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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 894 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and good fit this hard-shell phone case provides for iPhone 12 and iPhone 12 Pro models. Many appreciate its affordability and the clarity of the case, allowing the phone's design to show through. While some users experienced issues with the case's durability and discoloration over time, the majority found it lightweight and easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 894 reviews
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres nothing really i dislike in this phone. The phone is up to date. Doesn’t overheat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completely satisfied with the purchase. good quality for a good price. I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price, a really nice fit, and a smooth case. Feels sturdy and has not given any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a simple case but my wife likes it so I’m happy! I wouldn’t drop my phone 10ft with it or anything like that but it’s ok for the price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just Love insignia products. They are a very good quality and I’ve bought this for my 12 Pro and it still works and it’s still on it hasn’t broken it hasn’t cracked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone Case from Best Buy brand

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case with good value. It does what it supposed to do and I don't have any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case closed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is much more dependable then I thought great pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and store

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and nice store. Would recommend this to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service...Thanks Heather & Jonas - Excellent product as a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 3 out of 5 stars

    iPhone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item for iPhone 12. Not as thin as my son would of liked but he is pleased with the transparency.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Ginam!

      Thank you for taking the time to review our Hard-Shell Phone Case, we at Insignia Products are continuously working to improve our products and your feedback helps us create better products for you in the future. If you encounter any additional questions or concerns, don't hesitate to contact us using the link below as we'll be more than happy to assist you:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Finally one that works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its working fine. I hope it stays that way because the mini 12 stinks. Had to return 2 immediately because it wouldn't connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive IPhone protector

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and well constructed. For the money it’s great for my work cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Hard shell case I Phone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale works fine and yes would recommended it to others nothing fancy but does what it needs to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was affordable and great quality. I have not had to get a replacement for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Made my phone look like new. I’m getting another one for my wife.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case started flaking and peeling after about a month. It is still clear but quality could be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone Case 12

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Case . I Love it. It was a reasonable price when I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Seam's not so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the material, but I don't like MOST cases, they make new phones less attractive. I have this on my phone and I assume it's good protection, but it's a temporary case until my Latercase comes from UnboxTherapy. I also noticed there's a seam all the way around the back of the case, it feels gross in my hand, and ever since I noticed it, it has bothered me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    GOOD PROTECTION

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CASE, REALLY PROTECTS PHONE, WAS SLAMMED ON FLOOR AND NOT A SINGLE SCRATCH.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Empty box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were given an empty box. I got out to the car & the box had no phone case in it. I Had to go back inside the store to get the case I bought.

    I would recommend this to a friend