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Customer Ratings & Reviews

Your price for this item is $7.99
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The comparable value price is $19.99

Customer reviews

Rating 4.2 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers love the Dual-Layer Case for Samsung Galaxy S23 Ultra, highlighting its excellent protection, perfect fit, and overall case quality. The price point is also appreciated, along with the grip and feel it provides. However, some customers find it difficult to remove the case and mention that the side buttons can be hard to press.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 342 reviews
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good enough to get by

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits well, doesnt have much protection for the screen edges and makes it harder to get the S Pen out.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will protect the phone,, is sturdy and durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mega Plooooop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price did the trick, gets a bit extra dust by camera in comparison to otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for a cheap temp case if you're like me and need a heavy duty case. No issues with this, but I trust Otterbox defender series a lot more given my field of work and harsh conditions in an austere environment. For the price its decent if you're waiting on a case with top shelf durability.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke within a couple months. It didn't withstand a drop from my lap

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the item did not hold up as expected. We appreciate your feedback, as it helps us identify areas for improvement and continue working toward better product durability and performance.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great product, better service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great case for my sons new phone! I received great customer service and help from the guy in the department. The first time I had bought anything from Best Buy in a long time, but made me realize I need to be doing all my electronics shopping there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad at all.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at first but ended up returning for a differemt product. However, while I had it, it worked as designed and had zero issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    casecase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too tight on the cell phone and requires a lot of force to remove, doing so scratches the cell phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Great case with 1 major issue.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case had a great feel and felt like it would protect very well. Was glass screen protector friendly. But 1 major problem/issue which made this case unusable. The power and volume buttons were not properly done and I could not push them. Tried a couple things to get them aligned better but nothing worked. Not sure if just my case had a defect or they all do.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Gabriel1985,
      Thank you for taking the time to review our Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra - Black, we're very sorry to read you are experiencing this issue with one of our products. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Long Life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased over a year ago and it is still in use today. I have dropped my phone a couple times and it has provided the necessary protection.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to leave a review! We're glad to hear that the Insignia Dual-Layer Case has been providing great protection for your Samsung Galaxy S23 Ultra. It's always great to hear when a product continues to meet your needs over time. If you ever have any questions or need assistance in the future, feel free to reach out. Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    I needed a sceen protection for my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very sturdy case had to return because in my job i need i needed my phone to have a screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice fit, but it's so hard to push the buttons and also the top and bottom are too high.

    I would recommend this to a friend
  • Cons mentioned:
    Side buttons

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are too hard to press but overall the case feels really good and durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for a nice price. This is perfect for my Samsung cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It will do.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice case, decent protection but I found one of even better protective qualities

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Four of Five

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case, it would be better if it were slip resistant. Other than that its a good sturdy case overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No reason to reinvent the wheel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple case that does a job right. Not complex to use is just simple which is the best part of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen smart tv 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it looks great many options and great clear screen this is the biggest tv I have purchased very happy I bought it. Adding protection plan as well . Thank you Best Buy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case it will protect my phone goid idk if i git something on it but a coat of the paint wrinkled up and cane off no bigg just looks a lil different in those areas cant complain much i got it open box for like 5 bucks

    I would recommend this to a friend
  • Cons mentioned:
    Side buttons

    Rated 3 out of 5 stars

    3 out of 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are hard to press with the case on overall the quality is not good

    No, I would not recommend this to a friend