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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 230 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are positive about the comfort, adjustability, price, back support, assembly, and mesh material of the Ergonomic Mesh Office Chair with Adjustable Arms. They describe it as very comfortable, easy to adjust, reasonably priced, providing good back support, easy to assemble, and having a comfortable mesh back and seat. Overall, customers are highly satisfied with the chair and find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 230 reviews
  • Pros mentioned:
    Back support, Recline

    Rated 5 out of 5 stars

    Great work chair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this about 2.5 years now as I am a full-time remote worker. I love that the arms flip up, which was one of the features I was looking for. Rolls great, love the mesh back, reclines awesome. Super happy with this purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ Ergonomic Mesh Office Chair! We're thrilled to hear that it has met your needs as a full-time remote worker for the past 2.5 years. The adjustable arms and mesh back are indeed great features that enhance comfort and flexibility. It's wonderful to know that you're super happy with your purchase. If you have any other feedback or questions, feel free to reach out. Happy working! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Very Comfortable!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, I want to talk about the installation. This is the easiest chair I've ever had to put together. The arms come already attached to the back of the seat, so all you have to attach are the wheels, base, and screw on the back of the chair to the seat. Installation took me about 20 minutes or less. Now, let's talk comfort. This chair is extremely comfortable for working and gaming for 8 hours or more. I work from home, and I never had any back pain or any other issue while using this chair. However, I did have back pain when using other chairs. I've had 2 mesh chairs before this one, and they were awful. One from staples and one from wayfair. So I would say Insignia's mesh chair is the best quality mesh chair you can buy in this price range. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this chair. Easy to assemble with included Allen wrench. I like the mesh since I use a space heater in the room where I work and the mesh does not block air flow. The arms move up/down with ease, as does the seat height. I’m a woman, age 65, and while some of the pieces were a bit heavy, it was completely doable by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is very comfortable and extremely easy to assemble. The only thing I dislike about it are the wheels. They dont roll or spin well and sometimes scrape rhe floor when rolling the chair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Desk chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and high quality desk chair. A little bit tricky to put together by yourself, but doable. There's great lumbar support and the mesh material is easy to clean.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, RileyS, for your detailed review of the Insignia™ Ergonomic Mesh Office Chair! We're delighted to hear that you find the chair super comfortable and high quality. We appreciate your feedback on the assembly process and are glad to know that the lumbar support and easy-to-clean mesh material are meeting your needs. Your satisfaction is important to us, and we're happy to know you're pleased with your purchase. If you have any further comments or questions, please feel free to reach out. Enjoy your comfortable workspace! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    MUST BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this chair so much I bought 2 more. When my agency moved from telecommuting FULL TIME ALL THE TIME I needed a good office chair and I wanted to take the one from the office but they said no. So I saw this one and it looked just like the one I had in the office but those I am told were like 400.00 so I gambled and WON with this one. It was just like the expensive ones they provided us in the office. Mess seat and back and provides very good support for my lower back (crucial since I had spinal fusion surgery). I can sit for hours and hours. My son actually had me get one for his gaming setup and said it's more expensive than his gaming chair we paid twice the money for. I rate this an 11 on a scale from 1 - 10

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Buy It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot recommend this chair enough.. for the price and comfortability it's going to be hard to match this one. My old leather chair was peeling so I wanted something new and the reviews are what sold me. Great price, great looks, extremely comfortable, and easy to put together. Don't overthink it just buy it and enjoy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your glowing recommendation! We're thrilled that our chair has exceeded your expectations in terms of price, comfort, and ease of assembly. It's fantastic to hear that you find it even better than your old leather chair. We appreciate your feedback and your confidence in our product. If you ever need anything else or have further questions, please don't hesitate to reach out. Enjoy your new chair! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-ergonomic-mesh-office-chair-with-adjustable-arms-black/6492962.p?skuId=6492962 BBY-ExBrand_Insignia

  • Pros mentioned:
    Assembly, Comfort, Recline

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is a great buy. Super easy to assemble it took me no more than 10 minutes. It’s also really comfortable with the recline feature

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Back support

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend hours working online in a different chair. I use this one on a different gaming computer. It was easy to assemble, and it supports my back in the way that I need. A great chair for not a lot of money!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Recline

    Rated 5 out of 5 stars

    My first new chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chair based on reviews, seems to be difficult finding a decent chair at a decent price that is approved by the community, but this one has seemed to hit expectations so far. Assembly was easy and quick, they provide everything you need to put it together. The chair leans back further than my last one, arm rests go up, and its fairly comfortable. Always had used office chairs, so I'd say this was def a good choice for my first new chair.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    comfy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable and flexible on my back. Very easy to set up and the mesh is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Great Chair for those that work from home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chair, really comfortable and super easy to put together.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BigPanda,

      Thank you for your review! We're thrilled to hear that you love our Insignia™ Ergonomic Mesh Office Chair and found it comfortable and easy to assemble. Your satisfaction is our top priority, and we're glad our product meets your expectations.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    good chair very comfortable easy to put together

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectation was that this would come fully assembled but it did not. But it was easy for me to put together and it's really comfortable, one of the best chairs I've had of this type. A good chair, worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Recline

    Rated 5 out of 5 stars

    Comfortable and breathable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is comfortable and breathes well. I do not sweat at all sitting in it. It’s quiet in its motion whether that be a spin or recline. The arms swinging up and back is nice as well. The seat and back material is a plastic printed mesh of some kind. It can feel a little “sticky” on direct skin, but nothing terribly annoying. Been a nice addition to the office for the last month.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Ergonomic chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having back pain due to a bad chair purchase and I needed something ergonomic. I used this chair for about 2 weeks before my back pain disappeared. I love that the arms go up and in general for being a mesh chair its very comfy and I can sit in it for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Quite comfortable and with arms folding, easy to tuck under table for better space when not in use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your glowing 5-star review! We’re delighted to hear that you find the Insignia™ Ergonomic Mesh Office Chair both comfortable and practical. The folding arms and easy tuck-under design are indeed great features for maximizing space. Enjoy your new chair and the extra room it provides!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing chair. Super easy to install and comfortable. Sadly doesn't have lean feature but that is ok. Was lucky to get this on sale for 25% off!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re delighted to hear that you found the chair easy to install and comfortable. While it doesn’t have a lean feature, we appreciate your understanding. And getting it on sale at 25% off is definitely a great deal! If you have any other thoughts or questions, feel free to reach out. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice chair for the price, soft cushion and adjustable

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BryanK,

      Thank you for your great review of the Insignia™ Ergonomic Mesh Office Chair! We're glad to hear that you find it to be a very nice chair for the price, with a soft cushion and adjustable features. Your satisfaction is important to us. Enjoy the comfort and support it brings to your workspace! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Great chairs. Great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought chairs for my husband and I. Set-up was quick. The chairs are comfortable. Prices were lower than the office furniture chains, and the Insignia brand usually means similar quality for less than the brand names.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mesh desk chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the chair. Fits all my comfort needs. Love the arms that go up and down.

    I would recommend this to a friend
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