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Customer Ratings & Reviews

Your price for this item is $7.99
Clearance
The comparable value price is $12.99

Customer reviews

Rating 4.4 out of 5 stars with 894 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and good fit this hard-shell phone case provides for iPhone 12 and iPhone 12 Pro models. Many appreciate its affordability and the clarity of the case, allowing the phone's design to show through. While some users experienced issues with the case's durability and discoloration over time, the majority found it lightweight and easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 894 reviews
  • Rated 3 out of 5 stars

    Nice case but didn't last long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case but the plastic started to chip after a few months of use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    peeling case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works great but starts peeling on the back after time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i put it and removed once and it was already scratched from the inside.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear color . Brought for my nephews phone . He loves it .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TennisPlayer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hard case, very difficult to operating. Hard case is good, but to using the two switches on one side and one switch on other side are extremely difficult.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BostonTennisPlayer,

      It is helpful to hear your feedback about this case. It is helpful so we can always continue to improve its quality and our valued customers like you will be more confident to us it. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Clear phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an over priced phone case. Nothing special La de da

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was alright for the price kinda slippery in my opinion

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic. Fit is ok for my iPhone 12 Pro, irritating that the side buttons do not work well with this case. It started showing signs of wear very quickly. Spent the $50 for the Apple Mag Safe silicone version, it functions much better and looks great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Solid, but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sheer volume of fingerprints that this thing collects is hilarious. It’s a solid case, but J don’t think anything else needs to be said. Unless you want your phone to look like a piece of evidence collected on a crime-scene-investigation TV show, I would steer clear.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case cracks on the back, first I thought it was a clear plastic I have to remove, but is not. Not happy with it and for 19.99 is not worth it. Is sad because I like the way it looks.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Color

    Rated 1 out of 5 stars

    you can probably find something better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned brown after one month of use :/ Was also not compatible with glass screen protector, seems like the case is too tigh and lifts the protective layer

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      Thank you so much for writing a review for our Hard-Shell Phone Case for iPhone® 12 and iPhone® 12 Pro, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Hairline cracks already after 1.5 months.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all satisfied with this case it already has hairline cracks in it and no longer returnable. I wish I would not have spent the money on this one. Very frustrated.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Bad quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the worst case (quality wise) I’ve ever purchased. The back already had some bubbling going on in the material which started peeling.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case started peeling within one month of purchase. Husband bought a cheaper case same style and that has held up much nicer than this case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shipped a dirty used case. Completely unacceptable. Someone needs to check the product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a week the coating began chipping off and by the time I returned it, there was about 1/2” long by 1 inch wide section which had lost its finish. Terrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good for a first case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets the job done for a $20 case, but i had this case on my 12 Pro for less than 2 weeks and the coating on the edges started to chip off almost immediately.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks way to easily and changes to brown after a month.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for writing a review with our Insignia™ - Hard-Shell Phone Case for iPhone® 12 and iPhone® 12 Pro - Clear. We thank you for your honesty as it helps us improve our products.


      Gem
      Insignia Products BBY-ExBrand_Insignia

  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back of the casing started to flake off of back.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for writing a review for our Hard-Shell Phone Case for iPhone® 12 and iPhone® 12 Pro - Clear, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Don't buy this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looks great, but I had case for less than 2 weeks and back of case cracked.

    No, I would not recommend this to a friend