Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 19504 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the durability, price, and length of the Apple MFi Certified 4' Lightning Charge-and-Sync Cable. Many appreciate its affordability and sufficient length for various uses. Positive feedback highlights the cable's robust construction. However, some users expressed concerns about potential negative effects on battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 939 Showing 18,761-18,780 of 19,504 reviews
  • Rated 3 out of 5 stars

    Doesn't hold up for the long term

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great, but doesn't hold up for the long term. This could easily be solved by the manufacturer reinforcing the cable where it meets the plug, so not Best Buys problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product broke after the first week of using it. It won’t charge my phone anymore. Waste of money and unfortunately I didn’t save the box

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Sarah,

      We really do appreciate your preference on this cable, also it does come a shocker to me that the cable isn't working as they should be. The cable needs to be repaired as soon as possible, so please contact Insignia at 877-467-4289 so that we can guide you on how to get the proper resolution. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Larger Phone Input than Apple Cord

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, the only issue I had is that the input for the phone is larger than the original Apple cord so it doesn't fit with the case I have as it is too large

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could have returned this, but I threw the box away before I tested it. It would not work on any of the connectors I had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this charger. When plugged in it constantly makes the charging sound of plugging and unplugging it. Worth paying extra money for the APPLE CHARGER!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought insignia will sell a better product, this one proved me wrong.. I have a iPhone 6 and it easily takes more than an 1.5 hrs for 90% charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable didn’t last a week. It stopped charging my phone 3 days later. Nothing was loose it just didn’t want to charge the phone anymore.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Losie,

      Thank you for your feedback regarding this product. I am sorry to read this cable is not working as it supposed to.

      Please give us a call at 877-467-4289 so we can assist you with your support and warranty needs.

      Adolfo M. - Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    not good - spend the $ and buy apple

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usually I like best buy brands - esp the 'rockfish' line... but compatibility and longevity are not features of this cable...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 2 out of 5 stars

    Not good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger tends to work for at least 30-90 days. I've had to get 2 replacements. It feels durable but it's really delicate

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine, but you get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord is a bit stiff and I've noticed that if you move it between outlets often it gets kinks. After a few weeks it seems like it probably won't last very long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my phone after the original broke. this is working great for me and charges just like the old one. only issue is that its a bit shorter than the original one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returning It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable is advertised as being "lightening" and Apple compatible. However it did NOT work with my I-Pad and the charging was not fast at all. Will return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate but too expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it does allow charging, but too pricey for a simple cable. It is somewhat difficult to connect when you have an Otter box, but I would never ditch the latter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quick fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is okay for short term use. I've bought 4 or 5 over a 11 month period. The wires become loose near the connector that connects to the iPad. Would I buy again, No!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, but my cat seems to love the white color and finds ways to get into small spaces and chew on it. Other than that, the product works as expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad charging cable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable lasted about 1 month you have to go through the manufacture which Insignia is a good company buy Bellini or Apple or have charge failure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product didn't allow charging

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return product and purchase a Belkin instead. Anytime it was plugged in to charge an Apple product the phone/tablet would say it wasn't compatible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple does not support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and it worked for a week. Update my iPhone X and now it says it’s not a supported device. Do not purchase if you update your iPhone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can not keep a delivery date

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to return my speaker sound bar because you can not keep your delivery date you promised totally unsatisfied

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connection is loose.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection between the cable and my iPhone is not tight. It keeps falling off from the phone. I have to turn my phone sideway in order to keep it on.

    No, I would not recommend this to a friend