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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $24.99

Customer reviews

Rating 3.6 out of 5 stars with 296 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers love the excellent sound quality and ease of use of this hands-free landline headset. Many appreciate the long cord and lightweight design, making it comfortable for extended use. However, some customers found the volume to be too low and the fit slightly uncomfortable. The headset's compatibility with various phone systems is also a plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Plug in phone headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, plug and play technology. Only giving it three stars due to clinkiness of the wire and volume and mute button. Also clients have a hard time hearing me and I have to constantly adjust the volume abs click the buttons on top to adjust.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    WORKS WELL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ITEM WORKS WELL BUT TAKES SOME TIME GETTING USE TO THE VOLUME SETTINGS

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good value, but some flimsiness

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price, some flimsy parts, volume is good but not great

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Comfortable but not very loud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and very comfortable. But not loud enough.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Decent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father who liked it for work, but said the volume wasnt very loud .

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried using these at work volume is very low. Nice fit but the sound is everything, pass on this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Did not work very well for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of static and callers on the other end complained that they could not hear me even when the volume was up to the max. Yes, I did try all the different settings as well. I plan to return them for a full refund.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Landline Hands-Free Headset with RJ-9 Connection. I understand there was static and that can be frustrating. But, we would be happy to troubleshoot it for you and check our options. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not get very loud at all. Good luck hearing a conversation unless it's dead quiet where you are. Lots of static when using the mic due to the 2.5mm connection it has.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We realize that having a quality sound is very important while using a headset and so, I would like to mention that you can contact us on the link below, and we will gladly assist you with this situation.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    headset not clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although this headset is inexpensive it should still work so you can hear who you are speaking with. not so with this. must spend good money to buy a quality headset for clarity, volume and mobility.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Bigger.

      I apologize for the experience that you had with your Headset. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Poor audio quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried using this at work to make hands-free calls. I could hear well but the other person on the phone could not hear me. Volume was very low. Returned the item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is very low not able to hear hardly anything.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for writing a review about our Insignia™ - Landline Hands-Free Headset with RJ-9 Connection - Black. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Do not purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume control slider box caught on fire after 5 minutes use. Do not buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    agree with other reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Volume extremely low. Person on the other line says it sounds like an I am in a closet or some distant away. I needed one for work....but this one is not going to work. taking it back. I absolutely would not recommend this headset if you want to use it for professional reasons.

    No, I would not recommend this to a friend