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Customer Ratings & Reviews

Your price for this item is $7.99
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The comparable value price is $19.99

Customer reviews

Rating 4.2 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers love the Dual-Layer Case for Samsung Galaxy S23 Ultra, highlighting its excellent protection, perfect fit, and overall case quality. The price point is also appreciated, along with the grip and feel it provides. However, some customers find it difficult to remove the case and mention that the side buttons can be hard to press.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 342 reviews
  • Rated 5 out of 5 stars

    Very durable case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very, very durable! I was so surpised at the quality of it considering i only paid $17 or so for it! Great item!

    I would recommend this to a friend
  • Cons mentioned:
    Side buttons

    Rated 1 out of 5 stars

    Absolutely not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels strong, durable once you finally squeeze you phone and soft shell into the hard case. Which isn't easy however the trade off afterwards are your side buttons dont match so very difficult to turn on or off or change the volume etc. Is even hard to access the pen. And do not make the mistake of thinking that best buy makes it easy to return or replace it. Because they absolutely do not even if youve purchased over 5k of items from them. Buyer beware

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Lannie,

      Thank you for taking the time to review our Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra - Black. We're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.


      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great phone and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering and picking the phone up was super easy. Been a great solid phone performing well and nice large clear display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid cheap case, well made, but the camera cutout isn't exact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great, dependable and sturdy case; I would purchase it for any of my phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case, Cheap Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, no thrills case. I would like a little more grip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over to the 23 ultra as my note 10 plus was not 5g compatible. Now i am using a great phone thats faster and gives me 5g on my phone plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Sultry Ultra 23.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my S ultra 23. It is amazing. I don't know what I would do without it. What definition recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Better off getting a silicone case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible case. I probably won't buy again. It protects the camera with the bump, but the phone case has no grip and it's very slippery and easy to fall out your hand. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clunky case, too think for magnetic mounts to work, and the pull down menu on my phone is really difficult to access because the case is in the way. Good enough to protect my phone until my better case arrives, but wouldn't recommend for long term

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good case for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat it for the price really minus amazon .. i picked it up after i bought my phone so i could decide what i wanted in the meantime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S23 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very thin easy to use to put on & take off doesn't scrap corner of the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and easy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapest i could find, essy to install. Case is black and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect! The cut out is perfect for you to still be able to use the curved edges without a problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone in the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, comfortable to hold it with 1 hand, so far not heating problems, the permorms really good

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Feels great

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt lift on the side like an otterbox, slip resistant.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Andriy, thank you for your feedback! Many thanks for the 5-star rating. We will take your comments into consideration for future improvements. If you have any other feedback or questions, please feel free to let us know. -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case alot. Great value! Perfect for my new Samsung. Works just as well as more expensive options.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use, Side buttons

    Rated 1 out of 5 stars

    Save you money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are made of hard plastic and difficult to press. It was difficult to put the phone in i would not recommend this product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra. I know that this could be an unfortunate situation that buttons are made of hard plastic and difficult to press. but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Samsung s23 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying electronics at Best buy with excellent products and excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! that's awesome man and unbelievable Samsung ultra s23 is the best way to go.

    I would recommend this to a friend