Customer Ratings & Reviews
- Model:
- NS-A5SC10
- SKU:
- 5019228
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the cable's length and durability as significant advantages. Many appreciate the price point as well. However, some customers reported issues with the cable's charging functionality. The product's long length is a frequently praised feature.
This summary was generated by AI based on customer reviews.
Junk -- lasted 1 day and cable end broke off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk cable end broke off on first day Best Buy should read reviews
No, I would not recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I purchased this cord with the extra length. It's so much more convenient for using my iPhone.
I would recommend this to a friendQuit working in a month
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because I had one last over a year and this one lasted a month
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read about your experience with the 10' charger. Please get in contact with us at 1-877-467-4289 from 8AM to 9 PM CT. We would like to assist you regarding your product. -Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Not a great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable was very weak and broke off. Would never buy this cable
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Jerry.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Charge-ans-sync Cable since it should not break in such a short period. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Would not connect easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect easily, had to remove & reconnect a couple times to get it to start charging
No, I would not recommend this to a friendit works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this usb cable and it replaces one that would no longer show attached item being connected
I would recommend this to a friendBroke Quickly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a few uses. Poor quality. End pulled right off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for sending us your review about your broken cable. I completely understand how disheartening it is when newly purchased products break so soon, so I will like to suggest to get in touch with us at the link below so we can provide you with an accurate solution.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Was not durable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not durable, the part that goes into the IPad broke off.
No, I would not recommend this to a friendCharger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even last a year, very disappointing. Trash
No, I would not recommend this to a friendCheap Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ripped Within three days.Cheap quality..I rather go to other stores.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheap and breaks easily had product for less than a month
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review this cable, I understand that this issue that you are having can be very frustrating. This issue is very rare but I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cord was an open box item and did not work. It would not charge anything.
No, I would not recommend this to a friendDoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wire or coating is somewhat stiff or brittle? Does not seem like the highest quality.
No, I would not recommend this to a friendI was only be able to use it for 2 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s went out on me in 2 days and wouldn’t work any more
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Keee,
I appreciate the time you have taken to leave a quick review of the lightning cable. I am sorry to read that the unit lasted a couple of hours. Please contact us to provide you with options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Fragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very fragile and will give you maybe a good month or two.
No, I would not recommend this to a friendCheap item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this item and the tip that inserts into the iPAD already broke off.
No, I would not recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cable didn't last a month before it wouldn't work consistently or adequately
No, I would not recommend this to a friendWorked for a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cable worked great for 7 days and then stopped working. Would not recommend.
No, I would not recommend this to a frienddoesnt fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was suppose to fit a 2020 Ipad pro, it doesn't
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Ricky.
I certainly apologize about the situation with your Charge-and-Sync Cable. The device should work properly with the compatible devices. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter or by phone with the Post Purchase department form the Best Buy line with your receipt.
Cesar G. - Insignia Support
Made my iPhone hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made my iPhone hot while charging with this and the USB wall charger
No, I would not recommend this to a friend