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Customer Ratings & Reviews

Your price for this item is $9.99
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The comparable value price is $19.99

Customer reviews

Rating 4.6 out of 5 stars with 2040 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the battery life, long cord, price, and how it saves them money. They find the product easy to use and it works well. However, customers are negative about the durability, charging capabilities, fit, color, and design of the product. Some customers have experienced the product breaking in a few days, not charging after a month, and not fitting the controller well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,040 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems And it's the perfect length of cordage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery pack dies

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can have the controller plugged in and it shows it's fully charged, 20 min of use it dies or when plugged in and playing it disconnects from my xbox, I've been using regular AA batteries.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am deeply sorry to read about this situation with the Charge & Play kit, please let us help you with this. Follow the link at the end to contact us and one of our agents will gladly assist you. I understand it has been a couple of months but I hope you can see this message.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv to play my X box one 4K, and my movies on 4K resolution

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better price ok quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and led indicator just like the OEM version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no need for regular batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more needing to buy batteries, this does the job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to charge and won't even hold a charge for more than a couple hours. Im just sticking with rechargeable Duracell batteries

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that this kit did not meet your expectations. We know how important is to have a working product and so, please know that you can contact us on the link below, so we can check if the issue could be with the device itself and for ways to help you with this situation.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    very easy-to-use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to use..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Products, Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as well as the XBOX brand. No problems!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great accesory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accesory work fine and the time playing is great too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    saves battery use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as noted. Helps from using to many batteries

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good charger. The charging light is a plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! And it helps having the charging light!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    cable dont charge while playing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not same quality and last like the xbxone original

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sons system and it was crap. The cord was flimsy and cracked at the bottom of the plug after a month. The batter doesn’t stay charged very long at all either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doe not work haven't turn it back in cause I have not had the time. the battery dies in less than 20 minutes of play then my controller shuts down I'm reduce to using batteries again. would not recommend. Spend more and get the one from xbox.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't hold a charge very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if I got a bunk battery or what, but it takes almost 3 hours to fully charge, but only lasts about 6 hours total before the "Controller batteries are low" prompt pops up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good for people who use xbox a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only lasted 3 months and started to not work all the time. lucky we got the extended warranty but then had to purchase another warranty for the one that was replaced because we all know these xbox accessories don't last very long

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not fully charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even when the white light is present on the cable the battery shows that its not fully charged on the Xbox. Have had for a couple days and restarted my Xbox with same issue.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We appreciate you taking the time to provide your feedback about our Charge & Play Kit for Xbox One S Controllers. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worked literally for 1 day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got home plugged it in worked for the first day. Maybe a 2 hour gaming sessions. Went back the next day and just didn't work. Pretty much garbage just spend the money on the actual Microsoft one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Cheap Cheap

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenagers tore this thing up in just a few months. We went back and got the usb one that plugs directly into the xbox and it works much better.

    No, I would not recommend this to a friend