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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $24.99

Customer reviews

Rating 3.6 out of 5 stars with 296 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers love the excellent sound quality and ease of use of this hands-free landline headset. Many appreciate the long cord and lightweight design, making it comfortable for extended use. However, some customers found the volume to be too low and the fit slightly uncomfortable. The headset's compatibility with various phone systems is also a plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 30 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Plug in phone headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, plug and play technology. Only giving it three stars due to clinkiness of the wire and volume and mute button. Also clients have a hard time hearing me and I have to constantly adjust the volume abs click the buttons on top to adjust.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Hands-free, yes, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsets with RJ9 connectors are rapidly becoming extinct. Unfortunately some companies refuse to update their office equipment, so this unit is really the only choice in antiquated workplaces. It's fairly flimsy, but fully functional and relatively affordable. Good luck finding one in a store though, it seems to only be available online. The shipment was prompt. I just wish there was an affordable RJ9/Bluetooth device out there that would serve the same purpose, as the wires can be a pain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product ok. Didn’t have a choice. Only one option at store for a replacement headset that plugs into a call center type phone so needed phone jack on the end. RJ9 type. Wish it covered both ears but my headset. Woke mid shift and had to purchase and use until one came in mail

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but cable is noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions but if cable moves you get noise on the line. Pad opposite ear cup fell off. Functional if you are carefult

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many of us, I had to scramble to get my home office put together overnight. So I went and bought the insignia Headset, and also the Insignia Wireless Mouse/Keyboard combo. As far as the headset goes, it works pretty well, the mic is a bit low. You can adjust how far from your mouth, the mic, sits so that helps when trying to get my clients to hear me better. I can hear my clients pretty well. The only issue I have is the wire itself that connects to the phone, is super thin and weak. If you move it while using the headset you can sometimes hear a crackle. I solved this issue by using a binder clip to hold the wire to the desk with enough slack so I can still freely move around with the headset on. Overall, it was worth it, but isn’t the best! Bought it only cause of the price and I was limited in stock at the store. You get what you pay for, but I’m not disappointed with it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Comfortable but not very loud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and very comfortable. But not loud enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work for me

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't seem to work for me. Im not sure if my landline didn't like it or what the deal was. I couldn't really hear out of it when tested. Had to return.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Decent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father who liked it for work, but said the volume wasnt very loud .

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried using these at work volume is very low. Nice fit but the sound is everything, pass on this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ok for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a cheap headset it's ok. Not a barn burner but useable for the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for office phone use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am using it for my office I can hear better with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and works as described! Good for hands free working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Temp Fix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew they would work and needed them temporarily until the required ones I needed came it. Movement causes static but they suited me perfectly for my needs. Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably would work great for a regular phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for my office phone. Maybe would work better with a regular house phone. The instructions were not very clear as well. Otherwise I guess it was okay for what it’s worth. I did return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent headset for my work phone. Not the best but does the job. There are times that the person on the other line cannot hear me or heard some crazy feedback. But that may be the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but mic has to be very close to mouth/lips for clients to hear properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Product is decently designed. Would suggest

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my secretary so that she could wear it during long wait times on hold. I noticed after a few days she stopped using it. Not sure why.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an ok mic. I received multiple complaints from the other end that I was talking through a tunnel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't Work with computers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work for my computer. Online assistant was wrong. Even with an adapter it doesn't work with PC's

    No, I would not recommend this to a friend