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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 569 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the protection, fit, and price of the Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max. Many appreciate the case's clarity and sleek design, as well as its overall quality and ease of use. Some customers have noted concerns about the color accuracy compared to the product images, and compatibility with MagSafe attachments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 569 reviews
  • Rated 5 out of 5 stars

    Safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good case. Would recommend to all my family

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, not over priced. Well worth looking at.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Quality case for price, misleading packaging.

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case for the price, but the packaging is misleading. It says “magnetic charging compatible” when it should say “wireless charging compatible”. The case does not allow your phone to magnetize to the charger, so you can set it down on a wireless charger and it will work, but it won’t work for car mounts or using the phone while wirelessly charging it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback regarding the Insignia™ Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max. We appreciate you taking the time to share your thoughts.

      We’re glad to hear that you find the case to be of solid quality for the price. However, we apologize for the confusion surrounding the packaging and the description of its compatibility. Your insight about the distinction between “magnetic charging compatible” and “wireless charging compatible” is valuable, and we will pass this information along to our product team for review. Clear and accurate information is important to us, and we strive to ensure that our packaging reflects the true functionality of our products.

      If you have any further questions or need assistance, please feel free to reach out. Thank you again for your feedback, and we hope you continue to enjoy using your Insignia case! BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Unbroken case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 2 years later phone was given to my 12 year old brother and hes loving the case

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    New phone! New mood!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear just like I it! You can see my new phone easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for a 13 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case for a great price, I recommend this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case great price …………………………………!!!!!!!???????

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    GREAT PHONE CASE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Works well... fit beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New part.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original case broke, needed a new one. Just what I needed!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that the new case is just what you needed. Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again in the future. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great product to use. I recommend it. It fits.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Observed slightly yellowing on the case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build Quality is good but observed yellowing and wireless charging issues, easily smudging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    insignia case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case was a little bit hard, its not as soft as we expected, but it looks pretty nice and i love the new look.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection the back very well….. the side button are kind of hard to use….. good case overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and purchase for iPhone 13 Pro Max. I would purchase again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that you're happy with your Insignia™ Hard Shell Case for the iPhone 13 Pro Max. It's wonderful to know that you would purchase it again. If you have any other comments or need assistance, feel free to reach out. Enjoy your new case! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic item love it thank you so much you’re the best Best Buy in the DMV

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for your fantastic review! We're thrilled to hear that you love the Insignia™ Hard Shell Case. Your kind words mean a lot to us. Enjoy your new case, and thank you for choosing Best Buy! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I just hope my case doesn’t turn yellow after 2 months or less.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Budget friendly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok not the best or the worst in my opinion Budget friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve still got a 12 max pro iphone and I’m not upgrading any time soon. It’s hard to find cases for them, i bought the inly one they had. Works fine and I drop my phone multiple times a day. Super cheap and worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits just right and will be fine until I receive the wallet case that I ordered.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    I see your phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear and slender design is great for showing my phone off

    I would recommend this to a friend