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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 230 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are positive about the comfort, adjustability, price, back support, assembly, and mesh material of the Ergonomic Mesh Office Chair with Adjustable Arms. They describe it as very comfortable, easy to adjust, reasonably priced, providing good back support, easy to assemble, and having a comfortable mesh back and seat. Overall, customers are highly satisfied with the chair and find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 230 reviews
  • Pros mentioned:
    Comfort, Recline

    Rated 5 out of 5 stars

    A Game Changer for Comfort and Productivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced my old wooden chair, which was causing discomfort in my tailbone and back, with this ergonomic mesh office chair, and I couldn't be happier! This new chair has been fantastic for my body—I've experienced no back pain or tailbone discomfort since I started using it. One of my favorite features is the ability to lean back and recline comfortably, which is perfect for those long hours spent watching YouTube videos, reviewing content, and doing extensive video editing and commentary. The support it offers has significantly improved my overall productivity. The setup process was a breeze! The instructions were straightforward, and I had the chair assembled in about 20 minutes. I highly recommend this ergonomic mesh office chair to anyone looking for comfort and support during long work sessions. It truly is a game changer!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Very Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I was very skeptical at first but after reading some reviews I said what the heck I will give it a shot. I work from home every day so I need a nice office chair and the cost factor is not a issue with me when you're sitting home and making good money. Went from a gaming chair to this night and day difference would recommend. Simple to put together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not quite what I expected, but still good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll write a little longer review, since this product doesn't have a lot of review yet. For reference, I'm 6'2" and 220lbs. First off, is the chair comfortable? Yes. It is. It's not a memory-foam experience, rather one that is a little more about shape rather than softness. The seat is mesh, as is the back. If you sit straight, there is a good deal of lumbar support and the seat of chair is more or less what you'd expect. It's fairly comfortable, and I've been able to spend a few hours in it without any problems. There is a bar across the back of the seat that, if you're heavier, you might be able to feel. I feel it, but it doesn't bother me in any way. The chair doesn't quite get high enough off the ground for my taste, so I will be replacing the casters with larger ones to get an extra inch or two. I think for most applications, it'll be fine in terms of height. The back does lean back a little bit, but not far. The thing I didn't expect was the mesh material. I was expecting something that was more of cloth/thread mesh. If you look at the picture I included, you might see that it's more of a plastic mesh. So the texture of the mesh might be very very different from what you expect. It's not bad, just unexpected for me. The build quality of the chair feels good. Nothing felt immediately cheap or poorly-made. It is more plastic than metal, but it's a tough plastic that is very stiff. I feel really good about it. As a tall person. the seat is deep enough for me. When you attach the back, you can actually adjust the seat depth. I have it at its deepest setting, and I am content. I can't think of anything else that really is important. I'll update my review if any of my thoughts change.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Really nice computer chair.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 72. I am 5' 7.5" tall, Weigh around 162. I put this chair together by myself. Vague directions, but I got through it all without error. As for it's comfort, I have been really happy with that aspect of this chair. And, to the one reviewer who stated the arms would be improved if they could adjust, up and down, I have to agree. The ares DO lift up to be out of the way, but when placed down, they are not adjustable. Besides that one issue, I am really loving this chair. Had it for over two weeks now. My flooring is large tiles. Casters roll with ease over it. Good quality casters.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Quality and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair has easy assembly, and it is comfortable to sit in for long periods of time. Height levels are very nice and I do like the arm adjusters.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JenniferB,

      Thank you for your wonderful review of our Insignia™ Ergonomic Mesh Office Chair with Adjustable Arms! We're thrilled to hear that you found the assembly easy and that the chair is comfortable for long periods. It's great to know that you appreciate the adjustable height levels and arm adjusters.

      Your satisfaction is very important to us, and we're glad to know our product is meeting your needs. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to assemble and good quality. A very comfortable chair.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your feedback! We’re glad to hear that you find the ergonomic chair to be a good product and easy to assemble. It’s great to know that you’re satisfied with its quality.

