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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 575 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the protection, fit, and price of the Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max. Many appreciate the case's clarity and sleek design, as well as its overall quality and ease of use. Some customers have noted concerns about the color accuracy compared to the product images, and compatibility with MagSafe attachments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 575 reviews
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good case. Would recommend to all my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cracked z cell phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enthusiastic Customer support from the sales associate

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, not over priced. Well worth looking at.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    New phone! New mood!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear just like I it! You can see my new phone easily!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case for a 13 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case for a great price, I recommend this case

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    It Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case great price …………………………………!!!!!!!???????

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    GREAT PHONE CASE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Works well... fit beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great product to use. I recommend it. It fits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong & Stylish cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Excellent material! Strong & stylish cover! Awesome buy!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Mimi! We're thrilled to hear that you're loving the Insignia™ Hard Shell Case for your iPhone 13 Pro Max and iPhone 12 Pro Max. It's great to know that you find it strong, stylish, and made of excellent material. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new case! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection the back very well….. the side button are kind of hard to use….. good case overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. 100% recommended. Excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d rather be using just the phone but usually drop it more than a few times a year. Case is clear and doesn’t add too much thickness to the phone

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I just hope my case doesn’t turn yellow after 2 months or less.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for me

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item becuase I just did not really like using a hard case.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest feedback! We understand that preferences can vary, and we appreciate you giving the product a try. Your input helps us continue to improve and offer options that suit different needs and styles.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Budget friendly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok not the best or the worst in my opinion Budget friendly

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits just right and will be fine until I receive the wallet case that I ordered.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Quality case for price, misleading packaging.

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Solid case for the price, but the packaging is misleading. It says “magnetic charging compatible” when it should say “wireless charging compatible”. The case does not allow your phone to magnetize to the charger, so you can set it down on a wireless charger and it will work, but it won’t work for car mounts or using the phone while wirelessly charging it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback regarding the Insignia™ Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max. We appreciate you taking the time to share your thoughts.

      We’re glad to hear that you find the case to be of solid quality for the price. However, we apologize for the confusion surrounding the packaging and the description of its compatibility. Your insight about the distinction between “magnetic charging compatible” and “wireless charging compatible” is valuable, and we will pass this information along to our product team for review. Clear and accurate information is important to us, and we strive to ensure that our packaging reflects the true functionality of our products.

      If you have any further questions or need assistance, please feel free to reach out. Thank you again for your feedback, and we hope you continue to enjoy using your Insignia case! BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    I see your phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear and slender design is great for showing my phone off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbroken case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 2 years later phone was given to my 12 year old brother and hes loving the case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone very well, but it gets pretty dirty quickly.

    I would recommend this to a friend