Customer Ratings & Reviews
- Model:
- NS-MAX13GCRG
- SKU:
- 6471218
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the protection, fit, and price of the Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max. Many appreciate the case's clarity and sleek design, as well as its overall quality and ease of use. Some customers have noted concerns about the color accuracy compared to the product images, and compatibility with MagSafe attachments.
This summary was generated by AI based on customer reviews.
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good material and good qualification I like it so much
I would recommend this to a friend- Cons mentioned:Magsafe
Not mag safe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It said it was mag safe. It s not. Fool me once shame on you. Fool me twice. Shane on me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bill,
Thank you for taking time to write a review our Insignia™ - Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max - Clear. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.bestbuy.com/insignia
- Pros mentioned:Protection
Good protection
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protected good but tore apart in a few months, had to buy a new one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Veroqr! We appreciate you bringing this to our attention. We always aim to provide quality products that our customers will enjoy so this experience is indeed disappointing. Rest assured, this feedback has been acknowledged and will help us improve our services! - Dalainne | Insignia Support. https://www.bestbuy.com/site/insignia-hard-shell-case-for-iphone-13-pro-max-and-iphone-12-pro-max-clear/6471194.p?skuId=6471194
Lasted a few weeks before it ripped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case for my iPhone. Had it about 3 weeks and it’s already ripped on one side. Still using it
I would recommend this to a friendFits poorly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't buy into the 5 star reviews. This case fits loosely and poorly. Yes, it does have raised edges but that's totally discounting how bad this case feels and fits on the phone. I do not recommend it.
No, I would not recommend this to a friendNice case but…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case. The case cracked after about 3 months of use
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I appreciate your feedback! It’s unfortunate that the case cracked after three months of use. If you have any other comments or questions, feel free to reach out.
- Carl | Insignia Products
Decent case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t look very good and the protection is just ok.
No, I would not recommend this to a friendGood clear case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The side button is difficult to use. It is a great looking case.
I would recommend this to a friendIt’s alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case for the price. Doesn’t work very well with the wireless charger.
No, I would not recommend this to a friendNot really compatible for 12 pro max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it says 12/13 pro max, it’s not a good fit to the 12 pro max. The case does not fit well. I wouldn’t recommend if you have a 12 pro max. The power button and volume button on side does not flush well, hence it makes it harder to press those buttons. Advertising this as 12/13 is not accurate as the dimensions are different for both models.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ Hard Shell Case for the iPhone 12 Pro Max and iPhone 13 Pro Max. We genuinely appreciate your input as it helps us improve our products.
We understand your concerns about the fit of the case and the accessibility of the buttons. While the case is designed to be compatible with both models, we acknowledge that there can be variances in fit due to the slight differences in dimensions. Your experience is valuable feedback, and we will review the design to ensure that it meets the expectations of all our customers.
We strive to provide quality products and your observations will assist us in making necessary adjustments. If you have any further suggestions or require assistance, please do not hesitate to reach out.
Thank you again for your feedback, and we hope to serve you better in the future.
Hard case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is hard and seems to interfere with the buttons but my husband doesn’t seem to mind. In the end, it does protect the phone.
No, I would not recommend this to a friendAverage quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for what it’s worth. It’s not a hard shell so you still need to be mindful of not dropping the phone.
I would recommend this to a friend- Pros mentioned:Fit
Slippery Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case fits my iphone 13 pro max perfect but the case is just too slippery.
No, I would not recommend this to a friend 13 Pro max cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't lay flat, so the camera sits on itself. Nothing wrong with it, I just didn't prefer it.
I would recommend this to a friendSplit after 5 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this exactly 5 1/2 months ago. It’s split down the side already, which is odd because I’ve only removed the case from the phone twice to clean inside.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issue you've encountered with our product. It's certainly not typical for the case to split down the side after such a short period of use, especially with minimal removal. Quality and durability are important to us, and we apologize for any inconvenience this has caused you. Your feedback is valuable, and we'll investigate this matter further to identify any potential manufacturing defects. If you haven't already done so, please contact our customer service team for assistance with a replacement or refund. We apologize for the inconvenience and appreciate your understanding as we work to resolve this issue. Keith | Insignia Support https://www.bestbuy.com/site/insignia-hard-shell-case-for-iphone-13-pro-max-and-iphone-12-pro-max-clear/6471194.p?skuId=6471194
Do not buy this case!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a big mess for me, as the side button offered no protection for the overall phone. If you care about the safety of your iPhone, do not purchase this case. I returned it, and Best Buy was great about the exchange.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi sfyoung10ca,
Thank you for sharing your feedback about the Insignia™ Hard Shell Case. We're sorry to hear that the case did not meet your expectations, especially regarding the protection of the side button. Your input is valuable to us as we strive to improve our products. We're glad to hear that Best Buy was able to assist you with the exchange. If you have any further concerns or suggestions, please feel free to reach out. Emman | Insignia Products
Clear shell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. I love how it is clear and displays the color of my phone.
I would recommend this to a friendiPhone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case. Just wish it didn’t let in so much dust on the edges
I would recommend this to a friendCellphone cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Practical and economical. Perfect compliment to my device
I would recommend this to a friendCheap case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this as a cheap case to buy before my actual one shipped.
No, I would not recommend this to a friend