Customer Ratings & Reviews
- Model:
- NS-PMMD22
- SKU:
- 6505882
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the Dual Screen Desktop Mount for its sturdiness and the extra desk space it provides. The price is also attractive, and the cable management is adequate. However, some customers have reported challenges with the installation and compatibility with certain monitors. A few customers have also noted the product's weight and design issues.
This summary was generated by AI based on customer reviews.
Practical and sturdy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to assemble. Holds two 27” curved monitors pretty well. Only issue I have is with instructions being not too clear when it comes to what specific screw is the one to adjust height, so to level up both monitors. If anyone knows, it would be good to get feedback.
I would recommend this to a friendMonitor mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought the product it was very easy to pickup. The product was in excellent condition. But sadly it didn’t fit on one monitors. So I had to send it back and get a refund. The refund process was very easy!
I would recommend this to a friendmany problems with the stand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im having numerous issues with this mount. Firstly, it doesnt lock to the desk and ends up tilting forward no matter how much i tighten it down. Maybe my monitors are too big/heavy but i made sure to get a mount that said it could support them so. Secondly, the arms wont lock for me either! I can tighten them down with an allen wrench but they will still swing as though i havent touched it at all. Its extremely obnoxious to deal with tbh. I dont think i would ever reccomend this to anyone tbh.
No, I would not recommend this to a friendGood quality build
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great at customability and displaying everything I need for my studio !!
I would recommend this to a friendExcellent Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, just as described and easy to read instructions.
I would recommend this to a friendPerfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my daughter-in-law and she said it's perfect for her use.
I would recommend this to a friendWorks well!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for my 2 monitors and is very flexible.
I would recommend this to a friend- Cons mentioned:Installation
Annoyed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Friday and just received it via FedEx. However, I’m unable to use it due to the monitor arms being installed incorrectly. One is facing towards the ceiling and the other is facing the floor. Disappointed and annoyed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. Since the packaging structure design, the folding state of the monitor arm is one monitor plate upwards and one downwards. The user needs to adjust the direction of the plate to the same horizontal line during the assembly process. And the installation steps can be referred to the below, you can also find more detailed steps in the user manual. 1. Remove the monitor support arm from the box and unfold the right and left arms; 2. Slide the monitor arm over the top of the support tube and tighten the monitor support lock; 3. Filp the monitor attachment plates on both ends of the monitor support arm to the same horizontal line in front.
- Cons mentioned:Design
HORRIBLE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this without looking at the reviews. when i was setting it up one was facing up the other was facing down, waste of time.. dont buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. Since the packaging structure design, the folding state of the monitor arm is one monitor plate upwards and one downwards. The user needs to adjust the direction of the plate to the same horizontal line during the assembly process. And the installation steps can be referred to the below, you can also find more detailed steps in the user manual. 1.Remove the monitor support arm from the box and unfold the right and left arms; 2.Slide the monitor arm over the top of the support tube and tighten the monitor support lock; 3.Filp the monitor attachment plates on both ends of the monitor support arm to the same horizontal line in front.
Mounting plates facing the wrong way
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came in with the mounting plates facing the wrong way so completley unusable, cant adjust them the right way. Im not even sure how that happens and that many times.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. Since the packaging structure design, the folding state of the monitor arm is one monitor plate upwards and one downwards. The user needs to adjust the direction of the plate to the same horizontal line during the assembly process. And the installation steps can be referred to the below, you can also find more detailed steps in the user manual. 1. Remove the monitor support arm from the box and unfold the right and left arms; 2. Slide the monitor arm over the top of the support tube and tighten the monitor support lock; 3. Filp the monitor attachment plates on both ends of the monitor support arm to the same horizontal line in front.
- Cons mentioned:Installation
Dumb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was built by someone who does not know how to drill holes the right way one is facing up and the other is facing down
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. Since the packaging structure design, the folding state of the monitor arm is one monitor plate upwards and one downwards. The user needs to adjust the direction of the plate to the same horizontal line during the assembly process. And the installation steps can be referred to the below, you can also find more detailed steps in the user manual. 1. Remove the monitor support arm from the box and unfold the right and left arms; 2. Slide the monitor arm over the top of the support tube and tighten the monitor support lock; 3. Filp the monitor attachment plates on both ends of the monitor support arm to the same horizontal line in front.
Poorly Designed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is literally the stupidest design I've EVER seen for a monitor mount. The vesa plate is fixed to the arm and not removable so you get to play circus while putting your monitors on. I've lite6never seen a mount this poorly designed...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear about your frustration with the monitor mount design. It’s important to us that our products are user-friendly, and we regret that this one did not meet your expectations. Your comments about the fixed VESA plate and the difficulties in mounting are valuable to us, and we will use them to improve our designs. If you need further assistance or would like to discuss this issue, please contact our customer service team. We appreciate your input and hope to provide you with a better experience in the future. Keith | Insignia Support
No lanscape/portrait rotation!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this monitor if you need landscape/portrait rotation. I have been building flight sims for 20 years. I can't believe they did this. This makes it very difficult to level monitors of different weights due to sag. Notice the round metal rivet in center of vesa mount. Had to return my purchase. Best buy has a single monitor mount that rotates landscape/portrait, if you want to compare.
No, I would not recommend this to a friend- Cons mentioned:Weight
Hated it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Too big. Too heavy. Extremely hard to maneuver.
No, I would not recommend this to a friend