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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1193 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers praise this Apple AirPods Pro case for its protective qualities, high-quality materials, and ease of use, frequently citing the convenient clip and attractive color options. However, some customers reported issues with the case's fit and the lid's tendency to not stay securely closed. The wireless charging functionality was also a positive feature for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,193 reviews
  • Rated 1 out of 5 stars

    trash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t waste the time to get it. fell apart within 2 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly made. The rubbber doesn't close well and the carabeener broke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, perfect packing but the product it self is not great the top part came off and now it’s missing

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Case for Apple AirPods Pro. I understand the top part came off and that can be frustrating. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Top cover keeps coming off. Do not buy, go to apple store instead or spend more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. I actually returned this item. Purchased a Silicone brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello QUEST2. Thank you for leaving a review on this Insignia™ - Case for Apple AirPods Pro - Gray/Black. It was a good thing that you were able to make a return of the unit that did not meet your product expectation. For any inquiry, kindly call us.
      Mary I Insignia Products Customer Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Case for ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn’t big enough. When I try closing, it pops open. I wouldn’t buy again Or recommend it to friends.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s bad & it’s too expensive.Not holding when it’s closed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello There,

      Thank you very much for taking the time to review our Insignia - Case for Apple AirPods Pro - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia case not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. Picture showed cap attached, it was not. Returned.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SLKH,

      We appreciate your feedback, hearing from you is important for improving the quality of our product.

      Insignia Support
      Lea
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item fail within a week from purchase the cap cover doesn’t stay on the cap of the pods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sturdy enough

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very protective with your airpods. very flimsy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello LaniaF,

      Thank you for taking the time to review our Insignia™ - Case for Apple AirPods Pro - Black. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my earpade pro because of this bad case. I don’t recommend any one to buy. Zero star.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A little upset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why was this item returned I received the earbuds and was waiting for this case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clip broke on second day of having this product. Poorly made and overpriced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case did not work good for my AirPods and broke easily.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there. Thank you for taking the time to leave a review on Insignia™ - Case for Apple AirPods Pro. I understand how disappointed you are after getting the unit. Kindly contact us to check your options.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Seen better for $5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on these is horrible. The case is loose and the material leaves much to be desired

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is not good as I expected. The rubber that opens and closes is not tight.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our Case for Apple AirPods Pro, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Airpod Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible item broke in less then 2 months. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Case stays open

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be great but the top continues to fall off and leaves my case staying open

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nathalie!

      Thank you for writing a review about our Case for Apple AirPods Pro! We know how annoying is when a product is not working as expected. Please allow us to assist you further! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ontrak sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ontrak Delivery company sucks liars never dropped off my Items

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good it stretched out and my air pod case kept opening not worth it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the case for the apple AirPods. I am sorry to read that the case did not work for your AirPods. We appreciate the feedback.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

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