Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.3 out of 5 stars with 199 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the Folio Case for Apple iPad Pro 13" (M4) for its protective qualities, perfect fit, and affordable price. Users appreciate the case's quality, lightweight design, and the convenience of the built-in stand and pencil holder. However, a few customers have noted some issues with button accessibility. Overall, the case is praised for its ease of use and beautiful, practical design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-199 of 199 reviews
  • Rated 1 out of 5 stars

    Please don’t buy!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, it didn’t support my iPad enough to use it properly. I am returning it now.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear that the Insignia™ Folio Case for Apple iPad Pro 13" didn't meet your expectations and didn't provide the support you needed.

      We take full responsibility for ensuring our products meet your needs and apologize for any inconvenience this has caused. Please reach out to our customer support team for assistance with your return and to explore other options that might better suit your needs.

      Your satisfaction is important to us, and we appreciate you bringing this to our attention. We're here to help and ensure you have a positive experience with Insignia products. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-folio-case-for-apple-ipad-pro-13-m4-black/6583659.p?skuId=6583659 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t fit well, you can’t use the finger print

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Rossma24, for your honest review of the folio case. We regret that the fit and functionality weren’t up to standard, and your feedback will help guide improvements in future designs. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good experience at all! Stopped on the way home for what we felt would be a short shopping trip. Was told that this cover would fit the Ipad Air that we owned from the salesman. Purchased, took to car, tried it out. Did NOT come close to fitting. After an hour of shopping, purchasing, trying, and returning, we will not be going back to Best Buy again. What a pain! I ended up ordering from Amazon and we love the product we got.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't seem to fit well on the iPad. It makes the touch ID button unavailable to place your finger on it properly. I am constantly having to removed the case on that corner to use it properly.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback. We’re sorry to hear that the case isn’t fitting your iPad as expected and is affecting access to the Touch ID button. We truly value your input as it helps us improve our products and ensure a better experience for our customers. Your comments have been noted and will be shared with our design team for further review.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Protection
    Cons mentioned:
    Button accessibility
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Bulky but that’s a good thing

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice rugged case that will provide protection for your new thin 13” iPad Pro. The case is well built and has very nice protective corner bumpers which should protect you from drops. The cover is also sturdy and activates the auto sleep/wake functionality to help you save battery by waking up or sleeping your iPad and also doubles as a stand for horizontal viewing. The cover also includes a magnetic clasp to keep the it securely closed during storage or transport. The back is fully enclosed but the panel is clear so you can show off that wonder shade of grey… The case is slightly larger to incorporate enclosed storage and protection for your Apple Pencil. There are cutouts for the sleep/wake Touch ID button as well as the charging port, speakers and camera. This case does add some additional size to your iPad Pro so be aware of that, but it’s not a big issue since the additional size does provide some decent protection. The one complaint I have experienced is that the bulk of the case around the Touch ID does make accessing the button slightly awkward. If you are looking for some decent protection for your iPad Pro this is for you.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed and thoughtful feedback! We’re delighted to hear that you’re pleased with the ruggedness and protective features of the case for your 13” iPad Pro. It’s great to know that the corner bumpers, sturdy cover, and magnetic clasp are meeting your needs. We appreciate your note about the slight bulk around the Touch ID button and will take it into consideration for future improvements. If you have any other comments or need assistance, feel free to reach out. We’re here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Very unusual backing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear back is very weird. Not sure what purpose it served

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We understand that the clear back might seem unusual, and we appreciate you sharing your thoughts. Your comments help us improve our products and better meet our customers' needs.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I pad cover

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality doesn’t stay in good sometimes comes out of position , would I buy it again no

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate this case.. the stand doesn’t keep it up very well. It’s not very versatile as far as in folding it’s always disconnecting

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid for the Price

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary: Surprising number of sophisticated features for the price. Very robust. If you're looking for slim, this isn't it. If you want your iPad to be protected if you drop it, this is well worth your buying. I've owned iPads since the original and with them a lot of cases. I usually get the Apple cases, and they are good but minimalist and very expensive. I always worry about them being protective enough when traveling (even if just in my backpack going to work), because of the unknowns and sometimes stressful conditions. But most of the alternative cases I have seen are either too heavy, or too hard to put on or off, or hard to stand, or just plain fugly. I was pleasantly surprised to find this case from Insignia addresses all of these and more. It's light for the size, and has protective bumpers. It's easy to put on and off, so I can use it when I travel (leave it in my backpack), and use my Apple case for hanging around the house. Additional welcome touches include, microfiber lining to protect the screen from micro scratches, auto on and off, and a window in the back to you can actually see your iPad. What a concept! It amuses me when people debate which color to get, than promptly slap a case on it that covers it up. This lets you share your color choice. It does have that quasi military look with the ribbed bumpers, but I've seen worse and they are functional and give me confidence when I carry it around. Bottom line, no regrets for the price. It may become my favorite case.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback on the Insignia™ Folio Case for Apple iPad Pro 13". We're thrilled to hear that you appreciate its robust features and protective design. It's great to know that the case meets your needs for travel and everyday use, providing both functionality and peace of mind. Your insights on the additional features like the microfiber lining and the window to showcase the iPad's color are especially valuable. We're glad to hear that it might become your favorite case! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-folio-case-for-apple-ipad-pro-13-m4-black/6583659.p?skuId=6583659 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Never delivered.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was never delivered and Best Buy re-shipped another and it was never delivered either. Very frustrated with Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t fit

