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Customer Ratings & Reviews

Your price for this item is $7.99
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The comparable value price is $12.99

Customer reviews

Rating 4.4 out of 5 stars with 894 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and good fit this hard-shell phone case provides for iPhone 12 and iPhone 12 Pro models. Many appreciate its affordability and the clarity of the case, allowing the phone's design to show through. While some users experienced issues with the case's durability and discoloration over time, the majority found it lightweight and easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-894 of 894 reviews
  • Rated 1 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Slippery and collects prints too easily. Difficult to remove phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will go yellow on the sides in a week. Another disappointing clear case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Causes your phone to get extremely hot and wont charge

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Hard-Shell Phone Case for iPhone 12 and iPhone 12 Pro. I understand it causes the phone to get too hot and that can be concerning. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about this, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Chips on back within weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started chipping within 2 weeks. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for a week and it’s chipping. Won’t buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Clear case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear coating started chipping after 4 weeks. Not worth it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the hard shell phone case. I am sorry to read that the unit is chipping only after a month of the purchase. Kindly contact us to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back cracks in less than 1 week. Would not recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Premium Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the incredible protection this case has! It's easy to put on and has a nice fit around my iPhone! The case is made with quality material and is very durable! I am still able to access the volume, camera, touch screen, speaker, microphone, and controls! They have gone above and beyond customer satisfaction!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Basic and gets the job done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. It's one piece and gets the job done. Protects the phone as well as the screen .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Cover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased This Item Because The Cover I Had On My Phone Quit Working. This Was To Be A Short Term Replacement Until I Got My New One. It Worked Very Well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone case and good quality for cover my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Buy better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone, but plastic chips off the back. And looks like crap.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Bad quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic covering peels on the back of the case.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our Hard-Shell Phone Case for iPhone® 12 and iPhone® 12 Pro, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia