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Customer Ratings & Reviews

Your price for this item is $7.99
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The comparable value price is $12.99

Customer reviews

Rating 4.4 out of 5 stars with 894 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and good fit this hard-shell phone case provides for iPhone 12 and iPhone 12 Pro models. Many appreciate its affordability and the clarity of the case, allowing the phone's design to show through. While some users experienced issues with the case's durability and discoloration over time, the majority found it lightweight and easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 894 reviews
  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen protector still cracked with the case on it. Oxidized over time turning brown as most clear cases do.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Fell apart after a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality case. The hard plastic back was chipping on the bottom in 3 different places and there was a weird shattered look coming from the inside of the case that you couldn’t feel at all. I bought a clear case from 5 below that is better quality than this honestly. Wanted to like it, showed off my blue iPhone 12 nicely but unless I got a defective case this is very tough for me to recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    I do not write reviews - but this was so awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one for the iPhone 11 Pro and it stayed in immaculate condition for the entire year. I bought this and its cracked and chipping in the back and ive barely had it for 2 weeks. Contacted Insignia and they told me to go to the Geek Squad and they would determine if it gets replaced or not. Already purchased another case and will not be purchasing any insignia products in the future.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the phone look good but the case itself is very slippery when in your hands but it was a good temporary case until I got a nicer one I liked

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Terrible case lasted less than a week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this clear case for my new iPhone 12 Pro. My first impression was that the case felt good in the hand, and it was nice looking. However, that changed quickly when after only 3 days of light use, the coating on the back began to come off. I have had my fair share of bad phone cases, but I have never had one last for only 3 days!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for sharing your experience with our case. We know how annoying is that your unit did not last as expected. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with the case.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Plastic peeled on Case-Best Buy won't replace!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic on this case starting peeling within a week of purchasing the item from Best Buy. Unfortunately, we left for vacation right away and didn't realize that Best Buy has a horrible return policy of 14 days for even a defective product. So now, I'm out the money from Best Buy not standing behind a terrible product that they sold.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. Clear iPhone case. Gets the job done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bulky but Strong

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed this case because it was the only one available at the time, during the release of the iPhone 12 Pro. It's a well-crafted case but very bulky. If you like the original form factor of the iPhone 12 Pro, you may not like this case. It makes your phone a tab bit bigger than the original size. it was kinda hard to take off too since the fit was tight. I decided to return it. The case was not for me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      Thank you very much for taking time off your day to review the Insignia Hard Shell Case for iPhone 12. and 12 Pro. I'm deeply sorry to read that the case was not what you were expecting, but I'm very grateful to read your helpful feedback. It will help us so we can keep bringing you the best items at the best price.
      Feel free to reach us in case you need help, the door is always open.
      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    Good at first...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at first but quickly started to show wear and tear around the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright case. Does the job. Bought it for my iPhone when I got it until I could find a pretty one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charging Case is too slippery.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this to use the "wireless" charger. It's ok but it's a little slippery compared to my old case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia rocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cases. Insignia makes good products, and at a bargain price. I’m not usually a fan of store brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Deal Breaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong cover but not “hard”shell Love seeing the color of my phone but this case doesn’t protect

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Weak

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for something so flimsy. Basically just PVC plastic between the phone and the ground.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok looked like it had been repackaged because of how dirty it was inside

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Case for iPhone 12Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as hard as a speck presidio cases, but the price is affordable and it’s a nice quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard-shell phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised by how quickly the hard-shell phone case got a side crack after purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one in particular, I didn’t like the texture at all. I don’t think it worth the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protected the phone for less than a month, but it cracked way too easily and in my pocket at that. Around the edges of the back nearest the sides of the phone. Almost like it chipped in some places. Replaced with a Speck branded case and you can feel the difference. I will not be buying this type of case from this brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Not this time around l

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I get insignia cases for my phone whether they are iPhones or Galaxy devices but this year’s version is trash. It’s unfortunate because this is my usual go to case. But the quality is poor. It cracked in less than a week. I can’t recommend this case.

    No, I would not recommend this to a friend