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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 186 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Dual-Layer Case for Samsung Galaxy S23 for its excellent protection and perfect fit, praising its ease of use and affordable price. Many appreciate the case's grip and quality, finding it comfortable to hold and well-made. While some find the case slightly bulky, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 186 reviews
  • Rated 4 out of 5 stars

    Insignia case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy w/ protection and durability. Break apart 2 piece case is easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sumplicity of this utem. Pefrect for us!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works in a pinch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fairly well for a standard phone case. But switched over to an otterbox not long afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a basic case...works for what we need it for!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is durable and is expected to protect the phone as designed. Unfortunately, the controls are hard to locate in the dark due to their not being a clear change of contour or feel on the sides.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good pick , great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple enough and great price, i would have to recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cracked already!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a quick first case for my new phone. Put it on, and less than a week later, theres a crack at the top left that bends the case backwards. It was very difficult to get on as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits into the "you get what you pay for" category. It does what it is supposed to do at a non-ridiculous price & mine lasted 6 months before a piece broke off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat protective case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a somewhat protective case for the new s23. It is not as protective as i had hoped it would be. This was for my husband & he needs something rugged.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap Price = Cheap Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed kind of flimsy and was VERY HARD to get on the phone. Returned for an Otterbox cover which I love.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overhang

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it overhangs the edges making accessing the pull down menu difficult

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You see one cover.....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cover. I like the black color. I've never had a cover that i thought was better or worse than other covers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Kinda cheap. But you get what you pay for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    S23

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canera quality and accessibility is a downgrade compared to the S20. I also dont care for the shape of the phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is acceptable, however, the opening is way too big at the bottom of the phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tore the first time I took it off

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for temporary protection until I got a higher quality, more protective product. It worked fine but tore when I took it off. Luckily I didn't need it anymore. If you are looking for something more durable, you may want to pass up this purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your honest review of the Insignia Dual-Layer Case for Samsung Galaxy S23. We apologize to hear that the case didn't meet your expectations and tore when you took it off. We understand that you were looking for a temporary solution to protect your device until you could find a higher-quality option. We appreciate your feedback and would like to acknowledge that our case may not have been the most durable option available. We strive to provide our customers with reliable and high-quality products, but it's clear that we fell short in this case. If you're looking for a more durable case, we recommend considering other options that may better meet your needs. We appreciate your honesty and will take your feedback into consideration as we continue to improve our products. Jeth | Insignia™ https://www.bestbuy.com/site/insignia-dual-layer-case-for-samsung-galaxy-s23-black/6527374.p?skuId=6527374 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    great in general

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very firm wish a little more staylish.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cracks easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to get off and way less durable than you'd think. It cracked the first time I took it off.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - Dual-Layer Case for Samsung Galaxy S23 - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds protection but next to none. Would not recommend this item.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Derek,

      We are working on improving our products and designs. We appreciate your feedback.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesnt work right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didnt fit the phone the way it should have. Had to buy a different brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear that our product didn't meet your expectations and fit your phone as expected. Your feedback is valuable to us, and we apologize for any inconvenience caused. We strive to provide products that offer compatibility and reliability, and we regret that we fell short in this instance. If you have any further concerns or need assistance with finding a suitable alternative, please don't hesitate to reach out to our customer support team. We appreciate your understanding and thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-dual-layer-case-for-samsung-galaxy-s23-black/6527374.p?skuId=6527374 BBY-ExBrand_Insignia