Customer Ratings & Reviews
- Model:
- NS-PNM3B8BK
- SKU:
- 5709669
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Bluetooth connectivity, ease of use, and compact size of the Bluetooth Optical Standard Mouse as significant advantages. Many appreciate its affordability and the generally positive feedback on battery life and responsiveness. However, some users reported occasional connection issues and lag, while others expressed concerns about the scroll wheel's performance. The mouse's ergonomics and tracking capabilities also received mixed reviews.
This summary was generated by AI based on customer reviews.
Unfortunately it wouldn’t connect to our computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We weren’t able to use this with our computer since it wouldn’t connect with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Angela.
I am truly sorry to read about your experience with your Mouse. I want you to know that this should be working properly and I would like to provide you with alternatives. Please reach us at https://www.insigniaproducts.com/contact-us so we can better assist you with it.
Alexander G. - Insignia Support
only worked 1 week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this small design, but this only work for one week, very sad.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Bluetooth Mouse! We know how disheartening is when a new product stops working, and we apologize for this situation. Please allow us to assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look and style but problems stay and getting connected. Eventually purchased different one.
No, I would not recommend this to a friendLooks cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scrolling is really bad , but the curser movement is okay .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Vivek,
Thank you for taking the time out of your day to give us your intake on this mouse, your opinion is valued. We appreciate the feedback that you provided and will take your opinion into consideration. If you have any questions at all, please contact us.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Slow response
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is not responsive as need, its really slow
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that a slow mouse can be annoying while trying to use your computer and so, please know that you can contact us on the link below so that we can help you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Decent Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok when it stays pair or will pair to my Google chrome book
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Heather.
I understand how this situation is not ideal for you. The behavior you are describing here does not seem right at all. Please, give us a call at 877-467-4289 for specific troubleshooting and warranty validation if applicable. We appreciate your feedback and preference.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Could not control it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went back ti Bet Buy and bought a wireless which is fine/
No, I would not recommend this to a friendDon't fall for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price may be enticing for a solid looking mouse, but it's just not worth it. This mouse disconnects every 10 minutes and you'll need to re-pair it to your computer. Its very tiny and uncomfortable. Spend an extra $10-20 and get something that works.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about your Bluetooth mouse not working as it should. I completely understand your disappointment this this situation, however this does not seem like normal behavior, so please in touch with us at the link below for any warranty needs you may have.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Did not like this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won't be able to recommend this one Device wouldn't stay connected
I would recommend this to a friendLess than a Week and it's Malfunctioning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse on the 8th of January and now I'll have to return it because it's having trouble connecting to my computer and causing the cursor to have a jittery motion when it does connect.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you are having issues with your Bluetooth mouse. We know that to have a working product our of the box is important and so, please know that you can contact us on the link below, so we can help you troubleshoot your unit if possible, or so that we can guide you with the available options for your specific situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Lasted less than two months...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is on, my computer shows it is paired, nothing. I did all the troubleshooting, replaced the battery, nothing. Lights are on but cursor doesn't budge. I assume I just got a stinker since it has such good reviews. Not happy though.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Jimmy.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Bluetooth Mouse since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice mouse, however the Bluetooth Connection drops often
No, I would not recommend this to a friendNo Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse will not stay connected. Very sporadic operation!
No, I would not recommend this to a friendCheap, junk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brand is a cheap knock-off of better known names like Logitech. I returned mine. Sharp edges on the molded plastic, clunky clicking (no softness), gross scroll wheel (no way to customize), etc. DON'T WASTE YOUR MONEY.
No, I would not recommend this to a friendThis is not great mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is not great. It has issue some issue to improve.
No, I would not recommend this to a friendOne month old stopped working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working, replaced batteries still doesn't work. Computer sees it through Bluetooth but mouse doesn't work. Removed from PC and tried adding it again, pairing won't start on mouse, no dpi or pairing light.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Greg!
Thank you so much for taking your time to write a review about our Bluetooth Mouse! We know how disheartening is when a new product does not work as expected, and we are sorry to read you had this experience. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Really an absolute dissapointment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it so that I could avoid using up another usb port on my desktop. It needs to be reconnected all the time and drags and lags when it does connect. Don't waste your time on this. Get a usb port extension instead.
No, I would not recommend this to a friendDid not work for my MacBook Pro.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t really speak to the quality of this item, but I was told it would work for my MacBook Pro. Long story short, it does not. So my review is more or less communicating that this mouse is poor if you have a Mac.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Matt!
Thank you for your feedback! We are sorry to read it did not work with your Mac Book, we understand how comfortable is to have a mouse than the touch pad. Please allow us to assist you further by contacting us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Used item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent a used device With marks and scratches all over. Looked like it was used and returned by someone. I only kept it because It’s a hustle getting hold of support and I couldn’t leave my home. Shame
No, I would not recommend this to a friendMouse died after just a few months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse died after maybe 3 months of sporadic use. New batteries didn’t help. Luckily I had bought the Bestbuy protection program and got a new Logitech wireless optical mouse that is still going strong after almost a year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jane.
I know how disheartening it is when a device like this fails, specially when brand new. Allow me to remind you that this mouse have a 1-year (365 days) of manufacturer's warranty covering it. Please, give us a call at 877-467-4289 for further orientation on how to apply it.
Charles V. - Insignia Support