Customer Ratings & Reviews
- Model:
- NS-A5SC6B
- SKU:
- 6572096
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the cable's length and durability as significant strengths, with many praising its performance and value. Positive feedback also frequently mentions the cable's price point as reasonable. Conversely, some users expressed concerns about the cable's potential impact on battery life, reporting inconsistent charging experiences.
This summary was generated by AI based on customer reviews.
Didn’t last a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to go back and keep exchanging them the cable starts tearing from the connector
I would recommend this to a friendAcceptable Quality, way too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.None of these types of cables seem to last very long, and these are obnoxiously expensive.
I would recommend this to a friendDoesn't work with iPhone 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got an error message on both iPhone 6 and iPad Air 2 that the cable is incompatible. Very uncool.
No, I would not recommend this to a friendWire stopped charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apple requires using certified charging cables. It worked for a month, now doesn't.
No, I would not recommend this to a friendIt broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it broke within a few weeks of purchase. However, it was inexpensive
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AB98,
Thank you very much for taking the time to review our Cable. It is always disheartening when a newly purchase product get broken too easy after a few weeks.
If you have your purchase receipt available and you are still under our one year manufacturer's warranty, please contact us at 877-467-4289 so we can further review this situation and check for options in this matter for you.
Adolfo M. - Insignia Support
Insignia Lightning cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't charge any of our iPhones. Works on my old iPad.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chappy918,
I want to take the time to thank you providing us with your feedback, I want to assure you that your opinion is valued. I can only imagine how frustrating it can be to have this charger stop working. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Cable was defective. My phone does not charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am going to return this cable to the store because it was defective.
No, I would not recommend this to a friendWorks great but not very durable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use it as a charger in my bedroom. It works great but it gets shorts pretty quickly.
I would recommend this to a friendehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a few weeks then its said it was not compatible with my phone.
No, I would not recommend this to a friendOrder not ready for pick up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a message that the order was ready ‘ yet it was not
No, I would not recommend this to a friendCord Broke after 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cord broke after only 3 months. However, Best Buy did replace item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sherry, I am sorry to read that your charger stopped working so fast. Please give us a call at 877-467-4289 so we can check for available options for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item lasted approximately 3 months, then the tip fell out. See picture. Waste of money.
No, I would not recommend this to a friendOnly works sometimes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When plugged in it is a 50/50 shot if my phone is charged in the morning.
No, I would not recommend this to a friendTrash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this for a month and it’s pure trash already stop working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for the feedback. It's always a disheartening when a new product doesn't work properly but for you to get the support you need don't hesitate to contact us at 877-467-4289 for your warranty needs. We will be happy to further assist you with this situation.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As with a million other non-Apple cords, this stopped working within a week.
No, I would not recommend this to a friendwould like longer cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish this item was a little more durable. For home use. For my vehicle it is fine.
I would recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work at all. I plugged in my phone and nothing happened.
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it about a month ago and it has already stopped charging my phone.
No, I would not recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the charger not even a month and the cords inside are already showing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that your lightning charger did not work as expected and failed. Thank you for this feedback as we strive on it, to constantly improve our products. Fortunately in the event your cable is not performing as expected, you can always take advantage of Best Buy's 14 day Return/Exchange policy. In addition, Geek Squad in your local Best Buy will support the device for the duration of the Manufacturer Warranty, just by taking your receipt of purchase and the product. Daniel T. - Insignia Support
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a week. Waste of money and time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Darryl,
I am very sorry to read about this situation with our lightning cable, it should not happen and I know it is not nice. Please contact us, at the end you will see the link, rest assured we are going to do our best to help you out. We are here for you.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us