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Customer Ratings & Reviews

Your price for this item is $7.49
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The comparable value price is $9.99

Customer reviews

Rating 4.6 out of 5 stars with 225 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers express satisfaction with the case's fit, clarity, grip, quality, protection, and reasonable price. However, some customers report that the case color may fade or turn yellow over time. Some customers have also noted issues with screen protector compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 225 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot and still can see through the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and durable.............................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very simple but gets the job done. I would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a really good case. It works perfectly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the case for almost a month and it's worked nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its nice, and inexpensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job, has been a good phone case. Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 2 out of 5 stars

    Shop Around

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time it was the only case you could purchase so it has kept my phone safe, but like any clear case, it has yellowed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter's phone and she loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good item but not for S20 FE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qualiity is decent but did not fit Samsung S20 FE. Might fit the normal S20 phone Will be returning it.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 2 out of 5 stars

    Look elsewhere

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case at first. It really allows for the blue to pop but soon fades to yellow and looks really bad.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Hard Shell Case for Samsun Galaxy S20 5G. I understand it is fading and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    No real protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally did not like the look of the case. When i opened the box it was not what i expected. It also offered little to no protection for the phone. Very disappointed. But to be fair. I was only able to view it online. Had i seen it before buying i would not have purchased it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for reviewing our Hard Shell Case. I know how important it is to be fully satisfied with the appearance and quality of our products, so we appreciate your comments and will take them in mind to improve our products in the future. Please get in touch with us at the link below for any help you may need.



      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Disapointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to visit the store 3 times after my purchase. My internet was not working. When I made the purchase at no point was I told I may have to update my plan because the phone was a 5G. I wish the sales person would have mentioned it. It was very inconvenient to have to go back 3 times! Plus I may have not purchased this phone had I know I would have to update my plan. Very poor customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prefer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have more colors such yellow, blue, Orange, pink and dark colors is greate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK and works well. I returned it for a better case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone cover

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable. Over time it does get a little dull.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I'll be returning this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case it's self feel very slick and overall just cheap. I ordered a clear case from Amazon for half the price that's much better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy slacking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been great for the price but i see now why it's so cheap. It came completely scratched and dirty. It looks like it was definitely used. Unbelievable, not buying anymore cases online from best buy if this is how they do things. Not even going to return it too much of a hassle just for 5 dollars. Tried taking pictures but it doesn't show up, scratches are very noticeable though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Check dimensions

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok for the price but it did not fit my device.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the Hard shell case. I am sorry to read that the unit did not fit your Samsung device. We appreciate the feed back.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn't fit my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not fit my phone, even though theoretically it should, so for me it was a waste of money. It's about 1/4 inch too short and won't stretch to fit. If I buy a protective cover for the phone, will probably get direct from Samsung.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there, Thanks for taking time of your day to leave a comment about your shell case. We are sorry to read that this case is not what you were looking for and you did not like you case. But, we really appreciate your honest feedback and comments, we will consider your comment to improve our products. If you have any other comments, feel free to contact us at any time you need by clicking the link below. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    cellphone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the wrong case. Samsung has too many phones all different case and similar names to confuse to buy a simple case for your cellphone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it as its not fitting for S20 FE 5G

    No, I would not recommend this to a friend