Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 19504 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the durability, price, and length of the Apple MFi Certified 4' Lightning Charge-and-Sync Cable. Many appreciate its affordability and sufficient length for various uses. Positive feedback highlights the cable's robust construction. However, some users expressed concerns about potential negative effects on battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 945 Showing 18,881-18,900 of 19,504 reviews
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cords none work no more they started messing up almost as soon as I got them I will never buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this charger twice now and each time it lasted about 2-3 months and then stopped working! Poor product!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Emergency charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working within a week I did not expect it to last forever Seven days Disappointed

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Lela, I understand your frustration as you expect the charger to be working more then just emergency. Please contact us at 1-877-467-4289 from 8am to 12pm CT to check our options.

      -Grace Insignia products


      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charge cable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only having a short time it would no longer charge my iPad .Sadly broke after only a few days .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfactory product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in January and now 3 months later for some reason it doesn't charge the iPhone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I thank you for taking the time to share this review with us and I am certainly sorry to read that this was your experience. As you know, this product is covered by a 1 year limited warranty, this is why I would like you to call us at 1-877-467-4289 so we can provide you with the correct options.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to just buy the apple brand. Like other off brands this randomly stopped working within a week of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last a week. It’s always a risk not going with apple but the apple ones break too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst cord I've ever bought. Have had for 2 weeks and is already not working. Super dissatisfied

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not fit the i-phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product and had to return it due to did not fit my I-phone. This is not a universal sync cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine broke already after 70 days a 60 dollar charger should last a little longer

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Eddie,

      Thank you for taking the time to review this cable, I understand that this issue that you are having can be very frustrating. This issue is very rare but I do recommend that you contact us at Insignia so that we can determine the resolution.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these the first one broke within two days the second one two weeks. Very very upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok for emergency

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wire isn't durable. It charges great, but the wire won't withstand daily use in the long run.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 1 out of 5 stars

    Bad idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable as a replacement for a iPad charging cable. It was longer and cheaper. But Apple doesn't like this so they embed a component in their cables which led to this cable not to work with my iPad. I returned it (good experience with BestBuy) and got the apple cable. It works, but I' mnookdevs happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work on iPhone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I connect this charger, my iPhone tells me that this charger is incompatible.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Cam.

      It's totally comprehensible how this situation is not the best for you. Since last iOS update this issue has been popping up here and there. We are still working out why this is happening, however, we are trying to address each and every one of our customer's issues personally. Please, give us a call at 877-467-4289 for troubleshooting and warranty validation if applicable. With this we hope to meet your expectations.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It break easily

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just use this item for about 2 weeks after that it won't charge anymore.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Etka,

      Thank you for taking the time to leave your review on our Apple certified lightning cable. We know how important this cable is for you. Certainly it can be frustrating and disheartening to have it stop working so soon. This is unacceptable and not normal behavior. We would like to invite you to contact us so that we can provide you with the assistance you deserve and a proper resolution. We look forward to hearing from you soon!

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad item, asd it did not work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither I or the Geek technician at our home could get this sound bar to work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Jetsko.

      I greatly appreciate you taking a moment to share this review on our Charge-and-Sync Cable. It is important to consider that this Cable is only for charging and transferring files with Apple devices, such as iPhones or iPads. Thus, it would not work with a soundbar.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working, worked for a couple of weeks and unable to return after 6 days of purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good for about a month. It doesn't connect good now so you really have to checkout make sure it charges.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad best buy brand agian

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste tout time buying any best buy brand in accessories. Short life expectancy for sure

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have to keep phone perfectly still to charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you plug in the phone it charges and doesn’t charge pending of the way the phone is set down

    No, I would not recommend this to a friend