Customer Ratings & Reviews
- Model:
- NS-ICEF2W2
- |
- SKU:
- 6465053
Customer reviews
Rating 3.6 out of 5 stars with 224 reviews
(224 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers value the ice maker functionality, ease of installation, and overall performance of this kit. While most customers are satisfied, some have noted concerns about the noise level. The ice maker and installation process are frequently praised.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Possible issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having an issue with this ice maker. Best Buy is replacing it so I don't know if the issue is the actual ice maker or if it was not installed properly.
I would recommend this to a friendRated 4 out of 5 stars
Ice maker accessory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works well but the installation manual was a bit confusing.
I would recommend this to a friendRated 5 out of 5 stars
Ice maker install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was ok, direction could have been clearer, and basic troubleshooting better to have saved some time. It took several hours to make ice so we were not sure it was installed properly. But all worked well in the end
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very Nice Ice Marker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, works great. The ice bin is a bit too wide and takes up too much of the freezer space.
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
ICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and makes perfect ice cubes they last a long time
I would recommend this to a friend Rated 5 out of 5 stars
makes cute litle cubes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars because it is perfect for us and our little refrigerator. If you want more ice or big cubes, it is not for you.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, TomB, for your 5-star review of the Insignia™ Ice Maker Kit! We're thrilled to hear that it fits perfectly with your refrigerator and meets your needs. Your feedback is valuable and helps others make informed decisions. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-ice-maker-kit-for-select-insignia-18-cu-ft-refrigerators-white/6465053.p?skuId=6465053
- Pros mentioned:Ice maker
Rated 5 out of 5 stars
Ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added ice make to fridge. All works as it should. Would buy again
I would recommend this to a friend Rated 5 out of 5 stars
Ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly !!! Took a bit of time to install, but with general knowledge youcan do it. It works great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's fantastic to hear that the **Insignia™ Ice Maker Kit** is working perfectly for you! It’s great that you were able to install it successfully, even if it took a bit of time. Having an ice maker can really enhance convenience, especially during warmer months. If you have any tips for others on the installation process or features you particularly enjoy, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Insigna ice maker kit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item was installed on the first visit but did not work ( no ice ) after waiting for at least 3 days. another crew came out to check and supposedly fixed the problem but still no ice they ordered a replacement and installed it and iI waited another 5 days still no ice . I decided to return item and fridge and got a fridge with icemaker already installed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issues you experienced with the ice maker and the inconvenience it caused. We understand how frustrating this must have been for you. Thank you for sharing your experience, and we're glad you found a solution that works for you.
- Carl | Insignia Products
Rated 1 out of 5 stars
ICE MAKE DOES NOT WORK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my fridge and ice maker on 6-24-25 and the ice maker has never worked...still waiting on a replacement....Not good at all
No, I would not recommend this to a friend- Pros mentioned:Ice maker
Rated 5 out of 5 stars
Great Ice Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Plenty of ice. Front button to turn it on or off.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Icemaker delivery and installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was well done and the men were pleasant and professional.
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Insigna ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product had trouble at 1st but now works like dream
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
Ice machine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a lot of boise and ice cubes are really small. Doesn’t have an automatic stop when the ice fill up. I’ve already had to fix the ice tray coming off. Wouldn’t buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with our product. Your feedback is invaluable to us, and we're truly sorry to hear about the issues you've encountered with the ice maker. Rest assured, we take your concerns seriously and are committed to improving our product to ensure a more seamless experience for our customers. We'll carefully review your feedback with our team to address these issues and make necessary enhancements. If there's anything else we can assist you with or if you have further feedback to share, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we hope to have the opportunity to restore your confidence in our brand in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-ice-maker-kit-for-select-insignia-18-cu-ft-refrigerators-white/6465053.p?skuId=6465053
Rated 3 out of 5 stars
small.in size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small doesn't hold or make much ice. But only one that fits so stuck with it
No, I would not recommend this to a friendRated 3 out of 5 stars
Icemaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply built. Takes a long time to make cubes in a tray that is very small.
I would recommend this to a friendRated 5 out of 5 stars
Great product and great service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the new refrigerator and the Insignia Ice Maker. Service was on time and in a very efficient manner. A.J. At our Best Buy store provided excellent advice and helped us make the right choice.
I would recommend this to a friendRated 2 out of 5 stars
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screws to ice maker litterly fell out within a month after paying for the "professional install". Upon inspection the screws do not actually screw to anything and is just being held by plastic. Seems like a design flaw.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TonyaJ, Thank you for taking the time to leave a review of our Insignia™ - Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Very Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker has never worked…still waiting on replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst ice maker ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ice maker ever. When it does “work” it dumps water into the ice bin and creates a huge ice block, but then it decides not to work at all for weeks at a time. Complete waste of money. I’ve never been more dissatisfied with a product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We are truly sorry to hear about the issues you faced with the ice maker, including the water dumping into the ice bin and the inconsistent performance. We understand how frustrating and disappointing this must be. Your feedback is important to us, and we will use it to improve our product quality and reliability to prevent such issues in the future.
Keith | Insignia Support









