Customer Ratings & Reviews
- Model:
- NS-IP20109GLS
- SKU:
- 6441174
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the HD Glass Screen Protector for its excellent screen protection, ease of use, and overall quality. Users appreciate the precise fit and easy installation process, along with its scratch resistance and compatibility with the Apple Pencil. While some customers reported minor issues with bubbles and glare, the product is very particular during application. Overall, the screen protector is well-received for its protective features and user-friendly design.
This summary was generated by AI based on customer reviews.
Don't buy this for an 11" iPad Pro
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this for an 11" iPad Pro. It doesn't fit properly, it's made for an iPad Air. It worked fine for a few month but cracked more easily than any other screen protector I've tried. Not worth the price at all.
No, I would not recommend this to a friendBad screen
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not made with the tiny speaker hole on the screen, it took me a while to figure out why my iPad sounded muffled all the time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ HD Glass Screen Protector. We're sorry to hear about the issue with the speaker hole and the muffled sound on your iPad. We understand how frustrating this can be and apologize for any inconvenience caused.
Please reach out to our customer support team so we can assist you with a solution. Your satisfaction is important to us, and we want to ensure you have the best experience with our products.
We appreciate your feedback as it helps us improve our products for future customers. Thank you for bringing this to our attention. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-hd-glass-screen-protector-for-apple-ipad-air-10-9-4th-5th-generation-and-ipad-pro-11-1st-2nd-3rd-4th-generation-clear/6441174.p?skuId=6441174
Insignia glass screen protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to return it for zagg glass shield due to the lifetime warranty. Only a 1 yr warranty with insignia
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your decision to return the Insignia HD Glass Screen Protector for Apple iPad Air 10.9" (4th/5th Generation) and iPad Pro 11" (1st/2nd/3rd/4th Generation) due to the limited 1-year warranty. We understand that you were looking for a product with a lifetime warranty, which is one of the key features that sets Zagg's Glass Shield apart. We apologize for any inconvenience this may have caused and appreciate your business. We'll make sure to pass along your feedback to our team to consider upgrading the warranty for future products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-hd-glass-screen-protector-for-apple-ipad-air-10-9-4th-5th-generation-and-ipad-pro-11-1st-2nd-3rd-4th-generation-clear/6441174.p?skuId=6441174
Broke while trying to install it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen protector broke while I was trying to install it on the iPad I purchased. I was following the instructions too.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We are sorry to hear that the screen protector broke during installation despite following the instructions. Your feedback is important to us, and we will use it to improve our products and support. We appreciate your patience and understanding.
Keith | Insignia Support
Would not buy this brand again.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up buying a second screen protector because there was a defective dot on the first screen protector that was annoying me right in the middle of the screen. It wasn’t a bubble. It was a defect. So, I purchased another screen, only, to find another dot defect. These look like minuscule broken glass. This time the defect was toward the bottom. I will tolerate it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia™ - HD Glass Screen Protector for Apple iPad Air 10.9" (4th/5th Generation) and iPad Pro 11" (1st/2nd/3rd/4th Generation) - Clear, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Not a good choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not fit the iPad correctly. There is bubbles that was probably my fault. Either way the fit is not correct
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this screen protector for my IPad Air. When I accidentally dropped my IPad, the screen protector did not break but the face of my IPad broke! So disappointing! Will never buy insignia screen protector again!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for leaving a review. This must be frustrating since Ipad broke. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Came broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it. It was shattered when i opened it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We're truly sorry to hear that your screen protector arrived shattered. This is certainly not the experience we want for our customers.
We take full responsibility for this issue and would like to make it right. Please reach out to our customer service team so we can assist you with a replacement or a full refund.
We appreciate your patience and understanding, and we are committed to ensuring that future orders arrive in perfect condition. Thank you for giving us the opportunity to resolve this for you. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-hd-glass-screen-protector-for-apple-ipad-air-10-9-4th-5th-generation-and-ipad-pro-11-1st-2nd-3rd-4th-generation-clear/6441174.p?skuId=6441174
Screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left a lot of air bubbles on my screen. I installed it perfectly and as recommended. Could be better
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Glass Screen Protector for Apple iPad Air 10.9" and iPad Pro 11". I understand it has many air bubbles and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Covers camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit the iPad correctly, it covers up the camera :-(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ HD Glass Screen Protector for Apple iPad Air 10.9" (4th/5th Generation) and iPad Pro 11". We apologize for the inconvenience caused by the screen protector covering the camera.
We understand how important it is for your screen protector to fit perfectly and not obstruct any features. Your feedback is valuable, and we will review the design to ensure it meets our quality standards. In the meantime, we recommend exploring alternative solutions that might better suit your needs. Our customer support team is available to assist you in finding the best option.
We appreciate your understanding and thank you for helping us improve our products. Thank you for choosing Insignia™. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-hd-glass-screen-protector-for-apple-ipad-air-10-9-4th-5th-generation-and-ipad-pro-11-1st-2nd-3rd-4th-generation-clear/6441174.p?skuId=6441174
I screwed up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I, for some reason, had a lot of difficulty using this product. The included materials make it easier but the instructions are slightly vague.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GonzoMcGruff,
Thank you very much for taking the time to review our Insignia™ - HD Glass Screen Protector for Apple iPad Air 10.9" (4th/5th Generation) and iPad Pro 11" (1st/2nd/3rd/4th Generation) - Clear. We're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
IPad protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little more difficult to install compared to others.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it, it was broken ( big crack ) before I can put it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Glass Screen Protector. I understand it was broken from the box and that can be disappointing. But, we would be happy to check your options for you, please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Followed the vague instructions and still ended up with specks and bubbles. Ipad air is a nice tablet and this made it look like trash. Also the price is steep for this less than stellar brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dedwards77!
Thank you for taking the time to review our Glass Screen Protector, I understand how important it is to keep our devices safe and not being able to do so can be upsetting, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us | Maria P. Insignia Support
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, there was lint and dust all over the protecter. Tried to rub it off but it was sticky. Apparently the film was already removed from the glass. Fun day, now I have to waste gas to return the product to the store, since I have no printer. Fun day
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our Glass Screen Protector for Apple iPad Air 10.9" and iPad Pro 11", I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Screen protector for Apple iPad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says it was for the Ipad that I have but it did not fit at all. Just wasted my money because my daughter tore the packaging up so I could not return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for taking the time to connect with us about your concern with your Insignia™ - HD Glass Screen Protector for Apple iPad Air 10.9" (4th/5th Generation) and iPad Pro 11" (1st/2nd/3rd/4th Generation) - Clear. We are continuously working to improve the quality and designs of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a waste. Didn’t have it very long and one drop about two feet, instantly shattered the iPad screen and the temper glass seems to of made it worse with it then without.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you very much for taking the time to review our Insignia - Glass Screen Protector for Apple iPad Air 10.9". I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Marvin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use this product because it is impossible to install without air bubbles underneath.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarvinH,
Thank you for writing a review about our Insignia™ - HD Glass Screen Protector for Apple iPad Air 10.9" (4th/5th Generation) and iPad Pro 11" (1st/2nd/3rd/4th Generation) - Clear . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Broke
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not durable at all. Cracked and did not recognize touch the same
No, I would not recommend this to a friendCracked within 2 weeks of purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have worked better I believe if applied correctly. It also cracked easily.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ShaquawnS,
Thanks for taking the time and effort to leave a review about our Insignia™ - HD Glass Screen Protector for Apple iPad Air 10.9" (4th/5th Generation) and iPad Pro 11" (1st/2nd/3rd/4th Generation) - Clear (NS-IP20109GLS). I am sorry to read about your experience. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia