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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 19504 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the durability, price, and length of the Apple MFi Certified 4' Lightning Charge-and-Sync Cable. Many appreciate its affordability and sufficient length for various uses. Positive feedback highlights the cable's robust construction. However, some users expressed concerns about potential negative effects on battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 941 Showing 18,801-18,820 of 19,504 reviews
  • Rated 1 out of 5 stars

    Not APPLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two sets. I had asked the sales person for APPLE connectors. These are not APPLE. Both cords quite working within a two week period.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charged intermittent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked right from the start. I thought I had an issue with my phone but turned out to be this cable. Buy apple

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to leave a review. I am sorry to hear that this charger did not suit your needs and expectations. If you still have this unit, you are more than welcome to contact us so that we may provide you with further assistance. | https://www.insigniaproducts.com/contact-us | Janine G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shorted out on me in two weeks. Waste of money. Could have bought something better at the gas station convenience store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a month before coming apart and the wires became exposed. How is it we can send a man to the moon but can't make a phone charger that is durable?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products can be hard to find cables. This said it was certified (which I have bought a lot of products that say that) and it still didn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The cable broke after a couple of charges

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable broke after a couple of charges. Spend a little more and get a better cable or a wireless one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mike,

      Thank you for taking the time out of your busy schedule to leave a review of the 4' lightning cable. I am sorry to read that the unit broke only after a few uses. I do apologize for the inconvenience that this has caused you. Kindly contact us to be able to check further options.
      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not strong enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger charges pretty fast but in two different occasions the metal piece that u insert into the phone came off while unplugging my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would give it 0 stars but that’s not an option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy!! I bought it less than 6 months ago and when it’s charging it stops and starts or just doesn’t charge at all.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for writing a review for our lighting cable. In this case I think that it would be convenient if you give us a call, that way one of our agents can try to help you with this situation. Please give us a call at 1-877-467-4289 from 8am to 9pm CT. Carlos O - Insignia support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    3rd one purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The covers on these seam to wear out eventually. I wish the were thicker but the apple ones do the same so you might as well save a few dollars

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service led to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by sales clerk it was compatible for iPhone 6 but when plugged in message on phone keeps saying product not compatible and does not charge!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger worked for about a month and then stopped charging all my apple devices. iPhone, iPad and apple pen.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I am sorry to read that your charger stopped working with all your units. I apologize for the inconvenience. Please contact us to check further options. Grace | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable does not stop charging, when it hits 100% it gives no notification that the phone is 100% charged like the official cable does

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 and they all kept stopped working I constantly got a message not charging on my iPhone this cord is not worth the time or money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These only last from a few days to a few weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i spend a small fortune replacing these charging cords. i find them to be the week point to the ipad. It is extremely frustrating and very expensive. I

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product sometimes charges my phone and sometimes it turns off and on . i'm afraid this might kill my battery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright the charger in April. It no longer charges now and it’s May. It just stays plugged up in my room.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Jas.

      I apologize about your experience with your Cable. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stopped working after 1 month

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable stopped charging after one month of use. Poor quality. I’ll see if they honor the warranty.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kayla,

      Thank you for taking the time to review our MFi certified lighting charge and sync cable.
      We apologize for the problems that you are experiencing with our cable, we know for sure
      that this problem can be really annoying for you, but do not worry, our team is here for you.
      Please follow the link below to get in contact with our team, they will try their best to find a
      way to help you out.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even last 2 months! Doesn't charge at all now. At first it was intermittent, now it just doesn't work at all!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi. I understand this situation was not ideal for you. Allow me to remind you that this Lightning Cable have a 1-year (365 days) of manufacturer's warranty. Please, give us a call at 877-467-4289 for further orientation on how to apply it. Charles V. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is extremely poor. Cable extremely short and hard to move. Very easy to break since the cord is not movable

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thanks you very much for taking the time to review our Lightning Cable. I know that this could be an uncomfortable situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Designed poorly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works but the design is flawed hard to get out and breaks at the connection point. Should be longer plug but that's how they make all of them

    I would recommend this to a friend