Customer Ratings & Reviews
- Model:
- NS-MAX13HSMSC
- |
- SKU:
- 6471205
Customer reviews
Rating 4.6 out of 5 stars with 319 reviews
(319 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the MagSafe compatibility, the level of protection offered, and the case's good fit for their iPhones. Many appreciate the price point and the ease of use, while some noted that the case may yellow over time or feel a bit less substantial than expected. Positive feedback frequently highlighted the case's grip and lightweight design. However, a few customers mentioned concerns about the case's durability.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Was Nice but Not Better Than Otterbox Which I Ended Up Getting Instead.
I would recommend this to a friendRated 4 out of 5 stars
It works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine but I constantly have to wipe it down because of finger prints.
This review is from Insignia™ - Hard Shell Case with MagSafe for iPhone 13 Pro Max and iPhone 12 Pro Max - Black
No, I would not recommend this to a friend- Cons mentioned:Case quality, Color
Rated 1 out of 5 stars
Case
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product! Plastic on the side broke easily and the color fades
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JonathanA,
Thank you for taking the time to leave a review of our Insignia™ - Hard Shell Case with MagSafe for iPhone 13 Pro Max and iPhone 12 Pro Max. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Case quality
Rated 2 out of 5 stars
Case turned yellow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this case because it turned yellow within a month. Was a nice case overall except for this issue
No, I would not recommend this to a friend - Cons mentioned:Case quality
Rated 2 out of 5 stars
Decent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done, but after a while the clear case starts turning a yellowish color.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .JLee,
Thank you for writing a review about our Insignia™ - Hard Shell Case with MagSafe for iPhone 13 Pro Max and iPhone 12 Pro Max - Clear . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 3 out of 5 stars
Good discount price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent case but not much to for the price. I bought it on sale so it’s not hard to take.
I would recommend this to a friendRated 3 out of 5 stars
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case makes the volume up and down buttons very hard to press.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good Value But...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price but I have to take it off for one of my wireless charging stands that isn't mag-safe, so FYI.
I would recommend this to a friendRated 3 out of 5 stars
Happy with purchase.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s a pretty good product. Could be a little more rubberized kind of slippery. But solid.
This review is from Insignia™ - Hard Shell Case with MagSafe for iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend- Cons mentioned:Color
Rated 1 out of 5 stars
Meh
|Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case turned yellow after a week or so of having it and couldn’t even get my free Apple Music trial with review
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nice,
Thank you for taking time to write a review our Insignia™ - Hard Shell Case with MagSafe for iPhone 13 Pro Max and iPhone 12 Pro Max - Clear. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.bestbuy.com/insignia
- Cons mentioned:Case quality
Rated 1 out of 5 stars
Bad Case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slippery, made my screen protector come up, and just a terrible case.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Hard Shell Case with MagSafe for iPhone 13 Pro Max and iPhone 12 Pro Max. We genuinely appreciate your feedback and are committed to improving our products and services. Your insights are invaluable to us, and we will use them to enhance the quality and functionality of our offerings. Thank you for helping us serve you better. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-hard-shell-case-with-magsafe-for-iphone-13-pro-max-and-iphone-12-pro-max-clear/6471205.p?skuId=6471205
- Cons mentioned:Case quality
Rated 1 out of 5 stars
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this case is cheaply made I don’t really recommend tbh
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback regarding the Insignia Hard Shell Case with MagSafe for the iPhone 13 Pro Max and 12 Pro Max. We're sorry to hear that it didn't meet your expectations in terms of quality. Product feedback like yours is essential for us to make improvements and provide better options for our customers. We appreciate your input and hope you find a case that better suits your needs! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-hard-shell-case-with-magsafe-for-iphone-13-pro-max-and-iphone-12-pro-max-clear/6471205.p?skuId=6471205
- Cons mentioned:Case quality
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MagSafe is horrible, Cheap plastic with no anti yellow technology
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Oreo,
Thank you for taking the time to review our Insignia™ - Hard Shell Case with MagSafe for iPhone 13 Pro Max and iPhone 12 Pro Max - Clear. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Rated 2 out of 5 stars
H
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Qwertyikghghfhc girl drink carnival deluxe king flyer
No, I would not recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright. Cheaper than the Apple brand cases. Only reason why I purchased.
I would recommend this to a friendRated 2 out of 5 stars
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap for the price. The case don’t protect the phone
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t receive the item. Stopped buying from BB
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thieves! Didn’t receive the item, it was pending for a month and updated when the return & other options were expired.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ezat,
Thank you for writing a review about our Hard Shell Case with MagSafe for iPhone 13 Pro Max and iPhone 12 Pro Max - Clear. We know how frustrating it is that you did not receive the item. We apologize for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
I picked up an empty box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the store to pickup about 5 items. When back at the hotel I found that the box was empty. The box wasn't plastic covered. Also didn't had time to go and claim at the store and need help for reimbursement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi FVega,
We're sorry that you were unable to get the product. Please contact retailer.
Insignia Support
Lea
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Wrong Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent wrong case wouldn’t let me return in store!!!
No, I would not recommend this to a friend










