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Customer Ratings & Reviews

Your price for this item is $14.99
The comparable value price is $19.99

Customer reviews

Rating 4.6 out of 5 stars with 248 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers are impressed with the Grounded travel adapter, particularly its USB ports and portability. Many appreciate the adapter's quality and compact size, making it easy to carry. Users also find it compatible with their plugs, and some have noted its fast charging capabilities. Overall, the adapter seems to be well-received for its practical features and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 248 reviews
  • Rated 3 out of 5 stars

    Decent product had one that didnt work out of 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered multiple plugs. Some worked some did not...

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on our Insignia™ Grounded Travel Adapter with 2 USB Ports. We're sorry to hear that one of the adapters didn't work out of the four you ordered. This is not the quality we aim to deliver, and we take full responsibility for this issue.

      Please reach out to our customer support team so we can discuss alternative solutions to improve your experience. We're here to help and ensure you get the reliable performance you expect from our products.

      Thank you for choosing Insignia™, and we appreciate your understanding and patience. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-grounded-travel-adapter-with-2-usb-ports-black/6375707.p?skuId=6375707 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Plug adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is usable, and the price is a reasonable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item description was unclear to me that it was good for travel only to North & South America. Doesn't make sense, since I've used my regular plug for USA & Canada. Why would anyone spend $14.99 on this when you can buy a worldwide adapter for the same price on Amazon?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worked perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would but it again had no problems with use and very affordable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not use the product because it did not fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay. But socket wasn’t tight enough I entered my review

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 2 out of 5 stars

    Poor design makes the charger useless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work in Europe because you need a circular outlet head to fit into most wall outlets.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter worked whilst holding the UK plug in--the holes for a UK plug are not deep enough to hold the plug in place alone. Returned the adapter for refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fancy but expensive.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was not afforable. you can find something else affordable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced!! USB Charging slowly! It is not worth the money. But I guess traveling adapters is great to have if you want to have a profit of desperate buyers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Multi functional charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little slow to charge the phone. Otherwise great product, if you plan to travel.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. But definitely very loose and doesn't hold plug tight.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We appreciate your feedback regarding the performance of our product. While we're glad to hear that it's fulfilling its purpose, we apologize for the inconvenience caused by the loose plug connection. Ensuring a secure and reliable connection is crucial, and we take your feedback seriously. We'll investigate this issue further to improve the design and functionality of our product. If you need any assistance or a replacement plug, please don't hesitate to contact our customer service team. Thank you for bringing this to our attention, and we're committed to providing you with a better experience in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-grounded-travel-adapter-with-2-usb-ports-black/6375707.p?skuId=6375707 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Good product, need clearer pacakging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but packaging was misleading around whether it was meant to be used here in the us versus abroad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the item I wanted to purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving it a 1 star because this was not the item I wanted to purchase. This item is specifically for people to use their electronics when they come from other countries to the US. So be careful when purchasing this item. Hence, I was not able to use this particular item and therefore cannot particularly comment on the quality, reliability, or functional use of the item. I am only reviewing this item for the 250 points :)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Queen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item at the suggestion of the sales rep. I got to Amsterdam, Belgium and Paris and found that I could not use. I returned from Paris on Friday, May 17th. Today, Sat, May 18th I plan to return it to Best Buy and request a refund.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We appreciate your feedback and apologize that the Insignia Grounded travel adapter did not meet your expectations. We're sorry to hear that you were unable to use it during your trip to Amsterdam, Belgium, and Paris. We understand that this caused inconvenience and frustration. We will take your experience into consideration as we continue to develop products for our customers' needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-grounded-travel-adapter-with-2-usb-ports-black/6375707.p?skuId=6375707 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Grounded Travel Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is actually an Adapter not a converter. It is a plug in adaptor to convert European appliances to North American plug ins. I had gone into Best Buy to buy a converter. I needed a plug in to convert North American appliances into European sockets.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive comparing to similar products in other stores 4 times more expensive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Non USA to US 3 prong. Thought it would be similar to other adapters that could be used interchangeably. But it’s only one way.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Grounded travel adapter with 2 USB Ports! We understand that you are having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your travel adapter.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all-wouldn’t stay plugged in so it was basically a brick

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sockets need to be Tighter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The socket is too loose. And I have to always hold it in place by placing something under it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Wall Charger. I understand the socket is too loose and that can be frustrating. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia