Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $14.99
The comparable value price is $19.99

Customer reviews

Rating 4.6 out of 5 stars with 241 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers are impressed with the Grounded travel adapter, particularly its USB ports and portability. Many appreciate the adapter's quality and compact size, making it easy to carry. Users also find it compatible with their plugs, and some have noted its fast charging capabilities. Overall, the adapter seems to be well-received for its practical features and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 241 reviews
  • Rated 3 out of 5 stars

    Fancy but expensive.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was not afforable. you can find something else affordable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter worked whilst holding the UK plug in--the holes for a UK plug are not deep enough to hold the plug in place alone. Returned the adapter for refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced!! USB Charging slowly! It is not worth the money. But I guess traveling adapters is great to have if you want to have a profit of desperate buyers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Multi functional charger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little slow to charge the phone. Otherwise great product, if you plan to travel.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. But definitely very loose and doesn't hold plug tight.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We appreciate your feedback regarding the performance of our product. While we're glad to hear that it's fulfilling its purpose, we apologize for the inconvenience caused by the loose plug connection. Ensuring a secure and reliable connection is crucial, and we take your feedback seriously. We'll investigate this issue further to improve the design and functionality of our product. If you need any assistance or a replacement plug, please don't hesitate to contact our customer service team. Thank you for bringing this to our attention, and we're committed to providing you with a better experience in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-grounded-travel-adapter-with-2-usb-ports-black/6375707.p?skuId=6375707 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Queen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item at the suggestion of the sales rep. I got to Amsterdam, Belgium and Paris and found that I could not use. I returned from Paris on Friday, May 17th. Today, Sat, May 18th I plan to return it to Best Buy and request a refund.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We appreciate your feedback and apologize that the Insignia Grounded travel adapter did not meet your expectations. We're sorry to hear that you were unable to use it during your trip to Amsterdam, Belgium, and Paris. We understand that this caused inconvenience and frustration. We will take your experience into consideration as we continue to develop products for our customers' needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-grounded-travel-adapter-with-2-usb-ports-black/6375707.p?skuId=6375707 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Good product, need clearer pacakging

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but packaging was misleading around whether it was meant to be used here in the us versus abroad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the item I wanted to purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving it a 1 star because this was not the item I wanted to purchase. This item is specifically for people to use their electronics when they come from other countries to the US. So be careful when purchasing this item. Hence, I was not able to use this particular item and therefore cannot particularly comment on the quality, reliability, or functional use of the item. I am only reviewing this item for the 250 points :)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Grounded Travel Adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is actually an Adapter not a converter. It is a plug in adaptor to convert European appliances to North American plug ins. I had gone into Best Buy to buy a converter. I needed a plug in to convert North American appliances into European sockets.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive comparing to similar products in other stores 4 times more expensive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Non USA to US 3 prong. Thought it would be similar to other adapters that could be used interchangeably. But it’s only one way.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Grounded travel adapter with 2 USB Ports! We understand that you are having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your travel adapter.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all-wouldn’t stay plugged in so it was basically a brick

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sockets need to be Tighter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The socket is too loose. And I have to always hold it in place by placing something under it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Wall Charger. I understand the socket is too loose and that can be frustrating. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Expensive convertidor

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what spect thats the reason why i return it next day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I did not purchase this item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not add to my charge account. i did not make this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Freedom to use your devices anywhere you go.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This must have item in my handbag. It is easy to use and carry with you wherever you travel.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Adapter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent adapter I highly recommend this for anyone looking to buy an adapter for travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick & does the job!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Looks slick & does the job, I love it! Looks like it will work long term too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idaya

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team has located and supported the 1 last stock. It was a great help for expat like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the correct item I’ve been looking for! Staff are friendly and helpful.

    I would recommend this to a friend