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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1396 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers praise the fitness armband for its comfort and ability to hold phones securely during workouts. They appreciate that it stays in place and allows for hands-free use. However, some customers have concerns about its size, with some finding it too loose or too tight, and others describing it as bulky. There are also a few complaints about the velcro and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,396 reviews
  • Rated 1 out of 5 stars

    Doesn't stay on your arm.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band doesn't even fit on my arm, and it doesn't stay put on my wife's arm. It doesn't wear well.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Fred,

      Thank you for taking the time to leave your review on our fitness armband. We understand that your purchase was important for you. We hope that in the future our products can suit your needs better. If you have any questions, feel free to reach out at any time.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here it is plan and simple the product was too small for my arm and didn't have the ability to adjust to a bigger side.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not ideal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with this product because it was too small for my arm and it was too small for my phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I'm sorry about this whole situation. The armband specifies certain models that it accepts (iPhone® Xs Max, XR, 8 Plus, 7 Plus, Samsung Note9 and Galaxy S10, S10+, S9+). If your phone is none of the above we cannot guarantee that it will work with it. As always, if it doesn't fit at all, you have a 15 day return window on every purchase made at Best Buy.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not worked for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not comfortable, could not see throug. Returned it and got Apple Watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought this item for jogging.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't press any of my buttons through the plastic to answer calls or change music. It was somewhat disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit if you have a case on phone. Ripped first time I used it. Garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for IPhone 7 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit my iPhone 7plus well at all Hard to hook up ear buds Arm band is made for a skinny smaller person

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My arms are big and it doesn't feel comfortable to me. I see people wearing them all the time while working out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not satisfied with item at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't select on the phone thru the plastic sleeve. Also the band loosens up on my arm.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Johnny,

      Your review is very much appreciated, also I understand where your coming from. I have seen cases like this before and that is why IO welcome you to contact us at Insignia at 877-467-4289 so that we can see if there is anything we can do.

      Brian C. Insignia support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought arm band phone holder, found it very bulky and did not want to stay on arm.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Jsb5499,

      Thank you for taking the time to review our Fitness Armband For Apple. As a company we understand the importance of getting the best out of our products, which is why I will like to encourage you to take advantage of our 1 year manufacturer's warranty.

      For further assistance, please contact us at:1-877-467-4289.

      Denisse G.
      Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    iPhone Armband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The armband only works if you have large arms. It also does not work well with iPhone 8S.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can not use touch screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    putting the phone behind the plastic windows prevents touching the screen

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time to leave the review of the armband. I understand that being able to use your mobile device is very important for our customers. We will take this in consideration in the future.

      Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't like this band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arm band was very thin and too small. Ended up returning it to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year I bought an Insignia Fitness Armband, last less than a 70 wearing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not big enough with case on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are strap needs to fit bigger size arms and it does not fit my phone with the case on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just velcro and stretchy plastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could bend a bra into this shape and use it. Grossly overpriced for what it does.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to press my keypad when my phone I use this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn’t get my phone to fit!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn’t great. It didn’t fit my phone and it was really big on my arm.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several times but I cannot get my thumb reader to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too large for my arm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was too large and bulky for my arm. I had to return it.

    No, I would not recommend this to a friend