Customer Ratings & Reviews
- Model:
- NS-GXBOCK102
- SKU:
- 5508400
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the battery life, long cord, price, and how it saves them money. They find the product easy to use and it works well. However, customers are negative about the durability, charging capabilities, fit, color, and design of the product. Some customers have experienced the product breaking in a few days, not charging after a month, and not fitting the controller well.
This summary was generated by AI based on customer reviews.
Kit works perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my kids. Worked just as advertised with no issues thus far.
I would recommend this to a friendLove this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am ecstatic with the purchase. It is fantastic!!
I would recommend this to a friendCharger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kids didn't seem to have much luck with this charger...so will be returning.
No, I would not recommend this to a friendXBOX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product gets the job done. Would buy another one for my other remote.
I would recommend this to a friendThis product is already faulty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a week and it won’t fully charge and doesn’t the battery life indicator doesn't move from 3/4 full even when it starts shutting off from the battery being dead.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Hunt.
Thank you for sharing this review with us. Nevertheless, I apologize about this situation and I would like for us to provide you with the correct options for your Charge & Play Kit since it should work properly for more than a week. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Great for Gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charging all of the time. Don't have to stop the game to change batteries
I would recommend this to a friend- Pros mentioned:Battery life
Only half works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying this. It only half works. Meaning, the charge/sync cable stopped working after only a few days. Completely. But the battery pack itself works great and holds a charge for quit awhile. I would buy another battery pack as long as it came with a better USB cable.
No, I would not recommend this to a friend Best value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality item very good price always works would definitely buy it again
I would recommend this to a friendShotty craftsmanship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cable is bad already after about a month or two....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Charge & Play Kit for Xbox One and One S Controllers! We understand how frustrating is that after a short while one product is not working, and we are sorry for this situation. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
It does its job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's not too much to say. It does its job I wish it was a little longer but, I like it.
I would recommend this to a friendController is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son love the controller and the color. He said it works great.
I would recommend this to a friendCheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cable stopped working after a couple of uses. The battery is ok.
No, I would not recommend this to a friend- Pros mentioned:Charging
Good charging cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great I can charge my controller quick while I play
I would recommend this to a friend Cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made battery pack is ok but the actual cord broke after only a few uses
No, I would not recommend this to a friendDoes what its is supposed to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.item does exactly what it supposed to do for a lot cheaper than the Xbox version.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my cousin for his birthday and he seems to like it.
I would recommend this to a friendWorks as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had any issues with this. It works as advertised so 5 stars.
I would recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered two of these and one was broken right out of the box.
No, I would not recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works really great and it's great quality. Must have!
I would recommend this to a friendTERRIBLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to return this. The charge doesnt stay. I charge and play at the same time and the connection between the cable and the controller is terrible. If I move the controller one way, it stops charging.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this unit is not working as expected. Please contact us at 877-467-4289, so we can look for available options for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us