Outside jacket pulls out after about a month. Alot of money to pay for junk.....works just like apples original cord...jnk. just add u between j and n.
No, I would not recommend this to a friendTrash!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a week the tip of the charger broke off in my charging port. Ended up buying another cord from amazon.
No, I would not recommend this to a friendWarranty Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for a BEST BUY private label cord. The connector pulled away from the cable next to the strain relief. Hopefully this one stands up better.
I would recommend this to a friendNever again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 10 foot Insignia lightning cable and it fell apart less than a year after I bought it. What a waste of 30 dollars! Never again.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lightning connector broke off in my phone and Best Buy was nice enough to exchange it outside of the return time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to leave your review and experience. I am really sorry to hear that you had this experience with your charging cable. Regardless, I am glad that this was sorted out and your were able to get a replacement. If you ever require further assistance, feel free to reach out to my team.
- Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Save your receipt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord has a one year warranty and you’ll need it. The ends stop working rather quickly after being plugged in and out.
No, I would not recommend this to a friendNot good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two weeks after I bought it broke. The little piece that connect to the device fell off the cord. Bad quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Antonia, I apologize for the time and the inconvenience that this has brought to you. I understand that you have some expectations regarding the lightning charger. Please contact us to be able to check all of the possibilities. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Charging
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having this product for a few days, it stopped charging my device. At first I thought something was wrong with my device since I was getting an error that it wouldn't work with the charger. After trying several chargers and different devices on this charger. We were able to determine the charger is faulty. I really wish I didn't waste 20 bucks on this charger.
No, I would not recommend this to a friend Dont buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cord worked for maybe a Week then didn’t work at all. I would highly recommend NOT buying this cord!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know how important it is to stay connected and trust that your devices will be charged and so, we will gladly assist you if you please contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Piece of crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it into my IPad and it kept cycling on and off. Didn’t matter what I tried. Need to return it. Wish I could mark it zero.
No, I would not recommend this to a friendBUYER BEWARE: DO NOT BUY THIS CHARGE CABLE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charge cable lasted 3 months and then stopped working. Its called planned obsolescence and a waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
I understand how disheartening it may be for a newly purchased product to stop working so quickly, however to not receive the proper help is truly unacceptable, so to make sure that your issue is solved in the best way, I will like to suggest to get in touch with us at: 877-467-4289 for any warranty help you may need.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor quality iPhone charger
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality iPhone charger. I had to replace them. First intermittent, then they just don't work.
No, I would not recommend this to a friend- Pros mentioned:Durability
Great cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good cable have bout a couple for the family and they lasted more then the originals.
I would recommend this to a friend Over priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use my phone a lot. The charger is good but just because it’s an apple product, I think that it’s over priced
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am sorry to read that you are not satisfied with our Apple Charge and Sync Cable. We appreciate the feedback and comments you provided as this helps us to know where we can improve our item in the future. Thank you for taking your time to send us this review.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
The item did not work, at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We will reorder later. We owned it for one hour and then placed it back into the trunk to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review of the lighting cable. I am sorry to read that you had this issue with the cable. Please contact us if you have any questions or concerns regarding this or other Insignia Product.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Weak male connector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy appearing but male connect bent easily during insertion attempt. Cord is now dead. Less than one week.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I understand how frustrating this might be. Please, allow us to check if there is something special we can do for you. Contact us on the link below my signature so we can fully evaluate the situation and reach a proper determination.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cable broke after 2 days. I threw away the box; hoping Best Buy gives me a refund or allows me the exchange it.... ugh
No, I would not recommend this to a friend