Customer Ratings & Reviews
- Model:
- NS-PNM3B8BK
- SKU:
- 5709669
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Bluetooth connectivity, ease of use, and compact size of the Bluetooth Optical Standard Mouse as significant advantages. Many appreciate its affordability and the generally positive feedback on battery life and responsiveness. However, some users reported occasional connection issues and lag, while others expressed concerns about the scroll wheel's performance. The mouse's ergonomics and tracking capabilities also received mixed reviews.
This summary was generated by AI based on customer reviews.
Still works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still works. Battery last for some time. Only works with chromebook.
No, I would not recommend this to a friendmake sure your computer accepts bluetooth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it because my laptop doesnot support bluetooth
I would recommend this to a friendNot quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this again. I plan to bring it back and purchase a different brand.
No, I would not recommend this to a friendGood mouse for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only issue that it tends to drop the bluetooth connection at times
I would recommend this to a friendLack of scroll wheel options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't notice right away before return expired. Got it with a new laptop. There is no sideways switches on the scroll wheel that I am use to. Bluetooth works great but I also didn't care how it feels in the hand. I'll get use to it however, or get mad and get a different one later.
No, I would not recommend this to a friendI’m confused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse worked alright, the main reason that I needed it was to scroll and the scroll wheel didn’t work. Also the dpi button didn’t have an LED like the manual said so I wasn’t sure when the speed changed. I did try to pair the mouse again several times to try and fix the issue.
No, I would not recommend this to a friendoverall good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth does not always stay connected to computer
I would recommend this to a friendWon't recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it does the job, but the scroll does not work very well and the mouse freezes sometimes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SaH1,
Thanks for taking the time and effort to leave a review about our Insignia™ - Bluetooth Optical Standard Mouse - Black (NS-PNM3B8BK). I'd like to apologize for the situation that you're experiencing with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. Please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST, for further assistance.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Too much lag
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this after 1 day. Way too much lag on my Macbook pro. I ended up gettig another Logitech. I have one at my office and my home office and they both work great. The insignia's lag was just too much to tolerate.
No, I would not recommend this to a friendJust okay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Skittish. Works most of the time. MOST of the time.
No, I would not recommend this to a friendReinstall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good when it’s connected. But I have to constantly reinstall it. Frustrating. Unfortunately it’s past the return period. I ordered another one. I’ll keep it as backup or give it away.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth mouse. I am really sorry to read that you are having some difficulties with the unit. Kindly contact us to troubleshoot the unit and to check all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Connection issue
Not connecting to my laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions to connect the mouse to the computer are no explicit or incorrect. The mouse doesn't connect even though I followed the instructions.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Mike58,
We know the importance this has to you, I am sorry to read there are some difficulties to connect the mouse to the computer, please let us assist you. Below you will find the link to reach us, rest assured we are going to do our best so you can start enjoying your products.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Battery life
Bad battery life - don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse was great when I got it but have had to replace battery twice in less than 2 months. It was supposed to last over a year.
No, I would not recommend this to a friend Weak performer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box the connectivity was so poor that there was a 2 second delay to cursor movement on the screen. I returned and upgraded.
No, I would not recommend this to a friendStopped working after couple of months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead after 4 months of purchase, not sure if I can return it, probably not. It's undiscoverable by windows. Couldn't find any solution. I wouldn't recommend it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Bluetooh Mouse. I understand it stopped working after 4 months and that can be disappointing. The unit does have a one-year manufacturer's warranty, so we would be happy to troubleshoot it and check our options for you. Please, use the link below to reach us.
insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Battery life
Battery Killer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to change the battery every two weeks!!!! Completely do not recommend this!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Russ,
We're sorry, please know that your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
- Cons mentioned:Stopped working
Don’t bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for few weeks .. then just stopped working with out any notice ... seems is connected but once you try to use it , it just won’t work
No, I would not recommend this to a friend It looks better than it is..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flimsy, light weight, I should have spent more. I think the basic Microsoft would have been a better choice, but I chose this so I will never know..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for providing feedback about our Bluetooth mouse. We truly appreciate your comments and will take them in mind for future improvements with our product. Please feel free to get in touch with us at the link below for any help you may need.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
When it connects its great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this mouse for awhile now and I am not overly impressed. It keeps losing connection with my MacBook Air and doesn’t want to reconnect.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking your time to write a review about our Bluetooth Mouse! We understand how frustrating is when a wireless mouse loses the connection, and we are sorry for this experience. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Dont buy it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was told by a store rep that it was a great choice to buy with the laptop I bought, yet I have not used the mouse since I bought it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Morena, Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth mouse. I am sorry to read that you are unable to use the mouse. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us