Customer Ratings & Reviews
- Model:
- NS-PNM3B8BK
- |
- SKU:
- 5709669
Customer reviews
Rating 4.4 out of 5 stars with 1665 reviews
(1,665 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Bluetooth connectivity, ease of use, and compact size of the Bluetooth Optical Standard Mouse as significant advantages. Many appreciate its affordability and the generally positive feedback on battery life and responsiveness. However, some users reported occasional connection issues and lag, while others expressed concerns about the scroll wheel's performance. The mouse's ergonomics and tracking capabilities also received mixed reviews.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Mouse is useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse sucks so bad. I have to uninstall it and install it again for it to works.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Bluetooth Mouse! We know how disheartening is when a device does not work as expected, and we apologize for this inconvenience. Please allow us to assist you further in this situation by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
worked well for a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The center roller stopped working after about a week. Nice feel and design but without more rugged scroller worthless.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst mouse I ever bought. It already stop working.
No, I would not recommend this to a friendRated 1 out of 5 stars
doesn't maintain sync
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jumps off the bt connection frequently causing a frustrating experience
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I would like to express my concern about your experience with this Bluetooth Mouse. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
Rated 1 out of 5 stars
Doesn't play well with Linux
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It won't connect up to my PC laptop or my Linux box.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Bluetooth Mouse! We know how annoying is that your mouse is not connecting to your computers. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Would Not Connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I simply could not get this to my computer. I ended up returning it
No, I would not recommend this to a friendRated 1 out of 5 stars
Mouse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't last It stopped working.I will not not recommend it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Queen, We appreciate you taking the time to provide your feedback about our Bluetooth Mouse. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Slick style
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is nice in design and comfortable to use. However, it's too complicated to connect.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you so much for your honest review of this Bluetooth Mouse. If you ever need assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Rated 1 out of 5 stars
Broke on first use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return, computer could not detect Bluetooth signal. Returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working after a few days. do not consider a very good buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Russ,
Thank you for taking the time to review this mouse, I understand that this issue that you are having can be very frustrating. This issue is very rare but I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Rated 1 out of 5 stars
difficult to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse has generic instructions for install and operation. Very hard.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay connected to a Mac or Windows 10 laptop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you are having issues to keep the mouse paired to your computer. For us to check what could be happening, please contact us and we will gladly help you.
Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse goes on and off. I would not recommend me this mouse.
No, I would not recommend this to a friend- Pros mentioned:Easy to use
Rated 5 out of 5 stars
LOVE THIS!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought nothing but Logitech mice for many, many years. I don’t know what has happened with their quality, but the last two have been terrible - awful to connect with my new iPad Bluetooth. I’ve used Insignia products before, and been pleased with them so decided to give this mouse a try. SO happy! Connected with no problem at all! (Unlike Logitech - ai,yi,yi). Nice and solid, easy to change the response setting (just click the button on top) and very nice to hold. Granted, my hands are on the small side, and a person with larger hands might find it too small, but for me it’s perfect. And the price? Perfect. I’m thinking about stocking up on a couple of them so I have spares when (if) this one ever dies on me..........
I would recommend this to a friend - Cons mentioned:Connection issue
Rated 5 out of 5 stars
Great mouse for the price, read details below...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse a couple months ago and like most other people who have given it poor ratings I have been having issues with it disconnecting. Low and behold I did a quick search and found out that it was not the mouse that was having the issues but Windows 10 was turning off the connection to conserve power. You need to go to: Device Manager > Human Interface Devices > Bluetooth > Properties and disable "Allow the computer to turn off this device to save power" in the "Power Management" tab. Once I did this, I have not had any issues with the mouse.
I would recommend this to a friend - Pros mentioned:Bluetooth, Price
Rated 5 out of 5 stars
Insignia BT Mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price, Bluetooth frees up USB port for other accessories
I would recommend this to a friend Rated 3 out of 5 stars
Long-term review (only 1 critical flaw)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this mouse--I really do. And this would be a 5-star rating, if not for 1 MAJOR issue. The issue seems to plague all of these mice (mouses?), given enough use. The middle-click. With my first mouse, the center wheel no longer clicked when depressed after around 2 weeks. I returned it and (eventually) received a replacement. I was perfectly happy with it, but after around 2 months, it, too, failed. I have not yet attempted to obtain additional warranty coverage, but I suspect it an impossibility, as I've long-since thrown out the packaging and receipt, and it is not on file (As an infrequent I've never joined the "rewards" club.) Please note, as a software engineer, I am quite a heavy user of my computer. However, as this is a travel mouse, odds are good that even a light user will have it sloshing around a briefcase or backpack. This is definitely a fault in the design or manufacturing. I've had a Logitech Marathon M705 for 5 years now, which has seen far more and heavier use than these mouses have in their short lifetime, and it has had no problems with the center click. I really do hope that an improved Insignia branded bluetooth mouse is developed and released. It is a very nice device being sold at a very nice price. The ergonomics of it are wonderful, given its size. The back and forward (side) buttons are wonderful, and essential for any mouse I purchase for my work. The multiple-DPI setting is helpful for graphic artists and/or gamers. It connects quickly, and has a surprisingly long range for a low-cost Bluetooth device. I couldn't recommend it enough--if not for the early loss of functionality. If you're willing to make returns and obtain warranty service for this, you can't beat it for the price, or for even for a higher price. Alternatively, if losing center click won't disrupt your workflow, you've got nothing to lose. However, I am a heavy user of it, and it really is unacceptable. I can't give you a "yes" or "no" on whether you should purchase this mouse; however, I hope to have given you all of the data you need to make the determination for yourselves! Feel free to comment with any questions you may have about the device, and I will be more than glad to provide answers! Happy clicking!
No, I would not recommend this to a friend- Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Great mouse- responsive, easy to use, affordable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is fantastic. My 2011 MacBook Pro is nearing the end of its life, but I need to make it last as long as possible, and this mouse came to the rescue. It does not need a usb dongle-thingy, which is ideal Bc my USB ports no longer work. The Bluetooth connectivity is great- even if it goes to sleep during periods of inactivity, it “wakes up” with just a touch and stays connected. I’m in love.
I would recommend this to a friend - Pros mentioned:Bluetooth
Rated 4 out of 5 stars
Very Good Overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small mouse great for travel use or small hands. Connected easily. Battery included. There is some occasional lag after non use but it catches up rather quickly - it's a 20$ wireless mouse. It does not require a USB so that is a plus on my laptop.
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 4 out of 5 stars
Super easy to use, not for Gaming or Detail work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was really easy to set up and start using, but there is a little delay if you work on details or gaming you look for something else, however if your laptop got not many USB port like mine this will get your job done.
I would recommend this to a friend




