Customer Ratings & Reviews
- Model:
- NS-23UDULB
- SKU:
- 6527375
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers love the Dual-Layer Case for Samsung Galaxy S23 Ultra, highlighting its excellent protection, perfect fit, and overall case quality. The price point is also appreciated, along with the grip and feel it provides. However, some customers find it difficult to remove the case and mention that the side buttons can be hard to press.
This summary was generated by AI based on customer reviews.
Best cellphone I ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! This is the best phone I ever have. My
I would recommend this to a friendCheap but affordable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is cheap and cheaply made. If you need an affordable option this will do until you are able to upgrade.
No, I would not recommend this to a friendPerfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sumplicity of this utem. Pefrect for us!
I would recommend this to a friendGreat case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for the price. Pretty durable.
I would recommend this to a friend- Cons mentioned:Ease of use
Worst phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst phone case I have owned. Difficult to put on the phone and I had to cut it to get it off the phone. Case made the phone bulky and using volume or power buttons with this case was inconsistent at best. I have had other dual-layer cases that worked beautifully. Won't purchase this brand again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BillM,
Thank you for the review. I do apologize if the product did not last. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Just buy a random one on Amazon
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case felt cheap and fit worse than the cheaper ones found on Amazon.
No, I would not recommend this to a friend- Cons mentioned:Side buttons
Bad case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is cheaply made ad the bttons were difficult to access.
No, I would not recommend this to a friend Hard case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sturdy case, but it is somewhat difficult to use the phone's buttons for on/off and volume.
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its decent for a cheap case if you need something right away. Its not very good quality.
No, I would not recommend this to a friend- Cons mentioned:Ease of use
Uncomfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Went in and together easy enough, very hard to take back out of the case! The top part of the case digs into the ear and hurts so bad I would save time and money and not buy this case. Amazon has a way better selection and prices.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MeganB,
Thank you for taking the time to review our Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra - Black. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Insignia phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its fine for the price ofact its very very very very fine
I would recommend this to a friendCase Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it is bery secure, it tends to have little grip.
I would recommend this to a friendPs5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tight fit for the phone buttons hard to press.....
I would recommend this to a friend- Cons mentioned:Side buttons
DONT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is awful. It's slippery and doesn't even fit the phone well. The button also feel awful, it feels the same as if your just press hard on any side of the case.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
- Cons mentioned:Side buttons
Cheap temporary solution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Side buttons were unusable. Purchased a UAG Civilian to replace this cheap piece. Only used for a few days until new case arrived.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Dual-Layer Case for Samsung Galaxy S23 Ultra! We understand that you're having an issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
It's okay till i get my actual on from amazon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its okay for a substitute case till my actual one comes in from amazon. i dont like that its really hard to take off & doesnt provide protection for the front screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra. I understand how exciting a new purchase can be and how upsetting it is that its hard to take off & doesn't provide protection for the front screen, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
- Cons mentioned:Side buttons
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The button is so hard on the side. You can not push it in to turn the phone on or off It's a piece of junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra - Black. I understand you found it uncomfortable to use since the button is hard on the side that you cannot push to turn on and off the phone and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
- Cons mentioned:Side buttons
Dont recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The button'sare horrible. It feels like your pushing the case instead of individual buttons.
No, I would not recommend this to a friend No style
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Served the purpose. As soon as i found another product i wuckly swapped it out. It work just plain. Not stylish
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Nah.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The type of case that the phone slips out of after dropping. But nice slim look.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StevenS,
Thank you for taking time to write a review our Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra - Black. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.bestbuy.com/insignia