Customer Ratings & Reviews
- Model:
- NS-MCHMRJ9P2
- SKU:
- 5796300
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the excellent sound quality and ease of use of this hands-free landline headset. Many appreciate the long cord and lightweight design, making it comfortable for extended use. However, some customers found the volume to be too low and the fit slightly uncomfortable. The headset's compatibility with various phone systems is also a plus for many users.
This summary was generated by AI based on customer reviews.
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it didn't work with my Plantronics phone system.
No, I would not recommend this to a friend- Cons mentioned:Volume
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not get very loud at all. Good luck hearing a conversation unless it's dead quiet where you are. Lots of static when using the mic due to the 2.5mm connection it has.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that having a quality sound is very important while using a headset and so, I would like to mention that you can contact us on the link below, and we will gladly assist you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Volume
headset not clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.although this headset is inexpensive it should still work so you can hear who you are speaking with. not so with this. must spend good money to buy a quality headset for clarity, volume and mobility.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Bigger.
I apologize for the experience that you had with your Headset. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us.
Alexander G. - Insignia Support
- Cons mentioned:Volume
Poor audio quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried using this at work to make hands-free calls. I could hear well but the other person on the phone could not hear me. Volume was very low. Returned the item.
No, I would not recommend this to a friend Not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased.. but the box didnt give good indication of what phone it would work well with. I needed to return but didnt, it's in a box somewhere. May be a good product just know what phone you have prior to purchase.
No, I would not recommend this to a friendMy earphones don’t work, maybe yours will
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really can’t give a review on the performance because my earphones don’t work. I can say they’re comfortable to wear and would probably be easy to use if they worked.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Wouldn’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t recommend. I could hear people on the headset but they couldn’t hear me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Gonzalo,
Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
- Cons mentioned:Volume
Do not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is very low not able to hear hardly anything.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our Insignia™ - Landline Hands-Free Headset with RJ-9 Connection - Black. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Decent....If it worked
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was supposed to be compatible with my phone but just didn't work. Wish it did because it's a decent headset for the price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review this land line hands free headset. W apologize for the
compatibility problem that you have encountered, We know for sure that this situation can be
really disappointing. In this case, I would like you to get in contact with our experts in the link
below, maybe they can find a solution for you.
Carlos O- Insignia support.
https://www.insigniaproducts.com/contact-us
Needed in a pinch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels cheap, works to some degree. Corded controls are touchy and can be a problem if bumped while on the phone. It works...1/2 the time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris, I am sorry to read that your unit does not work all the time. To check for available options for you, please give us a call at 877-467-4289 and we will gladly assist you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
head set hard to hear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Head set comfortable and works but people on other side have a hard time hearing can't use as it was purchased for as necessary to hear.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falls apart very quickly hard to set up and find correct Channel to work with
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime I get a call I had to reset the channel for another person to hear me OR for me to hear the caller.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nett,
Thank you for taking the time to leave your review. I am sorry to hear that you had this experience with your Headset. This is definitely not normal behavior. If you still have this, please contact my team so that we may get this resolved for you.
- Janine G.| Insignia Support | https://www.insigniaproducts.com/contact-us |
- Cons mentioned:Volume
Do not purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume control slider box caught on fire after 5 minutes use. Do not buy
No, I would not recommend this to a friend Doesn't Work Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Calls cut in and out okay for now but when able to get a replacement will be doing so.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We appreciate your feedback regarding the performance of this headset, since it help us check what can we do to improve the quality of our products. In the meantime, you are more than welcome to contact us on the link below and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Wrong description
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item description needs to be updated as it doesn’t work with that phone.
No, I would not recommend this to a friendGreat price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for my needs with my work from home business. However great for the price!
I would recommend this to a friendmike needs better adjusments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear well ,but have problems with the mike, my voice is fainted
No, I would not recommend this to a friendDoes not have the clarity that is expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what we expected clarity is very poor, and hard to hear clearly.
No, I would not recommend this to a friendVery Poor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item on January 23, 2021. Less than eight weeks later, it's no longer working. The call center I am working part-time for also bought several of these. Many of them are already dead, again, just weeks after purchase. Do not buy this item; it is garbage.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Landline Hands-Free Headset with RJ-9 Connection. I understand it stopped working and that can be disappointing. ut, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us