Customer Ratings & Reviews
- Model:
- NS-PNM3B8BK
- SKU:
- 5709669
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Bluetooth connectivity, ease of use, and compact size of the Bluetooth Optical Standard Mouse as significant advantages. Many appreciate its affordability and the generally positive feedback on battery life and responsiveness. However, some users reported occasional connection issues and lag, while others expressed concerns about the scroll wheel's performance. The mouse's ergonomics and tracking capabilities also received mixed reviews.
This summary was generated by AI based on customer reviews.
No mouse in this house
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I id not like this mouse at all. Although it paired right away it still acted slow and slugish. Frustrating
No, I would not recommend this to a friendI had this 58 days..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.and the thing stopped working. I'm giving 2 stars as for the first 58 days it worked great... I didn't know there was a shelf life on a computer mouse.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I am sorry to read about this experience. Never the less, all of our products are covered by a 1 year limited warranty. This is why I kindly ask you to contact us at 1-877-467-4289 so we can better assist you with your device.
Alexander G. - Insignia Support
Blue tooth mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased but not installed and thinking of returning because installation was not as easy as I thought it should be.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Bluetooth Mouse. I understand you found it hard to install and that can be disappointing. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any more questions or concerns about it, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Range Not Too Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item seemed to work OK in the beginning… But anything over 5 feet away from the computer the mouse would lose signal completely and stop working.
No, I would not recommend this to a friend- Pros mentioned:Easy to use
Great Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my work system and it was so easy to setup and immediately use. I highly recommend
I would recommend this to a friend - Cons mentioned:Stopped working
not worth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working in less than 2 months. not recommended
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Vishau! Thank you for leaving a review on Insignia™ - Bluetooth Mouse. I know how upsetting it is not getting the full satisfaction on the product for longer time. We love to fix this issue with you. Please contact our customer service U.S. and Canada: 1-877-467-4289.
Mary II Insignia Products II Please visit https://www.insigniaproducts.com/
cheaply made
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheaply made. Returned and got a replacement and it only lasted a week before the wheel broke again.
No, I would not recommend this to a friend- Cons mentioned:Stopped working
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible mouse and overpriced stopped working would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, We appreciate you taking the time to provide your feedback about our Bluetooth Mouse. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Could not get it to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse to use with a Windows laptop. Unfortunately, I could not get it to work. The buttons worked for clicking on links, and the scroll bar was okay, but moving the mouse failed to move the cursor across the screen. With such limited functionality, I have no use for this piece of hardware. Take it from me: spend your money on a different mouse.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that every function and feature of the mouse is important so that you can work with it, and so, we will gladly assist you it so that you can have a working mouse as soon as possible. So please contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Battery life
Bad mouse, bad mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped right clicking in a month. It's also bad on batteries.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review our Bluetooth mouse. I apologize for all the problems
that you are experiencing with this unit, I know for sure that this can be really frustrating for you.
Please give us a chance to correct this situation, we only need you to contact our team of
experts in the link below, they will try to help you find a solution.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Mobile Mouse
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. I may have may the wrong purchase.
No, I would not recommend this to a friendWorked for about 2 months, then issues.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse worked for about 2 months just past the return date. Then the cursor started jumping around on the screen when using the mouse. Could not do detailed work and was unreliable. Tried to clean electronic eye and changed the sensitivity of the mouse with no change in issues. I will deep-six this one and find something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SuperS!
Thank you for writing a review about our Bluetooth Mouse! We understand how annoying is when a product stops working. We would love to assist you further with this unit, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
The worst
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this mouse in July. Its now october, past the return date and the Bluetooth has stopped Working in it. At first I thought it was my laptop, it’s not. Laptop is new and working properly. I tried uninstalling it and reinstalling it several times only to have it work for 60 seconds then loses the connection. Do not buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that it can be really disappointing to have an almost new product not working any more, however, I would like to mention that this mouse has a one year warranty, and we would love to help you so please contact us on the link below for further assistance.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Loses Pairing Every Time Laptop is power cycled
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is very frustrating. Every time I power cycle my laptop the pairing no longer works and I have to delete pairing and pair again. This occurs on every device I pair it to. I didn't use the mouse much within the first 30 days, if I did I would have returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ManicMechanic
I want to take the time to thank you providing us with your feedback, I want to assure you that your opinion is valued. I can only imagine how frustrating it can be to have this mouse stop working every time you power cycle. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Disconnects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse Disconnects often, often having to reinsert battery and it’s fine
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize about your experience with your Bluetooth Mouse. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
A bit disappointed with this mouse.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't have it 24 hours and didn't work properly and it feels like cheap material.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Bluetooth Mouse! We know how frustrating is that your mouse did not work properly, and we apologize for this situation. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Connection issue
Poor mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the mouse. The mouse kept losing connection with my computer.
No, I would not recommend this to a friend Dead On Arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse would not power on with the included battery (yes I put it in correctly). I swapped it out with one of my own, and nothing. I tried rotating the battery and the indicator light would flicker, but never light solid; I couldn’t even put the mouse in pairing mode. Looks like I got a dud. Disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Caleb,
Thank you for taking the time to review our Bluetooth Mouse. I understand the mouse won't power on and that can be disappointing. But, we would be happy to troubleshoot it for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Stopped working in about 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse stopped working about 6 months. I would suggest spending more for a reliable product.
No, I would not recommend this to a friendit's a little slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annoyed with the delayed connection. Have to move the mouse quite a bit before the cursor actual moves
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! thank you for your feedback on this Bluetooth Mouse, if you need any assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.