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Customer Ratings & Reviews

Your price for this item is $18.99
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The comparable value price is $24.99

Customer reviews

Rating 4.4 out of 5 stars with 2765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the battery life, fast charging, price, and money-saving aspects of the Dual Controller Charger for Xbox One. They appreciate the compact design and ease of use. However, some customers have concerns about the design, alignment, connection, placement, and durability of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,765 reviews
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controllers don't fit properly. It takes a long time to line it up properly, and having 2 on there makes it worse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed in the charging dock. It was very difficult to plug in the chargers and it’s actually ruined both of my controllers

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mary.

      I understand this situation was not ideal for you. Thank you for bringing to us your particular case. Let us check if there is something special we could do for you, please, give us a call at 877-467-4289 for further orientation on this.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Battery charger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges the batteries and is a good deal. But it ended up messing up my sons Xbox controllers charging ports.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very hard to get the controllers on the charger cradle. Most you just set on cradle and it starts charging , not this you actually have to line up ports ...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for charging batteries. The only hard thing about it is that when you charge you to struggle to get the charging pin inside the controller

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great charger but not practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the charger thinking it would be quick and easy to charge, only to find out it was difficult to put remote charging port into the charge dock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good Controller Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we find it very difficult to place the remote controllers on the charging stations. Bad design!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Cris.

      I'm sorry for the inconvenience. We appreciate your comments and feedback on this product. Please, be mindful you have to be careful with the USB port on your controller and on the dock, due to it being slim and fragile.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product should be avoided. It's too difficult to get the controller connected to the charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I'm sorry for the inconvenience. We appreciate your comments and feedback on this product. Please, be mindful you have to be careful with the USB port on your controller and on the dock, due to it being slim and fragile.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn’t work for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did work for use because we were using older Xbox controllers so check your co trollers before you purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to Charge controllers. Took back for the Microsoft brand not much of a price difference and works great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red and green light wouldn’t come on to advice me if charging and fully charge had to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awkward to put your controller into because of its shape, also the batteries don’t hold charge very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charging station is terrible. It's hard to fit the controller on there to make contact to charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does charge but not easy to plug in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stand does charge the controllers, but getting your controller to actually hook into the micro USB is kinda a pain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could leave 0 stars. The concept is there not the tech. Definitely not a BEST BUY.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      We would like to know what happened to this device. Please, contact us on the link below my signature and describe what happened in detail for further orientation and a proper resolution to this.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not good it didnt work very good right out of the box and the build quality is not that great!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you try and place the controllers on the plug is difficult. I had the other version where the just sit in the cradle to charge and it was way easier to use. The easiest way to use this charger is to hold it upside down then insert the controller.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to Dock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a bit of encouragement to get the controller to lineup with the charger. It does have a small footprint.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy quality , broke easily, did not charge. Returned it same day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries wouldn't hold a charge at all. Complete piece of junk.

    No, I would not recommend this to a friend