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy. Did not fit my iPad. Too small, so it would not protect my iPad. Returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stated it fits 12.9 - 13.0. It does not fit a 13.0

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t fit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Didn’t fit my iPad Pro, it was too small

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend, this term keeps slipping off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Flexible and Solid Protection for the iPad M4

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPad Pro M4 is Ana amazing device. It’s also rediculously thin and can be fragile. Putting it in a case is a great idea if you plan on moving around with it outside or in hazardous situations. This case is made is a flexible material which makes it easier to install the iPad into. It’s also makes it easier to hold and feels very comfortable. The back of the case is clear plastic so you can see the color of your iPad instead of completely covering it up. The cover is attached and fastens by a magnetic clip when closed. It’s also has a soft felt inner lining that cover the screen for extra protection. The cover also folds to make a stand if needed. The back cover is more rigid but will offer a high level of comfort to hold and protection. Unlike other higher protective cases this one can be put on and taken off quickly so you can decide to use it or not more often. Thankfully I have not dropped my device yet but feel confident that if I did, it would be protected. I would highly recommend this case.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, BillK, for your detailed and positive feedback on the Insignia™ Folio Case for Apple iPad Pro 13" (M4)! We're thrilled to hear that you find it both protective and comfortable, with features like the flexible material, clear back, and magnetic clip adding to its convenience. Your recommendation and insights are greatly appreciated and help us continue to offer products that meet our customers' needs. Enjoy your new case! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-folio-case-for-apple-ipad-pro-13-m4-black/6583659.p?skuId=6583659 BBY-ExBrand_Insignia

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Protective iPad Pro case from Insignia

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia Folio Case for 13” iPad Pro (M4) for me is a huge upgrade from the case I purchased at another online store (because the local Best Buy didn’t have anything in stock at the time).. Putting it on, the first thing I notice is there are a kind of a shock absorber on each side of the case, they are also on the corners, which should help prevent damage if the iPad Pro is dropped while using this case. The microfiber lining prevents scratching, which is useful if you want to trade the iPad Pro in towards a newer model and want the excellent condition value. The Apple Pencil Pro is easy to store and take out (this was a royal pain on my original case). When you close this case the magnetic flap holds it closed which reduces the likelihood that if you drop it while carrying it that it will land on the screen and scratch it. The back of this case has a see through patch, so you can see the Apple logo and color of your iPad Pro. I love this Insignia case and would strongly recommend it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed feedback! We're thrilled to hear that the Insignia Folio Case for the 13” iPad Pro (M4) has been a significant upgrade for you. It's great to know that the shock absorbers on the sides and corners are providing the added protection you were looking for. If you have any other comments or need assistance, feel free to reach out. We're here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good product for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. I reduced a star because when the case is open and using the iPad there’s no way to secure the open flap in a place. It’s a bit of a nuisance.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, DebbieA, for sharing your thoughts. We’re pleased to hear that you find the Insignia™ Folio Case for Apple iPad Pro 13" (M4) to be a great value. Your feedback on the open flap is valuable, and we appreciate you highlighting this detail. We’re always looking for ways to improve our designs, and insights like yours help us do just that. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Case review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad doesn’t stay in place securely volume keys are hard to press

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button accessibility

    Rated 1 out of 5 stars

    NO NO NO and NO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked on inserting 13" iPad Pro into this case for a ridiculous amount of time - not successful. Sought help thinking my fingers just weren't strong enough to get iPad to snap in. 'The man' couldn't get it to fit either. Terrible fit. Won't stay in case. After 'installing', very hard to push buttons on top and side. Didn't bother to see if charger would reach like others have complained about. How can this case get good reviews??? Was excited for a new case. So disappointed - what a waste of time. NOTE: I rarely write reviews.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, debc. We understand how frustrating it can be when a case does not fit as expected, and we appreciate you taking the time to describe your experience. Your insights are valuable, and we are continuously working to improve our products to better meet customer needs. Tine | Insignia Support BBY-ExBrand_Insignia