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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers love the excellent sound quality and ease of use of this hands-free landline headset. Many appreciate the long cord and lightweight design, making it comfortable for extended use. However, some customers found the volume to be too low and the fit slightly uncomfortable. The headset's compatibility with various phone systems is also a plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-295 of 295 reviews
  • Rated 1 out of 5 stars

    doesnt work with all land line phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work, couldn't use it at all, AAAAAArrrrrrrrrr

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I'm sorry to see that you've haven't had a chance to test our unit. I totally understand it can be a disgrace when the unit is working correctly.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cord length, Sound quality, Weight

    Rated 5 out of 5 stars

    The perfect headset.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to adjust for perfect fit. Audio quality is very good. Caller is able to hear us clearly. Lightweight, with sufficient cord length for easy maneuvering at the desk.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Recommendation depends on head size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good value. Reason not a 5 is because it's too big for my head and not adjustable to my smaller head. It is adjustable, just for bigger heads!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Office Phone Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my parents to use on their landline, office type phone at home instead of always using speaker phone. It took me about 30 seconds to figure out which channel would work best for them and now that it's set, they love using it. They can hear much better and I can hear them much better on phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Works very well. Clear sound. Lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent Headset For The Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad headset. It works fine and the quality is good. My biggest complaint is the online controls make the wire hang and feel bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Striiiiiike :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked Great. Easy setup. Only long part about the whole setup was the drive to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had to use for call center job held at the time. Never had any issues, worked as needed, easy and fast installation.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Worked great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset worked great, but it was a little to big for my small head, so I returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, but overall QC is only medium. Adhesive designed to hold cushion into non phone side of head band lets go and comes loose at least once per 12 hour shift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    None

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work with the phones we use at work. Going to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    agree with other reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Volume extremely low. Person on the other line says it sounds like an I am in a closet or some distant away. I needed one for work....but this one is not going to work. taking it back. I absolutely would not recommend this headset if you want to use it for professional reasons.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Seriously how can you screw this up still

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a headset thinking it was bad, so I went back and got a replacement headset, that did the same thing. It broke in 3 days. Even grocery store walkie talkies lasted longer then that, at least the store walkie talkies were listed as toys. This is a bad product save yourself the headache and find a different product to solve your concerns. I have since and I wont be purchasing products from this manufacturer ever again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete junk, unless you don't want to be heard.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you prefer the person on the other end to have a difficult time hearing you and you enjoy listening to echos. I tried all the channels. It's junk. I bought another one off of Amazon. Far superior product and willing to take returns on your 15th day. If you would like a free headset, check the trash can out front of the Mission Valley BB. You can give it to your kids to play Ground Control with it. Total garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated this thing so much I registered on the BestBuy website just to leave this review. It's comfy, especially for a cheap headset. It looks good enough. But it does not function. I could not talk to anyone clearly. The sound was too soft, or sending ear-splitting high pitch sounds to both of us. And why would you need to select from multiple channels anyways? Do not buy this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kurdtpatton,

      Thanks for taking the time to leave your review on our Hands-Free Headset. We understand that you were not able to use this though you enjoyed its features an comfort. We know this was important for you so we understand how disheartening this was for you. We truly hope you were able to make hope of the exchange or warranty period that this product has.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia