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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 19504 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the durability, price, and length of the Apple MFi Certified 4' Lightning Charge-and-Sync Cable. Many appreciate its affordability and sufficient length for various uses. Positive feedback highlights the cable's robust construction. However, some users expressed concerns about potential negative effects on battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 950 Showing 18,981-19,000 of 19,504 reviews
  • Rated 1 out of 5 stars

    It doesn't work!! Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm taking it back. I have to keep moving it around to get it to charge the phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    charger

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products sucks and cheap quality............

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Cookie,

      Thank you for taking the time out of your busy schedule to leave a review of the lighting cable. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to assist you with the unit.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke really fast. I will only buy Apple brand from now on.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Crissa,

      I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you. We hope we can do something to re-gain your trust.

      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meet my needs serving the purpose for which I purchased it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Glory, I am glad to read that you are enjoying your new cable. If you have any questions or concerns. Please contact us. -Grace Insignia Support


      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased this item 2 months ago and it has already stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not robust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very pricey, but not robust. It was broken within few months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Buy the Apple wire. This one didn't last 3 weeks. It bent to much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap and worth what you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Late about 2 weeks and then broke. 2nd time this had happened. Don't go for price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality! Broke in les than 2 days.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger worked for 2 days! Wish I could return!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Tiffany,
      Thanks you very much for taking the time to review our Lightning Charge and Sync Cable. I know that this could be an uncomfortable situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    failed after one week of light use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would check quality of this item it failed after one week

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Bill,
      Thanks for taking the time to leave a review. I am sorry that you had a negative experience with this adapter. I would like to make this right for you, if you still have this adapter, please contact my team so that we can provide you with a resolution.

      - Janine G.| Insignia Support | https://www.insigniaproducts.com/contact-us | BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wire is very thin, but that is what it supposed to do the price was right as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like his because my phone is keeping saying this is not an authorized charger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not last very long I should have returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connector only lasted a couple of weeks,I should have returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Always order is not complete

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 3 chargers, and for them, received only 1

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time of our day to let us know about your missing chargers. This truly sounds unacceptable and I will like to suggest to get in touch with us at the link below so we can check the status of your order.



      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger wouldn't charge my phone for reason. I may have gotten a bad one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    system is unlike what I'm used to and was difficul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    system difficult no instruction manual. Found is difficult to find apps

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m truly disappointed with this usb cable. It breaks easily

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello

      I understand how disappointing it is for a newly purchased item to stop working so quickly and to not receive the proper support is unacceptable. Please get in touch with us at the following number: 877-467-4289 for any warranty needs you may have and we will gladly help you find an accurate solution.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    On the fence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cheaper but I've bought a few of them. They just randomly stop working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product seemed defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not charge my cell. I had to wiggle the cord to get it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loved at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two thought they were great but didn’t last more than a month

    No, I would not recommend this to a friend