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Customer reviews

Rating 4.2 out of 5 stars with 259 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are pleased with the protection, fit, and reasonable price of the Hardshell Case for 13" Apple® MacBook® Pro with Retina display. Many appreciate the case's lightweight design and ease of use, along with its soft feel. However, some customers reported issues with the case's durability and limited color options. A few experienced cracking or peeling in certain areas of the case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-259 of 259 reviews
  • Rated 1 out of 5 stars

    Bad case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not protect my 1800 $ computer..the case broke a week after we ourchased *second one purchased

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice case but doesnt fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box said fits all Mac pro but when I got it home I found out that it doesn't fit the new ones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this cover on for my 10yr old. But just noticed to was cracked

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because i thought it fits my 2017 macbook pro but it was too big

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only fits Retina display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is a MacBook Pro 13'' but not Retina display, so this case didn't fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not fit my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit my computer even though advertised for my specific model

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t fit at all! There’s a reason it was clearanced out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fine...not tooo good though.......

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Didn't like it....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Material looks cheap and the rubber caps fall (bad adhesive). You get what you pay for, I guess...Spend a little more and you'll find something better...good luck

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review. I am sorry to see that this case didn't meet your expectations. However, let me remind you that if you purchased this product after 10/30/2016 you have an extended return period good until 1/15/2017 that you can validate at any Best Buy store with your receipt or order number. Regards, Sarah T. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not a great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this case. I actually consider it to be a very poor design.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review this case, I'm sorry to hear that the case didn't meet your expectations, please remember that you can always take advantage of the 15 days of the return period and you will only need your receipt. Sincerely, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Pros mentioned:
    Price
    Cons mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good but won't last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about 6 or 7 months ago and I like it - the feel, the price, the appearance, etc. The problem is it cracks in the front bottom corners even with no abuse or knocks. But at this clearance price point, you can just buy a few of them and have backups. Still less than buying a full price case and likely those more expensive cases won't last either.... so as long as you are prepared for the inevitable, this is a good buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks good, but specs are very weak.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very nice compare to many in this price category. The processor and memory combination is not sufficient for even a online versions of the Office. I recommend this product ONLY if they use this to surf the web,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Does The Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits on snugly on the Macbook Pro while still allowing access to all the ports, it's a see through like material so you are still able to see the apple logo glow when on.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully this was on sale when I purchased it so I am not out much ($9.99). Long story short, it looks nice but all skin oils or anything else will show. Within a couple months of my purchase I noticed a rather large crack on the bottom piece on the right side and then last week I noticed the left side is now cracked as well. It's easy to see why this happened, it's a design flaw. There is a major lip that sticks up all the way around the sides and bottom so every time you pick up the laptop with one hand when the lid is open you're putting stress on the plastic. That lip also causes discomfort however I had gotten use to it. I will going back to Speck for my next case, much more durable and better design.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Perfect deal for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really simple and easy to attach case at a very reasonable price. As always by Insignia, great buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case is smooth to the touch, but after a while of use it started to crack in the corners for some reason. if you're looking to protect your laptop, but don't want to spend too much on protection, this item is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good form fitted case alternative

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and the fit was excellent. This will do exactly as I had hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice case... It was interesting to put together.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Warrenty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this case for 2 months. 2 MONTHS. The buttons on the case has already fallen off and there is a small crack (I have never dropped it). I called Insignia and they said "this is normal wear and tear, the buttons are not covered". 2 months?? Am I suppose to replace the case every two months?? Seriously. I asked the lady very nicely, "I have had this case for 2 months, this is not normal wear and tear. The buttons are falling off". Her response "sorry :(". 1 exact word. I expect a response Best Buy.

    No, I would not recommend this to a friend