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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $24.99

Customer reviews

Rating 3.6 out of 5 stars with 296 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers love the excellent sound quality and ease of use of this hands-free landline headset. Many appreciate the long cord and lightweight design, making it comfortable for extended use. However, some customers found the volume to be too low and the fit slightly uncomfortable. The headset's compatibility with various phone systems is also a plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 296 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels comfortable and easy to use. Feels comfortable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It for first time use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are excellent for the type of at home work I do. They are nose canceling and fits very well without hurting your ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Right Fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to find the exact match for what I needed. I am glad to have found it at Best Buy, fits just well for the phone system that I was looking to use it on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work for me

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't seem to work for me. Im not sure if my landline didn't like it or what the deal was. I couldn't really hear out of it when tested. Had to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to find RJ-11 headset and worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works great and prevents muscle strain in the neck caused by holding a normal handset continuously for hours.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Daniel,

      Thank you for taking the time to review our Landline Hands-Free Headset with RJ-9 Connection. I am glad to know the headset is working for you and prevents muscle strain in your neck. You must be happy with the purchase and it makes us happy to receive nice feedback from customers as we strive to provide excellent products at low prices. If you ever have any questions or concerns about the headset, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Handsfree call alternative

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for our work IT phone. Requires RJ9 on your desk phone. Only use it for around 30 mins at a time and it’s fine. Not sure of the fit and feel after 30 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a cheap pickup for Covid wfh. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works wonders. It has a long cable, connects easily and there’s a good amount of noise cancelling within the mic. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work flow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for work, to help me service my customers better. It has work out great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well enough for my daughter that answers customer service calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia™ - Landline Hands-Free Headset review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for my prior headset. Have no idea how the first one could go dead, but I'd had it for a few years. I'm on the phone a good deal and these make if far easier to use computer at same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and comfortable to wear while listening to calls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to setup, you can adjust volumn with in-line control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headset - wrong jack for my needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked like a high quality headset which fit comfortably over the head. Light weight, adjustable mic positioning. Had the wrong jack for my system and returned this item. Best Buy's no hassle returns is a blessing. They didn't have my headset in stock but plan to buy when it gets restocked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mute button graphics are a bit misleading, and the foam pad falls off pretty easily, but for the price, sound is great.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Decent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father who liked it for work, but said the volume wasnt very loud .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not the greatest but it does it’s work. Don’t get frustrated like me trying to figure out how to make it work, play around with the buttons till you get it to work be cause it works just fine. Good luck!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried using these at work volume is very low. Nice fit but the sound is everything, pass on this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my life and work so much better. Hands free while on the phone, there by allowing me to type

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ok for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a cheap headset it's ok. Not a barn burner but useable for the price

    No, I would not recommend this to a friend