      If you have any other comments or suggestions, feel free to share. We’re always here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Computer desk chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good chair. Easy to assemble, comfortable. The stiffness of the backrest spring just right, so you can lean back as much as you want without having to lock it in place. Too bad I missed the clearance price, I'd have give it 5 stars on value.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 4 out of 5 stars

    Mesh office chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid chair. Comfortable. Pretty minimalistic, typical basic chair features. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very nice office chair!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No big issues with chair assembly. It's very comfortable, and I sit in it almost all day while I'm working from home. I have no issues with the chair, and I'd recommend it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Insignia™ Ergonomic Mesh Office Chair. We’re thrilled to hear that you found the assembly easy and that it's providing you with comfort during your work-from-home routine. Your recommendation means a lot to us!

      If you have any further insights or questions, please don't hesitate to reach out. We're here to help! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe about the chair is that my back in certain positions hit the plastic backrest but other than that it's a solid chair. Would highly recommend picking this up on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great working chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to install. Best chair i have ever uqd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best seat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i did not think this chair would be comfortable but after sitting in it for hours….I am impressed. It’s very comfortable and I love that fact that its mesh in the seating as well. mesh seating gives me plenty of air flow to my body which makes it easier to sit for longer periods of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife.. because I was tired of her complaining about her other chair hurting her.. she absolutely loves this chair.. she uses it everyday for work.. I also got the foot pedestal for her and it goes great with this chair.. both have been really good buys..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mesh chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chair, its so comfortable and breathable and the design is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, works well for a 265lbs male. Didnt think it would carry my weight. Super easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid chair. It is good quality for the price. Not hard to assemble

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very comfortable Ergonomic Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable seat, wish the arms were adjustable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Ergonomic Mesh Office Chair with Adjustable Arms. We’re thrilled to hear that you find the seat very comfortable! Comfort is key, especially for long hours at the desk.
      We understand your wish for adjustable arms and appreciate your input. Your comments are valuable to us and will be shared with our product development team to help improve future designs. If you have any other suggestions or need assistance, please feel free to reach out. Enjoy your comfortable new chair!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not the best chair imo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great chair, very hard and could only sit on it more than an hour before my butt goes numb. Worst part are the edges of the chair. They are sharp and really hard plastic, so even if you sit at an angle, or any other way you can hit the sides of the chair and it really really hurts. Hard sharp edged plastic on a chair? Why?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your honest feedback. We’re sorry to hear that the chair didn’t meet your expectations and caused discomfort. Your comments about the hard seat and sharp edges are concerning, and we understand how frustrating this must be. We’ll definitely pass this feedback on to our design team to look into improvements. If there’s anything we can do to assist you further or if you have any other concerns, please let us know. We appreciate your input and hope to provide a better experience in the future. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does not last, becomes a safety hazard!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this chair to work. I like the mesh material and the built-in lumbar support. Unfortunately, this chair did not last a year. I try to sit straight in this chair, but even with the tilt mechanism locked, the chair goes way too far back to be comfortable. When I looked under the chair, I discovered that when I rest my back against the backrest, the metal rod is warping the metal it is sticking through (see pictures). The rod will often slip, and the chair will swing back because the tilt rod got loose. I've fallen out of the chair a couple of times. A word of caution: if you are looking for a chair, you get what you pay for!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback on the Insignia™ Ergonomic Mesh Office Chair with Adjustable Arms. We're glad to hear that you appreciate the mesh material and built-in lumbar support. Your insights regarding comfort and chair longevity are invaluable for us to understand customer experiences better. We always strive to enhance our products, and your comments will certainly help in that regard. We hope you find a chair that meets your expectations and provides the comfort you desire! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-ergonomic-mesh-office-chair-with-adjustable-arms-black/6492962.p?skuId=6492962 BBY-ExBrand_Insignia

  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    Best office chair ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most comfortable office chair I have ever had! I've had some for over $500. and this one is better than those. The seating being a mesh is so nice, I don't burn up throughout my work day. The support for my back is in the PO effect spot. I don't feel worn out after a 12 hour day. I will buy again, when it's time to get another office chair.

    I would recommend this to a friend
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