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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $24.99

Customer reviews

Rating 3.6 out of 5 stars with 296 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers love the excellent sound quality and ease of use of this hands-free landline headset. Many appreciate the long cord and lightweight design, making it comfortable for extended use. However, some customers found the volume to be too low and the fit slightly uncomfortable. The headset's compatibility with various phone systems is also a plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 126 reviews
  • Pros mentioned:
    Cord length, Sound quality

    Rated 5 out of 5 stars

    Great replacement for the original phone headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! Good sound quality and volume control. The clip is convenient as is the lengthy cord.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works with Polycom phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending 4 times as much on other brands that didn't work with Polycom ip phones I tried these. The best buy ones actually worked and people could hear my staff in a noisy restaurant. The multi selector switch will change the microphone pinout for other phone brands but on #1 the Polycom worked. Comes with mute button for training.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, MrsRogers.

      Thank you for sharing you review on this Headset with us. Your opinion is paramount for us to keep striving to provide the best experience when purchasing our products. We are definitely proud of this product!

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cord length, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Handsfree headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best $20-$25 I've spent!! I purchased these for myself to use at work. I am a finance manager, so I am on the phone alot or even most of the day and am often having to multi-task. For whatever reason, I am the world's worst when it comes to tangling up the phone cord. The sound is clear, have volume control, very long wire allowing you to move around without having to remove them, professional looking, made well, easy to set up/plugs right into the back of a landine phone and use, allows you to be able to multi-task, etc. They were referred to me and I have referred them to others. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some reviews I read about this seemed to judge this low cost headset badly. Such as one who said to have heard an echo and other communication issues. I don't know how long that person used it for but just remember there's nothing special about this. It's just a simple headset that transmits analog audio signals from your base phone. If there's an issue about echoes, etc it's your base phone causing that not the headset. Of course if you hear crackling especially when you're moving it around, then we can deduce the culprit is the headset and or its wire. You just have to troubleshoot it as a technician (you just don't judge a single component as bad without testing the rest). Anyway this headset works great and most people hear me well and also I hear them well. I had only one phone call with echo for the first couple of seconds, then went away. I didn't judge the headset as bad because I'd had experience with a wireless headset also connected to the same phone which occasionally manifested the same issue. This will happen a lot with VoIP's. Conclusion, it's a good headset. If there are issues with longevity, then I'll return here to update.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a cheap headset to connect to our Cisco phones at the office. Easy to use and good quality. Perfect for talking on the phone when you need your hands free to type.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great phone communications device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great on ear phone communications device. It is light weight and you can adjust the volume to your comfort and the sound is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Weight

    Rated 5 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like my Insignia headset. I don't receive static, cord is long enough, like the mute and volume feature and it's light. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great set for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and perfect for what I need at my front desk jobs. Impressed with quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Sound quality

    Rated 5 out of 5 stars

    good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the long cord and superior sound to my old Panasonic headset

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised great quality for the price, very easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Sound quality

    Rated 5 out of 5 stars

    PERFECT SOLUTION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Sound is great and the cord is extra long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable and effective basic headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to use at work so that I can talk and type at the same time. The product works well with the Avaya phones we use. The headset is comfortable and the mic is flexible. The sound quality is very good also. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset, with good sound on both ends. I like the separate volume control and mute button so I don't have to use those functions on the phone. Fairly comfortable but could use a pad on the opposite side of the ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lightweight but powerful headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for a work at home setup! The lightweight design is perfect for a full days work and the sensitive volume controls make even the longest calls effortless listening. Would definitely recommend this headset!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,
      Thank you very much for the time you took to write this review about the Landline Phone Hands-Free headset. This comment definitely is one that would encourage any company to always stay atop and offer a better experience with any of our products. It is pretty much appreciate it. Also, if you have any inquiry, please feel free to contact us clicking on the link below.
      Ruben G. - Insignia support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clear communication, simple to set up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our IT team had said compatible headsets would cost $300+... Not the case! I've owned other headsets and the plug & play feature here made this the easiest headset to set up & use! Beyond worth the purchase price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like these a lot! Able to hear customers better than the one I received with the phone I purchased from Ebay. One thing though, it sometimes moves where I don't want it to be. I don't have to shout in it for people to hear me. Very good headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my old Plantronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Landline hands-free headset is totally outstanding. This hands-free is way better than my old Plantronics. I only wish that I brought this headset much sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is better than I thought it would be. You can plug it right into a landline phone where the receiver plugs in and use it without any other piece of equipment. The sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because i work remotely. This headset is used several hours a day. I can hear clearly on all of my calls. I most definitely will continue to use this brand.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, We would like to thank you a lot for sharing your experience with this product, these comments help us a lot to know that you are enjoying your devices, and motivates us to improve further to keep delivering a premium experience. If you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is so light and efficient. I work from home and I have found no problems with it. I hear clients clearly and they hear me well too. Will definitely recommend.

    I would recommend this to a friend