Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.3 out of 5 stars with 199 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the Folio Case for Apple iPad Pro 13" (M4) for its protective qualities, perfect fit, and affordable price. Users appreciate the case's quality, lightweight design, and the convenience of the built-in stand and pencil holder. However, a few customers have noted some issues with button accessibility. Overall, the case is praised for its ease of use and beautiful, practical design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 199 reviews
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced and very practical. I love it. Good buy!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you found the product both practical and reasonably priced. It’s always great to know when something delivers value and satisfaction. We appreciate your support and are happy to know it’s been a good buy for you. – Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    It's Good For the Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fairly well, especially for the price. I wish the stan function worked better.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that you find the Insignia™ Folio Case for Apple iPad Pro 13" to be a good value. We appreciate your honesty about the stand function, and we'll certainly take this into consideration for future improvements. If you have any other suggestions or need assistance, please let us know! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-folio-case-for-apple-ipad-pro-13-m4-black/6583659.p?skuId=6583659 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case seemed nice but it didn’t fit my iPad Air, case is for iPad Air pro. But the case seemed very durable and sturdy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Insignia™ Folio Case for the Apple iPad Pro 13". We're glad to hear that you found the case to be durable and sturdy. However, we understand that it didn't fit your iPad Air, and we apologize for any confusion regarding compatibility.

      Please note that this case is specifically designed for the iPad Pro 13" model, which is different from the iPad Air. We appreciate your understanding, and if you have any further questions or need assistance in finding a suitable case for your iPad Air, please don’t hesitate to reach out. Your satisfaction is important to us, and we're here to help!

      Thank you again for your feedback! BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    No instructions

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was so hard to put on the ipad air 13in. I thought i wouldve had to return the thing! Get ready to be challenged in putting this on your ipad! It maybe that you may need to warm it up so that it would fit. The thing came with NO guide to put the case in.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Folio Case for Apple iPad Pro 13". We're sorry to hear about the difficulty you experienced in fitting the case and the lack of instructions.

      We take full responsibility for this issue and want to help you find a solution. Please reach out to our customer support team for assistance with tips on properly fitting the case or exploring alternative options that might better suit your needs. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter.

      Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-folio-case-for-apple-ipad-pro-13-m4-black/6583659.p?skuId=6583659 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good price and functions well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very adequate for my purposes and price was very reasonable. happy with my purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was great. Anthony Kam Max Timely knowledgeable Love the Patchogue store Thks for a great experience. Will highly recommend Best Buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience at the Patchogue store and that Anthony, Kam, and Max were able to assist you in a timely and knowledgeable manner. Your recommendation means a lot to us. If you have any other thoughts or need further assistance, please feel free to reach out. Enjoy your purchases! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    I pad cover

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy product protect my iPod everywhere i go with it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that the Insignia™ Folio Case for the iPad Pro 13" (M4) is keeping your device protected wherever you go. A sturdy and reliable case makes all the difference, and we’re happy it’s working well for you! If you ever need more accessories to complement your iPad, we’re here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great production

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and have a option to place the pencil

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because I had to turn my iPad off before closing. I wanted a case that turned my iPad off when it was closed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly with an iPad with Apple Pencil!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Pencil holder slot is worth the entire price of the item! Solid construction. Simple. Effective.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're thrilled to hear that you find the Apple Pencil holder slot valuable and appreciate the solid construction and simplicity of the item. Your satisfaction is important to us, and we're glad our product meets your needs effectively. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Essential Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is sturdy and performs exactly as I need it to.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We are pleased to hear that the case is sturdy and meets your needs perfectly. Your satisfaction is important to us, and we appreciate your feedback.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little flimsy but should do the job. Arrived quickly

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that your order arrived quickly. We appreciate your honesty about the product’s sturdiness and will use your input to improve our offerings. If you have any further suggestions or need assistance, please let us know. Your satisfaction is important to us! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    IPad lover!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new M4 iPad Pro and needed something to protect it. And this is the best one for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover for decent price. I will be buying more!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ Folio Case for Apple iPad Pro 13"! We're glad to hear that you find it to be a great cover at a decent price. Your feedback is valuable and helps us continue to provide quality products. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pad was a gift for a musician. Its functional but not cheap. It has held up well during mobile uses. Would buy again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the pad has been a functional and durable gift for the musician in your life. It's great to know that it has held up well during mobile uses. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any further comments or need assistance, please feel free to reach out. Enjoy using the pad! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    DO NOT Recommend!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this case for an iPad Pro 12.9” iPad. It does not hold the iPad in the casing while your using the landscape triangle stand. Also you can not use the charge port since it does not fit any charger. I had to take the iPad out of the case just to charge my device. You can find better grade cases for the same price. I only got this since I was in a pinch with my last case breaking o. Me and I needed one from the store and held out til I got one that was being delivered and took this one back

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't allow iPad to charge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are things I like about this case. It seems to provide a lot of protection for the iPad and it also works on the music stand. I gave it a "fair" rating because I cannot get my iPad to charge while in it, it is too thick to get a great connection. It is a pain to remove the iPad to charge. I don't know if it is a defect just in this one or a common problem to all of them.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest and thoughtful review. We're glad to hear that you appreciate the protection and functionality the Insignia™ Folio Case offers, especially its usefulness on a music stand.

      We’re sorry to hear about the charging issue you’ve experienced. That definitely shouldn’t be the case, and we understand how inconvenient it must be to remove the iPad just to charge it. It’s possible that your case may have a manufacturing defect, or it may be a compatibility issue with certain charging accessories.

      We’d love the opportunity to make this right. If you haven’t already, we recommend reaching out to Best Buy support or visiting your local store to explore a replacement or return. Your feedback is incredibly valuable and helps us improve our products.

      Thanks again for sharing your experience! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fits well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, good quality material not like the other cheaper ones

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that the Insignia™ Folio Case for your Apple iPad Pro fits well and is made of good quality material. It's great to know it stands out compared to other cheaper options. If you have any other feedback or need assistance, feel free to reach out. Enjoy your new case!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not what I was looking for

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because I did not like the way the cover doubles as the stand. Though, many of the cases out there are like that. I just managed to find a good one that works differently.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ Folio Case for Apple iPad Pro 13". We're sorry to hear that the design didn't meet your expectations.

      We take full responsibility for this and understand that finding the right case can be challenging. To address this, we would like to discuss alternative solutions that might better suit your needs. Please reach out to our customer support team, and we'll be happy to assist you further.

      Your feedback is invaluable to us as it helps us improve our products and services. Thank you for giving us the opportunity to make things right. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-folio-case-for-apple-ipad-pro-13-m4-black/6583659.p?skuId=6583659 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Ipad case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and worth the price would buy again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great to hear! We're glad it's working as advertised and that you found it worth the price. We appreciate your feedback and your willingness to buy again! - Carl | Insignia Products BBY-ExBrand_Insignia