Customer Ratings & Reviews
- Model:
- NS-MAX13GCRG
- SKU:
- 6471218
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the protection, fit, and price of the Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max. Many appreciate the case's clarity and sleek design, as well as its overall quality and ease of use. Some customers have noted concerns about the color accuracy compared to the product images, and compatibility with MagSafe attachments.
This summary was generated by AI based on customer reviews.
Yellow Fever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At First it was fine protected but it needed to product pretty good no problems but after a while I started to notice that it the clear wasn’t so clear anymore.It started to yellow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Clear phone cases are normally made from silicone a polymer that's popular for its inexpensive and flexible properties. Unfortunately, these polymers turn yellow as they age. This natural process is accelerated when they are exposed to excessive amounts of chemicals, light and heat.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Would not reccomend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about a week. After 2 drops sides began separating from the back of the case
No, I would not recommend this to a friendPhone Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case started coming a part less than a month after buying. The phone with this case is a personal phone. Not a work phone. Not used roughly. I have never seen a case split on both sides where the complete back of the case is coming out but the edges are still wrapping the phone. Odd...
No, I would not recommend this to a friendreview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not a good case for your phone wont protect much with a drop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We understand that you're concerned about the protection offered by the Insignia Hard Shell Case for your iPhone 13 Pro Max or iPhone 12 Pro Max. We apologize if our product did not meet your expectations for drop protection. We'll take your feedback into consideration as we continue to develop and improve our phone accessories to provide better protection and peace of mind for our customers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-hard-shell-case-for-iphone-13-pro-max-and-iphone-12-pro-max-clear/6471194.p?skuId=6471194
DOES NOT WIRELESSLY CHARGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Advertised as compatible with magnetic charging but it is not. I had to attach a magnet to the back of the case to get it to wirelessly charge
No, I would not recommend this to a friendNot MagSafe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is listed as safe for magnetic charging but it is not. To properly charge my phone, I have to remove the cover. Totally defeating the purpose.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CynthiaR,
Thank you for taking the time to leave a review of our Insignia™ - Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Can not use MagSafe with this item.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using it for a glorified paperweight. I wouldn’t recommend this case if you paid me. Complete excrement!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BigShotBob,
Thanks for taking the time and effort to leave a review about our Insignia™ - Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max - Clear (NS-MAX13HSC). We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you need further assistance, please feel free to use the link below to reach us.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Tough on Buttons
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can barely press the buttons on my phone, it’s too stiff and I’ve had this same problem with other phone styles so I know for sure it’s this specific brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max, we're very sorry to read you are experiencing this issue that you can barely press the buttons on your phone, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
www.insigniaproducts.com/support
Falls short
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually expect a phone case to last a year or two. It started falling apart after about 10 months and I had to get a warranty replacement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Juan,
Thank you for taking time to write a review our Insignia™ - Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max - Clear. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.insigniaproducts.com/
You get what you pay for
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case was cheap and didn’t last it fell apart after about 4 months literally fell apart
No, I would not recommend this to a friendNot good for magnetic charges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case but doesn’t work with mag chargers It’s a pain to have to remove my phone from the case to charge
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kolu,
Thank you for writing a review about our Insignia™ - Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max - Clear. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality didn’t feel great and clicking the buttons on the side of the phone didn’t feel responsive.
No, I would not recommend this to a friendDon’t wast your money.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible fitment, piece of garbage. Don’t buy this
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AustinM,
Thank you for taking the time to review our Insignia™ - Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max - Clear. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
Please visit https://www.bestbuy.com/site/insignia-hard-shell-case-for-iphone-13-pro-max-and-iphone-12-pro-max-clear/6471194.p?skuId=6471194
iPhone covert
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It prevents the charger platform in my vehicle from charging the phone. I have to remove it. Very inconvenient, very annoying.
No, I would not recommend this to a friendPiece of crap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says it works with magdafe charge but it does not. Not worth a plug nickel
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Hard Shell Case for iPhone 13 Pro Max and iPhone 12 Pro Max ! We understand that the product is not working using a magnetic charger. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Pros mentioned:Fit, Protection
Definitely recommend this product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect phone case, looks good, fit’s well… Already dropped it!!! And phone looks good!!! Definitely recommended this product…
I would recommend this to a friend - Pros mentioned:Design, Protection
Just what I was looking for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and excellent protection. I like the see through design so I don’t cover up the color of the phone.
I would recommend this to a friend Sturdy case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgrade my phone every 2 years, and every time I get this case. I drop my phone or if my toddler has it, it is protected. It’s a very sturdy case.
I would recommend this to a friend- Pros mentioned:Price
Underrated.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll tell you what, these Insignia cases are super underrated. They do get a little dirty over time but if you don't feel like cleaning it, just get a new one.
I would recommend this to a friend - Pros mentioned:Clarity
Great clear phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So pleased with this purchase of the phone case. It’s clear and it really shows off the true color of your phone. A very crisp clean look.
I would recommend this to a friend