Customer Ratings & Reviews
- Model:
- NS-23UDULB
- SKU:
- 6527375
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers love the Dual-Layer Case for Samsung Galaxy S23 Ultra, highlighting its excellent protection, perfect fit, and overall case quality. The price point is also appreciated, along with the grip and feel it provides. However, some customers find it difficult to remove the case and mention that the side buttons can be hard to press.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ease of use
Meh...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough protection. Hard to put on and harder to take off. Will stick with Otterbox
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MrsCee,
Thank you for the review. I do apologize if you did not like the product. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case fits nicley but the buttons are super hard to push once your phone in it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Dual-Layer Case for Samsung Galaxy S23 Ultra! We understand that you're having issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your case.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Samsung S23 ultra phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone cover was very hard to get off the phone.
No, I would not recommend this to a friendCase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a case. Not much protection added. Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Derek,
Thank you for taking time to write a review our Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra - Black. We do have a variety of models so I am sure you can find one that works out for you.
Dina || Insignia Support || https://www.insigniaproducts.com/
Cheap & poor attachment design
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tbh this case is garbage and will ruin your phone because of how it attaches and removes. Not worth saving a few bucks to buy a cheaper case like this when it ruins your phone.
No, I would not recommend this to a friendWhy is everyone reviewing the phone?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is garbage.. Im a full-grown man and the buttons are almsot impossible to push.. also, the s pen is extremely difficult to remove with this case.. dont buy it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rick. Thank you for writing a review about our Insignia Dual Layer Case. I apologize that this case is garbage, the buttons are almsot impossible to push and the pen is extremely difficult to remove. I know how frustrating this must be for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Not a good fit.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is not a good fit for the phone. The phone is difficult to remove from the case and the volume/power buttons don't align well with the s23 ultra. They are not consistent to use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LenovoUser,
It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra - Black. I'm sorry that the product didn't meet your expectations, as Insignia always strives for the best customer experience.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked right away. Also the lip over the top of the case is too big, so the phone constantly misinterprets your swipes down to bring up the main overlay
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Moggraider,
Thanks for taking the time to connect with us about your concern with your Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Almost a good inexpensive case..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: This case is minimal, comfortable innthe hand Cons: minimal protection, buttons do NOT align properly and are hard to press.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AceMashiacht,
We are sorry for your experience with this product. Hearing your feedback is important so we can continue to improve its quality. Please contact us if there is anything that we can assist you with, the # is 888-237-8289.
Insignia Support,
Renee
Bad fitment. This item was returned.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case didn't fit properly. The fit and finish was good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BaconPersuasion,
Thanks for taking the time to connect with us about your concern with your Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Pass on this one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend, not enough protection for a phone of this caliber.
No, I would not recommend this to a friendI didn't get it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasnt delivered. Im unsure as to what happened.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Dual-Layer Case for Samsung Galaxy S23 Ultra! We know how frustrating is that you ordered the product but wasn't delivered. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
It's not a nice case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's slippery, ugly, and hard to take off / put on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Camille,
Thank you for taking the time to review our Insignia™ - Dual-Layer Case for Samsung Galaxy S23 Ultra. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
- Pros mentioned:Grip, Protection
Awesome well thought out phone case.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case from Insignia rivals those of the more expensive brands, while looking, and feeling every bit as comfortable and high quality. I really like the way it feels in my hands. It has a nice smooth satin/slightly rubbery texture that provides a secure non stick grip, yet easily glide into and out of my pockets. The thickness overall is just about perfect. It's thick enough to protect the phone from accidental drops, but not so thick it feels overly chunky to use or hold onto. The top and bottom lip on the front of the case are large enough that the phone can be set screen side down without hitting the glass, and on the backside the case is thick enough that the camera bumps don't stick through and get scratched up either. The buttons are even covered with a rubbery membrane/sleeve that has buttons on the outside of the membrane which line up with the phone buttons, and are easy to use, even when wearing gloves. Overall this case is a home run. I have no doubt it will do a great job protecting my phone, and I can easily recommend it to anyone!
I would recommend this to a friend - Pros mentioned:Case quality, Protection
Rating the case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the protection it gives to the phone double thick protection sturdy good quality at an affordable price.
I would recommend this to a friend - Pros mentioned:Case quality, Fit
Very well made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly, Very good quality. Looks exactly like picture.
I would recommend this to a friend - Pros mentioned:Case quality
Amaizing Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone work amazing. Love the pictures and videos I token . Have a lot of great features. Very good phone. I am really recommend.
I would recommend this to a friend - Pros mentioned:Fit
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and fit. It does the job b it was designed to do very well.
I would recommend this to a friend - Pros mentioned:Case quality
Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. Would recommend to others if you have this phone
I would recommend this to a friend Decent $20 phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's suppose to do. Simple, effective, sturdy
I would recommend this to a friend